User guide
Helpline 0844 800 6503 (See page 54 for costs and hours of operation)
55
The phone system isn’t responding
You may need to reset to default settings. Please see page 31.
Caller’s identication (Call Line ID) isn’t working
1. Check you have this service on your phone line. Please call your
network provider.
2. The caller may have withheld their phone number.
My phone doesn’t ring
Check that the ringer is on. See page 26.
There is interference in the earpiece and/or internet
connection is very slow when using the phone
You must plug the phone into the wall socket via an ADSL lter if you have
broadband internet on your phone line.
My answering machine won’t record messages or memos
1. Check that your answering machine is connected and switched on.
2. Answering memory may be full. See page 45.
My remote access isn’t working
1. Check you’re using the correct remote access PIN. See page 46.
2. Make sure you’re using a touchtone phone.
HELP AND SUPPORT