PowerTel M9500 mobile phone Operating Instructions
M9500 Basic Information The M9500 features a simple user interface and is still a full-fledged smartphone with a camera, an internet connection (WiFi access or data carrier provided by the mobile operator) and other features familiar to traditional smartphones. Hearing aid compatibility This telephone is equipped with T Coil coupler making it compatible with most popular hearing aids.
CONTENTS 1 Get to know your M9500 ..........................................................................4 1.1 At a glance ..................................................................................................4 1.2 Delivery Contents ......................................................................................5 1.3 Insert SIM Card(s), Memory Card and Battery ........................................5 1.4 Charging the battery ....................................................
CONTENTS 5 Practice some features from "More…" functionality...........................19 5.1 WhatsApp .................................................................................................19 5.2 Internet ......................................................................................................19 5.3 Fun.............................................................................................................19 5.4 Camera ....................................................
CONTENTS 7 Appendix...................................................................................................26 7.1 Technical data ...........................................................................................26 7.2 Service hotline..........................................................................................26 7.3 Tips on the battery ...................................................................................27 7.4 Intended use ..............................
GET 1 TO KNOW YOUR M9500 Get to know your M9500 Important: Before beginning please read the safety information on page 27. 1.1 At a glance 3 4 5 11 14 1 2 6 15 16 7 17 18 19 20 8 9 10 21 22 12 13 1 2 3 4 5 6 7 8 4 Torch button (long press) Boost button (long press whilst in a call to boost the receiver volume) Front camera Receiver Silent / Vibrate only / Normal mode sound Calls Phone book, speed dial, calls log Message Center - SMS, WhatsApp, email, etc.
GET 1.2 M9500 Delivery Contents 1 Mobile phone 1 Battery charger 1 Headset 1 Quick Start Guide 1.3 TO KNOW YOUR 1 Lithium Ion Battery 1 USB cable 1 SIM card adapter Insert SIM Card(s), Memory Card and Battery Possible risk of swallowing small parts! The SIM card can be removed. Small children could swallow it. Please make sure that the SIM card is not bent or scratched. Avoid contact with water, dirt, or electrical charges. Your phone number is on the SIM card, and is not stored on the phone.
GET TO KNOW YOUR M9500 • If a battery is inserted, remove it. • The M9500 offers two equivalent SIM card holders in different sizes (slot 1 for standard SIM cards used in older mobile phones, and slot 2 for micro SIM cards commonly used in smartphones). Depending on the format of your SIM card, you can choose which SIM card holder you want to use. Insert the SIM card(s) into the SIM card holder(s) with the gold contacts facing down as shown in the sketch.
GET • • • TO KNOW YOUR M9500 NOTE: Both card slots (1=Standard SIM, 2=Micro SIM) support LTE (4G). However, if you use two SIM cards at a time, the SIM card in slot 2 is limited to UMTS/GSM (3G/2G). You have the option to insert a micro SD card (max. 32 GB) to increase the storage capacity. Slide the memory card, with the golden contacts facing down, into the slot until it stops. Insert the battery. In doing so, the battery’s contacts will be on the left and point up.
GET 1.6 TO KNOW YOUR M9500 Turning On/Off your Mobile Phone To turn on your phone hold the On-Off button (14 in the figure) at the side of the phone down until the display lights up. Depending on the setting of your SIM card you will then be prompted to enter your PIN. Enter the SIM PIN and then click . The phone will log onto the mobile phone network. Note: The SIM-Code (the SIM card PIN), which you received together with the SIM card, protects the SIM card from use by unauthorized persons.
GET 1.7 TO KNOW YOUR M9500 Sleep mode After approx. 1 minute of non-use, the M9500 screen will automatically go into “sleep mode” to save battery power and the screen will go dark. To “wake” the phone, simply press the On-Off button (14 in the figure) at the side of the phone briefly. 1.8 1 2 First use When you turn on your phone for the first time, you will be guided by an assistant. You’ll see a Welcome screen.
BASIC OPERATING INSTRUCTIONS 2 • • • • • • • 10 Basic Operating Instructions Your mobile phone is equipped with a touch screen which is used for the actual operation of the phone. The touch screen should not be scratched. Do not touch it with sharp objects and do not let it come into contact with water. Do not touch the screen if the glass is broken.
FIRST 3 TIME USE First time use 3.1 Get used to the touch screen • If this is your first time you are using a smartphone, most likely you will find the touch screen hard to use. This is the reason we created the patent-pending long click until vibration functionality, to avoid miss-clicks and easier usage for seniors. In case this is too slow for you, you can always change it. It is possible to change the keyboard only, or the entire system. 3.2 Home button • Get familiar with the home button.
FIRST TIME USE To send a request for a technical support: 1. Coordinate with your family member a convenient time to start this session. From the home screen: 2. Press "Help". 3. Press "Next". 4. Press "Start". 5. Select the contact to send a message to (SMS) with the details on how to connect to your phone. 6. Wait until you will see a screen asking you to confirm the remote control session. 7. Press “OK“. 8. Sit back and enjoy the support. You can see on your screen what exactly your assistant is doing.
FIRST TIME USE 3.6 Speed dial There is an easy option to set the order of your contacts list as you wish. Please make sure the contact you are calling the most is first on the list. To access the speed dial settings: 1. From the home screen, tap "More" -> "3" -> "Settings" -> "Speed Dial" 2. The top empty entry will have the text "Press here to select". 3. Tap on it. 4. Select the requested contact. 5. Do the same for other entries. 3.
PRACTICE 4 THE BASIC FUNCTIONALITY Practice the basic functionality 4.1 Ringer mode – normal / silent / vibrate only How to switch to silent mode (ringer off)? 1. On the home page, press the Speaker in the upper left corner. 2. Press the red button to put the phone on Silent Mode. How to switch from silent back to normal volume? 1. On the home page, press the Speaker in the upper left corner. 2. Press the green button to move out of Silent Mode. How do I know that I am in Silent Mode? 1.
PRACTICE THE BASIC FUNCTIONALITY 4.3 Calls Making a call 1. On the Home Page press "Call". 2. Select a contact or search for a contact or press on "Dial number" for a new number. Taking an incoming call 1. To answer for incoming call, just press the Answer button (or reject if you prefer not to answer right now). How to view recent calls (call log) 1. On the Home Page press Call 2. Press Call Log (Lower left corner). 3. To call one of these numbers, press on the number you want to call.
PRACTICE 4.4 THE BASIC FUNCTIONALITY Keyboard Note: Please note that the keyboard will always be displayed in landscape format to allow a larger representation of the keys. It is possible to change the duration of the clicks to be faster on the keyboard only. See advanced settings options below. Changing the keyboard to digits / special characters 1. Press the "123" button (bottom left side of the keyboard) 2. For further options/special characters press „...“ 3.
PRACTICE THE BASIC FUNCTIONALITY Reading old messages 1. In the home page select Messages. 2. Select "Read Old Messages" (if there are un-read new messages, they should be read first). 3. Press the message that you want to read (to view more messages press Next). 4.6 Pictures/Photos How to view a picture/video that I received/took 1. After receiving or taking a picture/video, the pictures button on the home page will be highlighted blue. 2. Click the pictures button on the main screen 3.
PRACTICE THE BASIC FUNCTIONALITY How to delete a picture 1. Open the picture that you want to delete (using the arrows or by swiping). 2. Click "Show Details" at the bottom of the picture screen. 3. Select “Del“. 4.7 SOS button Set the relevant family member to receive the SOS message. Be sure to use it only when needed. See "SMS codes" for more details below. 4.
PRACTICE 5 SOME FEATURES FROM "MORE…" FUNCTIONALITY Practice some features from "More…" functionality Press "More ...". Here you can find more features and apps (programs). Some of the programs are already preinstalled and immediately usable. Programs that are not already installed will automatically open up to Google PlayStore. Then the program is downloaded from the Internet, installed and is then usable at any time. You will have to register to access Google PlayStore.
PRACTICE SOME FEATURES FROM "MORE…" FUNCTIONALITY 5.3.3 Facebook Every user of Facebook has a profile, on which he presents himself, including photos and videos. However, Facebook has become famous for its "Like" button, which allows users to say with just one click, whether they find something good or less good. As an alternative to messages that are published on the profile page visible for each visitor, users can also send or chat personal messages. 5.4 Camera 1.
PRACTICE SOME FEATURES FROM "MORE…" FUNCTIONALITY 5.8 Apps List of all regular Android applications. You can install more application from Google Play and they will be added automatically into this list. 5.9 Settings 5.9.1 New contact Add a new entry to your contact list (phone book). 5.9.2 Update contact Edit an entry in your contact list (phone book). 5.9.3 Speed Dial Edit the order of the entries in your contact list (phone book). 5.9.
PRACTICE SOME FEATURES FROM "MORE…" FUNCTIONALITY On the “Personal Info“ page, you can set an email account to be read directly into the message center, and to be used to share pictures from M9500. 5.9.5 Change device user level The phone has 3 different device user levels: Basic, Advanced and Skilled. The M9500 starts from the Basic level, then you can progress to Advanced level which means you have lists (Such as contact list) with scrolls instead of right/left buttons.
INSTRUCTIONS 6 FOR CAREGIVER/FAMILY MEMBER Instructions for caregiver/family member Not only for the user himself, but also for friends or family members who want to support or help, the M9500 offers exceptional possibilities. It is not necessary to install special software or any apps on your smartphone or computer. You can, for example, send special SMS messages to trigger an action on the M9500 or operate the M9500 remotely, as if you were holding it yourself.
INSTRUCTIONS FOR CAREGIVER/FAMILY MEMBER SMS code Description 24 1213 Burst call: Allow you to speak and hear your love one in a fully automatic way. Once the SMS is sent, the M9500 will call you back automatically with the speaker turned on. 1214 Find-my-phone: Sending this SMS gives the M9500 current location as an address and a link to Google Maps 1310 Phone-status: Receive the M9500 current status (Ring mode, Charge mode etc.
INSTRUCTIONS FOR CAREGIVER/FAMILY MEMBER 6.2 Remote control of the M9500 by an external helper 1. There are two different ways to trigger the live support: Option 1: on the M9500 phone home screen tap "Help". - or Option 2: send a SMS with text 1325 from your smartphone to M9500 2. The M9500 user will need to press on Start and select your contact name. 3. You should receive a SMS with a temporary (link is valid for 20 minutes). 4. Pressing the link will open your browser and connect to M9500. 5.
APPENDIX 7 Appendix 7.1 Technical data Band GSM (850/900/1800/1900 MHz) , WCDMA (2100/850 MHz) , 4G Band-FDD LTE (800/1800/2100/2600 MHz) Dual cards SIM + 4G USIM; dual standby HAC M4/T4 Processor MTK 6735M Quad-cortex 1GHz CPU OS Android 5.1 Memory RAM 1 GB DDR2, ROM 8 GB, supports a TF Memory Card up to 32 GB (optional) Camera Front 2 M pixel, Rear 8 M pixel, Autofocus WiFi / Mobile data IEEE 802.11b/g/n, 2G GPRS, 3G: WCDMA/HSPA, 4G:FDD-LTE Battery Li-Ion, 3.
APPENDIX 7.3 • • • • • • • Tips on the battery Only use batteries, cables and charging unit approved by the manufacturer, otherwise the battery could be damaged. Never throw the battery into fire or water. Do not short circuit the battery. Always leave the battery in the phone to avoid accidentally short circuiting the battery contacts. Keep the battery contacts clean and free of dirt. The battery can be charged/discharged hundreds of times but its service life is limited.
APPENDIX • • • • • • • • • • 28 Repairs to this device may only be completed by qualified service personnel. All mobile communication equipment is subject to interference which may impair its performance. Keep the phone and accessories out of the reach of children. The SIM card can be removed. Caution! Small children can swallow them. The ringing tone is issued via the loudspeaker. Take an incoming call first and then hold the phone to your ear. This prevents any possible hearing damage.
APPENDIX 7.7 Power adapter plug The power adapter plug supplied fulfils the ecodesign requirements of the European Community (Directive 2005/32/EC). This means that the current consumption is considerably less, both in operation as well as in standby, in comparison to older power adapter plug models. 7.8 Disposal In order to dispose of your device, take it to a collection point provided by your local public waste authorities (e.g. recycling centre).
APPENDIX 7.10 Declaration of Conformity This device fulfils the requirements stipulated in the EU directive: RED 2014/53/EU. Conformity with the above mentioned directive is confirmed by the CE mark on the device. To view the complete Declaration of Conformity, please refer to the free download available on our web site www.amplicomms.com 7.11 • • • • 30 Trademarks The Android logo, Google™, Google Maps™, Google Mail™, YouTube™, Google Play™ Store and Google Talk™ are trademarks of Google, Inc.
APPENDIX 7.12 Guarantee AMPLICOMMS equipment is produced and tested according to the latest production methods. The implementation of carefully chosen materials and highly developed technologies ensure trouble−free functioning and a long service life. The terms of guarantee do not apply when a device malfunction was caused by the mobile telecommunications network operator/provider. The terms of guarantee do not apply to the batteries or power packs used in the products.
INDEX 8 Index A Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Areas of use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 At a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 B Basic Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
INDEX H Hands-free. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Home button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 I Insert SIM Card(s) and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Instructions for caregiver/family member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Intended use . . . . . . . . .
INDEX S Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Selfie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Service hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 250711 994495 Audioline GmbH D-41460 Neuss 12/2016 – Edition 1.
