User’s Guide High Power Wireless-N 600mW Gigabit Dual Band Access Point AP20000G
AP20000G USER’S GUIDE CONTENTS INTRODUCTION ..................................................................... 2 GETTING STARTED ................................................................. 3 Package Contents ...................................................................... 3 LED Indicators............................................................................ 4 Back Panel Description .............................................................. 5 PLUG AND PLAY SETUP GUIDE ...............
AP20000G USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us. We’d love to hear from you and thank you for your support! Email: sales@ampedwireless.com Call: 888-573-8830 Web: www.ampedwireless.
AP20000G USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package: High Power Wireless-N 600mW Gigabit Dual Band Access Point Two Detachable 5dBi High Gain Dual Band Antennas Power Adapter (100-240v) RJ-45 Ethernet Cable Setup Guide CD: User’s Guide Stand for Vertical Mounting 3
AP20000G USER’S GUIDE LED Indicators Power: Indicates when the Access Point is powered on. The LED will remain on. 5.0GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network. 2.4GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network. Gigabit Wired Ports 1-4: Indicates when a networking device is connected to a wired port on the back of the High Power Access Point.
AP20000G USER’S GUIDE Back Panel Description Antenna Connectors (1-2): RJ-SMA antenna connectors. Attach the included high gain dual band antennas to these connectors. USB Port: Attach USB storage devices, such as USB flash drives and external hard drives, for file sharing. Reset: Push down once to reboot the Access Point. Hold down for 5-10 seconds to reset the router back to factory settings. WPS: Hold down for 3 seconds to enable WPS push button configuration.
AP20000G USER’S GUIDE PLUG AND PLAY SETUP GUIDE Connect the Access Point to your Router a) b) c) Attach the Antennas Plug in the Power Adapter Connect the Access Point to your router’s network port (or any available port on a network switch) 6
AP20000G USER’S GUIDE Connect your PC to the Access Point Connecting Wirelessly: With your PC or Mac, scan for available wireless networks and locate the wireless networks for the Access Point: By default the Access Point will have SSIDs with the names: Amped_AP_2.4GHz and Amped_AP_5.
AP20000G USER’S GUIDE Wired Connections: Attach any wired devices to the Access Point using Ethernet cables. Your Plug and Play setup is now complete. You may now use the Access Point to access your network.
AP20000G USER’S GUIDE ADDITIONAL SETTINGS Accessing the Settings Menu To access the settings menu for additional changes to the configuration of your Access Point, you will need to access the settings menu. The settings menu will allow you to change all features and settings for the Access Point.
AP20000G USER’S GUIDE Open your Web Browser a. b. c. Open your web browser Type in: http://setup.ampedwireless.com into the web address bar If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.80.
AP20000G USER’S GUIDE Welcome to the Dashboard The Dashboard provides you with a quick glance at your system status.
AP20000G USER’S GUIDE Set the System Clock The System Clock is used for system logs and setting schedules for Internet access. Click Sync to synchronize the System Clock with the time on your computer. Click Next to Continue.
AP20000G USER’S GUIDE Wireless Settings The default SSID of the Access Point is “Amped_AP_2.4GHz” and “Amped_AP_5.0GHz” To change it, enter a new name in the SSID field. Users connecting wirelessly to the Access Point will use this ID to identify your wireless network. Depending on the capabilities of your wireless adapter, you may connect to either the 2.4 or 5.0GHz wireless networks.
AP20000G USER’S GUIDE The default Security Key (WPA/WPA2 Mixed Mode) of your wireless network(s) is: wireless To change it, enter a new key in the Security Key field. The key must be a minimum of 8 characters. No security key is necessary for computers connecting to the Point using a wired connection to the LAN ports. Click Next to complete the setup process. The Access Point will reboot and apply your settings. Be patient and do not make any changes or adjustments to the Access Point at this time.
AP20000G USER’S GUIDE Setup Summary Once the High Power Access Point has rebooted, it will load the Setup Summary page and provide you with the details of your setup. Print the Setup Summary details and save it for future reference. If you have any wired devices that you would like to attach to the Access Point you may do so now as well. Enjoy your Amped Wireless network.
AP20000G USER’S GUIDE 5.0GHz WIRELESS SETTINGS 5.0GHz Wi-Fi Settings: Basic Settings The Basic Settings page allows you to adjust settings for your 5.0GHz local wireless network. Disable 5.0GHz Wireless Connections: Disabling will turn off all 5.0GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 5.0GHz network. Band: Select the compatible Wi-Fi standard and speed for your wireless network.
AP20000G USER’S GUIDE Wireless Network ID (SSID): The name of your 5.0GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto". WMM: Prioritizes multimedia data over the wireless network.
AP20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Basic Settings: Guest Networks Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e. only allow 802.11b access to specific users).
AP20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Security Settings The Security page allows you to change the type of wireless security settings for your 5.0GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional SSIDs as well. (For 2.4GHz Guest Networks, view the 2.4GHz Wi-Fi Settings menu.
AP20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Access Point supports all types of WPS setup: Option A: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Access Point.
AP20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: User Access User Access allows you to deny access or allow access to specific users connecting wirelessly to your wireless network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed. When entering the MAC address, only enter alphanumerical characters (i.e., A1B233C45566).
AP20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Wireless Coverage Controls Adjust the output power of the Access Point to control the coverage distance of your 5.0GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.
AP20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Access Schedule Access Schedules will enable or disable your 5.0GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a. b. c. d. Enable Access Schedule Select which days you wish for your 5.
AP20000G USER’S GUIDE 5.0GHz Wi-Fi Settings: Advanced Settings Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Access Point will never fragment any frames that it sends to wireless users. RTS Threshold: Adjusts the size of RTS data packets.
AP20000G USER’S GUIDE 2.4GHz WIRELESS SETTINGS 2.4GHz Wi-Fi Settings: Basic Settings The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Disable 2.4GHz Wireless Connections: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network. Band: Select the compatible Wi-Fi standard and speed for your wireless network.
AP20000G USER’S GUIDE Wireless Network ID (SSID): The name of your 2.4GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto." WMM: Prioritizes multimedia data over the wireless network.
AP20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Basic Settings: Guest Networks Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may restrict users to specific SSIDs or provide access only to some users with lower bandwidth by changing the band (i.e. only allow 802.11b access to specific users).
AP20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Security Settings The Security page allows you to change the type of wireless security settings for your 2.4GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below. If you are using the Guest Network feature, you will be able to adjust the security settings for your additional 2.4GHz SSIDs as well.
AP20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS). You may enable WPS setup here by selecting the type of WPS setup you wish to use. The Access Point supports all types of WPS setup: Option A: Push button: You may push the WPS button on the web menu or use the physical button on the back of the Access Point.
AP20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: User Access User Access allows you to deny access or allow access to specific users connecting wirelessly to your wireless network. Each networking device has a unique address called a MAC address (a 12 digit hex number). By inputting the MAC address into the field, you can define whether that device is allowed into your network or not allowed. When entering the MAC address, only enter alphanumerical characters (i.e., A1B233C45566).
AP20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Wireless Coverage Controls Adjust the output power of the Access Point to control the coverage distance of your 2.4GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select the 100% selection.
AP20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Access Schedule Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons. a. b. c. d. Enable Access Schedule Select which days you wish for your 2.
AP20000G USER’S GUIDE 2.4GHz Wi-Fi Settings: Advanced Settings Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Access Point will never fragment any frames that it sends to wireless users. RTS Threshold: Adjusts the size of RTS data packets.
AP20000G USER’S GUIDE NETWORK SETTINGS IP Address: The IP address of the Access Point. Subnet Mask: The subnet of the Access Point. Default Gateway: The access point to another network, normally your router. DHCP: The Access Point includes a feature to help manage the IP addresses within your network automatically. When connected to a network, the Access Point will obtain an IP address from your router and act as a DHCP Client.
AP20000G USER’S GUIDE DHCP Client Range: The range of IP addresses the Access Point’s DHCP server will assign to users and devices connecting to the Access Point. Domain Name: The Domain Name allows you to change the URL which is used to access the Setup Menu for the Access Point. For example, entering http://setup.ampedwireless.com into your web browser while connected to the Access Point, will guide you to the Web menu for the Access Point.
AP20000G USER’S GUIDE USB STORAGE USB Storage: Local Sharing Share a USB storage device with computers on the local network of the Access Point. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Access Point and follow the directions below for your operating system. The computer must be connected to the router to access the storage device.
AP20000G USER’S GUIDE Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OSX), you will need to Map the Network Drive. a. b. c. Click the Start button Click Computer On the Computer page, the drive should appear on the left hand column under Network as AMPED_AP_USB To Map the Network Drive: a. b. c. d. e. Click the Start button Click Computer Click Map Network Drive from the top bar.
AP20000G USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OSX), you will need to Map the Network Drive. a. b. c. Click the Start button Click My Computer Click on My Network Places and locate the drive named AMPED_AP_USB To Map the network drive: a. b. c. d.
AP20000G USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). a. b. Open Finder On the left hand menu, under Shared, click AMPED_AP_USB To Map the network drive: a. Open Finder b. From the menu on the top of the desktop, select Go c. Select Connect To Server from the drop down menu d.
AP20000G USER’S GUIDE MANAGEMENT FEATURES The Management features on the Access Point allow you to view the status of your Access Point and your wireless network. System Status The Access Point System Status page provides full information regarding the system, wireless network and configurations as well as the current IP settings of the Access Point. This page is often used to check the health of your wireless network and the link to your home router/network.
AP20000G USER’S GUIDE Management: System Clock Maintain the internal clock for the Access Point by syncing with your computer’s time. Your system clock settings need to be accurate in order for system logs and wireless access schedules to work correctly.
AP20000G USER’S GUIDE Management: System Logs System Logs are useful for viewing the activity and history of the Access Point. The System Logs are also used by Amped Wireless Elite Support Concierges to help troubleshoot your Access Point when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are deleted each time the Access Point reboots or is powered off.
AP20000G USER’S GUIDE Management: Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. Check the Downloads page for your product frequently to see if there are any updates. The firmware update is downloaded as a zip file from the Support Webpage link on the left. You will need to have an unzipping program to open the file.
AP20000G USER’S GUIDE Management: Save/Reload Settings Saving your current settings allows you to backup your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform. To save current settings: a. b. Click Save Select a file name and location a. b. c. Click Browse Locate the previously saved settings file Click Upload to restore the settings to the saved file.
AP20000G USER’S GUIDE Management: Password Settings By default, the Access Point does not require a password to log on to the web menu. If you wish to enable a password to protect unauthorized access to the web menu, you may enter one here.
AP20000G USER’S GUIDE TECHNICAL SPECIFICATIONS Wireless Standard: 802.11a/b/g/n Frequency Band: 2.4GHz, 5.0GHz Wireless Speed: 2.4GHz: 300Mbps (Tx/Rx) 5.0GHz: 300Mbps (Tx/Rx) Amplifier: Dual 2.4GHz 600mW Amplifiers Dual 5.
AP20000G USER’S GUIDE DEFAULT SETTINGS The default settings for your Access Point are listed here. If for some reason you need to return your Access Point back to default settings, hold down the Reset button on the back panel for 10 seconds. The Access Point will reset back to factory settings as listed below: IP Address: 192.168.80.240 Web Menu Access: http://setup.ampedwireless.com 5.0GHz Wireless SSID: Amped_AP_5.0GHz Wireless Security Key (WPA/WPA2 Mixed Mode): wireless 2.4GHz Wireless SSID: Amped_AP_2.
AP20000G USER’S GUIDE TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your Access Point please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.
AP20000G USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc… Troubleshooting: Web Menu Access Issues I entered setup.ampedwireless.com and it failed to open the web menu. a. b. c. d. e. f. Make sure your computer is connected to the Access Point wirelessly and NOT using a network cable. Ensure the power is plugged in and on. Try to access the setup menu again.
AP20000G USER’S GUIDE Troubleshooting: Connection Issues I do not have Internet access when connecting to the Access Point. a. b. c. Your router or original network may not have Internet access. First check to see if you are able to access the Internet by connecting directly with your router. If you cannot, there is a problem with your router that needs to be fixed first. If you are able to access the internet, continue with the following troubleshooting options below.
AP20000G USER’S GUIDE My Access Point was working fine previously, but now I can no longer access the Internet through the Access Point. a. b. The settings on your router’s network may have changed or you may have lost internet connection on your home router. Any changes to the DHCP settings of your home router may affect the Internet connection of the Access Point. Check the settings on your router and try again. Reboot the Access Point by unplugging the power adapter and plugging it back in.
AP20000G USER’S GUIDE c. Reset the Access Point back to default settings and try the Basic Setup again. To reset the Access Point back to default settings, hold the Reset Button (on the back panel) down for five (5) to ten (10) seconds. After the Access Point has fully reset, use an Ethernet cable and connect to the Access Point. Log in to the web menu at http://setup.ampedwireless.com and reconfigure the settings for your Access Point. The connection through the Access Point seem slow.
AP20000G USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the Access Point. a. b. Step back at least 10 feet from the Access Point and check your signal again. The Access Point emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range. The speed and signal are at 100%, however your readout may not be displaying the data correctly.
AP20000G USER’S GUIDE Troubleshooting: USB Storage and Web Menu Feature Issues I cannot access my USB storage device after I plug it into the router. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. b. c. Click the Start button. Click Computer.
AP20000G USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive. a. b. c. Click the Start button. Click My Computer. Click on My Network Places and locate the drive named AMPED_AP_USB. To Map the network drive: a. Click the Start button. b. Right click My Computer and select Map Network Drive. c.
AP20000G USER’S GUIDE To Map the network drive: a. Open Finder. b. From the menu on the top of the desktop, select Go. c. Select Connect To Server from the drop down menu. d. Enter the address of the network drive: AMPED_AP_USB or shared disk IP address, then click Connect. The Access Point freezes or I cannot access the web when a USB storage device is connected. a. b. Remove the USB storage device from the Access Point and reboot it by unplugging the power adapter.
AP20000G USER’S GUIDE My Wireless Access Schedule is being erratic and not working at the correct times. a. You need to adjust your Time Zone Settings from the Management web menu page. Wi-Fi Protected Setup (WPS) is not working. Push button configuration does not detect the connection. a. The Access Point supports WPS connections however some companies may use proprietary code for their own push button configurations. Try connecting using the Windows wireless utility or Mac wireless utility instead.
AP20000G USER’S GUIDE WARRANTY AND REGULATORY INFORMATION The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
AP20000G USER’S GUIDE unenforceable, its remaining provisions shall remain in effect. All costs of shipping the product to Amped Wireless shall be borne solely by the purchaser. Limitations: IN NO EVENT SHALL AMPED WIRELESS’ (NEWO CORPORATION’S) LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, ACCESSORIES OR ITS DOCUMENTATION.
AP20000G USER’S GUIDE How to Claim Warranty: In the event that you have a problem with this product, please go to www.ampedwireless.com/support to find help on solving your problem. In the event that you cannot and need to file a warranty claim, please call Amped Wireless’ Customer Service or visit www.ampedwirleess.com/support to fill out a Return Authorization (RMA) form and obtain a Return Authorization (RMA) number.
AP20000G USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.
AP20000G USER’S GUIDE - Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
AP20000G USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
AP20000G USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (3) Cet appareil ne peut pas causer de brouillage préjudiciable (4) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un dysfonctionnement.
tech support e-mail web 888-573-8820 techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2012 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
