User`s guide

SR20000G
USER’S GUIDE
60
Troubleshooting: Home Network Connection Issues
I cannot connect to my Home Network. I received an error when running the Smart Setup Wizard.
a. Your Home Network may be secured. Double check that you have the correct security key to connect
to the Home Network.
b. Your Dual Band Repeater may be located too far from your Home Network. Run through the Setup
Wizard again. On the SCAN page, your Home Network should show a signal strength of 70% or
greater. If it does not, move the Dual Band Repeater closer to your Home Network and try again.
c. If you are connecting to a dual band router, both networks (2.4GHz and 5.0GHz) should have a signal
strength of 70% or greater.
d. Check to see that your Home Network router’s DHCP server is enabled. The Dual Band Repeater
needs to obtain an IP from your Home Network router.
I cannot find my Home Network when scanning for wireless networks in the Smart Setup Wizard.
a. The Dual Band Repeater may be out of range. Move the Dual Band Repeater closer towards the
wireless router and try the Setup Wizard again from the Web Menu. It is recommended that your
Home Network shows a signal strength of 70% or greater in the Smart Setup Wizard SCAN results.