User's Manual
Table Of Contents
- INTRODUCTION
- GETTING STARTED
- SETUP GUIDE
- 5.0GHz WI-FI SETTINGS
- 5.0GHz Wi-Fi Settings: Home Network Settings (5.0GHz)
- 5.0GHz Wi-Fi Settings: Extended Network Settings (5.0GHz)
- 5.0GHz Wi-Fi Settings: Security (5.0GHz)
- 5.0GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz)
- 5.0GHz Wi-Fi Settings: User Access (5.0GHz)
- 5.0GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz)
- 5.0GHz Wi-Fi Settings: Access Schedule (5.0GHz)
- 5.0GHz Wi-Fi Settings: Advanced Settings (5.0GHz)
- 2.4GHz WI-FI SETTINGS
- 2.4GHz Wi-Fi Settings: Home Network Settings (2.4GHz)
- 2.4GHz Wi-Fi Settings: Extended Network Settings (2.4GHz)
- 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz)
- 2.4GHz Wi-Fi Settings: User Access (2.4GHz)
- 2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz)
- 2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz)
- 2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz)
- USB STORAGE
- NETWORK SETTINGS
- MANAGEMENT FEATURES
- TECHNICAL SPECIFICATIONS
- DEFAULT SETTINGS
- TROUBLESHOOTING AND SUPPORT INFORMATION
SR20000G
USER’S GUIDE
17
If the Home/Office Network connection fails try the following…
The failed connection page will provide you with information on why the connection failed. Read the
instructions carefully and retry your connection. The tips below will help to solve common issues:
a. Check to make sure your Home Network security settings are correct.
b. On the SCAN page, check that your Home Network is showing a signal of 70% or greater. If not, move
the Dual Band Repeater closer to your Home Network router and try again. If you are connecting to a
dual band router, ensure that both the 2.4GHz and 5.0GHz networks show a signal strength of 70% or
greater.
c. Check that your Home Network router’s DHCP server is enabled.
d. Try changing the channel of the Home Network router to a higher channel number (5-11) and run the
Setup Wizard again.
e. Check the internet connection on your Home Network wireless router. Connect directly to your router
and attempt to access the web. If this fails, the problem is with your internet connection. Contact
your broadband provider to fix this issue first before configuring the repeater.
f. Try to reboot (unplug the power from the Dual Band Repeater and plug it back in) the Dual Band
Repeater and check to see if the connection is established (some networks may be very slow and take
longer than the allotted time for the Dual Band Repeater to successfully connect).