User guide

Helpline 0844 800 6503 (See page 114 for costs and hours of operation)
115
HELP AND SUPPORT
I keep losing my connection
1. Make sure you aren’t too far from the base/corded phone (in ideal conditions,
it should work up to 300 metres outdoors and up to 50 metres indoors).
2. The base/corded phone may not be in an ideal location – consider moving it.
I keep getting a double beep from the handset at random intervals.
1. Check the batteries are full charged.
2. It may be caused by interference. Make sure that both Handset and base are
not adjacent to other electronic equipment.
Try moving the base station to another location.
My handset keeps switching off
1. It may need recharging. So it can charge fully, place your handset on its char-
ger base for at least 16 hours (make sure the power socket is switched on!).
2. Replace the rechargeable batteries. Any replacement batteries should be the
same type as those provided.
When I have called an automated service which requests me to press certain
digits, there is no response.
The dial mode may be set to "PULSE" instead of "TONE". Change it to the cor-
rect mode as described on page 112.
The phone system isn’t responding
You may need to reset to default settings. Please see page 75.