User guide

Helpline 0844 800 6503 (See page 56 for costs and hours of operation)

Ma k i n G a n d r e C e i v i n G C a l l s

Transfer an external call internally

1. During your external call, press and hold

until a short beep is heard,

then enter the internal call number of the handset you want to transfer the

call to e.g. 2 (to transfer the call to Handset 2).

2. To accept the call on the receiving handset, press

Note: if no one picks up the call you’re trying to transfer, you can take the

call back on your phone by pressing

Make a conference call

1. During your external call, press and hold until a short beep is heard,

then enter the internal call number of the handset you want to transfer the

call to e.g. 2 (to call Handset 2).

2. To accept the call on the receiving handset, press

3. Once the call has been received on the other handset that you’ve dialled, activate

your conference call by pressing

and then releasing the button.

4. You can put the external call on hold by pressing

5. The conference call will end when you press