User`s guide

AV3000
USER’S GUIDE
40
Whenever I enter a web address I see the A/V Net Connect Smart Setup Wizard menu
a. The A/V Net Connect’s web menu page appears automatically when the connection to your home
WiFi network drops. Run through the Smart Setup Wizard again to reconfigure the connection to
your Home WiFi Router
b. Check that your Home WiFi router is up and running correctly. Try connecting to your home WiFi
router wirelessly to see if you have Internet access. If you do not, you will need to fix your home WiFi
router’s issues first before running the Smart Setup Wizard for the A/V Net Connect.
My A/V device is wired to the A/V Net Connect however It cannot go online
a. Check to see that your A/V device is configured correctly to go online. Make sure that your A/V
device does not have a static IP.
b. Change your A/V device’s IP settings to “automatically obtain IP” or DHCP enabled.
I have a dual-band router and I cannot connect to it
a. Log into the Web Menu for your dual-band wireless router and adjust the wireless settings. Change
the wireless band to 2.4GHz single band mode only or mixed 2.4GHz and 5GHz mode.