Owner`s manual

COPYRIGHT © 2010 AMI ENTERTAINMENT NETWORK, INC.
MEGATOUCH ION AURORA OWNER’S MANUAL PM0636-14
Troubleshooting Guide for Megatouch
Ion Games continued
P
ROBLEM
C
ORRECTIVE
A
CTION
poor picture
quality
Adjust Brightness, Contrast, Horizontal, and Vertical
controls with the monitor control board.
meter not
advancing
Check connection at I/O board.
Check wiring at
J2 METER
connector on I/O board.
game locks up
or resets while
being played
or in the attract
mode
no movement
on the screen
power has to
be cycled off
and on to get
the game to
function again
Clean the vents and the fans of any dust and dirt that may
interfere with airflow.
Clean the CPU cooling fan on the motherboard.
Replace the CPU cooling fan if it is not operating properly.
Reseat the DIMM on the motherboard.
Clear memory with the following procedure:
Turn off the game.
Press and hold the
Setup
and
Calibrate
buttons.
Turn the game on and keep holding the buttons until
the screen displays “TWO BUTTON CLEAR
DETECTED RELEASE BUTTONS”. This should take
about 30 seconds.
Release the buttons. This will clear high scores, clear
the books and reset options, and reset the game menu
and coin menu to their factory settings.
Perform a checksum test on the hard drive:
Turn off the game.
Turn on DIP switch 8 on the I/O board.
Turn on the game. The test will take about 10 minutes.
A failure will cause the test to stop.
A passed test will display “DRIVE CHECKSUM
COMPLETE RESET ALL DIP SWITCHES TO
REBOOT MACHINE.
With power on, turn off DIP switch 8.
game locks up
with “invalid
key for version
PG3002V
XXXX”
Check the program number on the security key. It should
be compatible with the program on the hard drive.
Check the contacts on the security key socket. Lift up on
the contact on the bottom of the socket and make sure
there is a good connection to the base of the security key.
Check the USB cable that connects the I/O board to the
motherboard.
Try another security key with the same program number or
test the security key in another game with the same
program version.
“INVALID KEY”
message while
downloading
software to the
hard drive
If the security key was replaced before the download, the
motherboard did not boot from the DVD drive.
Check that the DVD drive is set as master.
Check the ribbon cable connections between the DVD drive
and the motherboard.
Try another DVD drive or another set of discs.
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