Owner's manual
18
For probes ordered with only 1 temperature sensor (i.e. 
T1 or R1), a temperature reading is taken on that one 
temperature sensor and that value is placed in all fi ve 
temperature data locations in the string. 
NOTE: Data values outside the ranges specifi ed above 
indicate an error condition. 
A value of “999.9999” will be transmitted if there is 
an error in the product or interface levels. A value of 
“-999.9” will be transmitted if there is an error in the 
temperature sensor measurement. 
Calculation of Checksum
All characters (from and including the start character 
(‘^’) to and including the comma (‘,’) after the fi nal 
temperature digit) in the data string are added up to a 
byte (8-bit) value. Take the upper nibble (4-bits) and 
lower nibble (4-bits) of that byte and convert each 
nibble value to its equivalent ASCII character. 
For example: 
If all the characters add up to 0xA5 (hex); it would 
transmit an ‘A’ and a ‘5’ char to represent the upper and 
lower nibble values. The 2-digit ASCII checksum (CC) 
would be: 0x41 0x35 (or the ASCII equivalent chars ‘A’ 
‘5’). 
Data Transmission Example
The following example represents the data transmitted 
from a 7235 HR Digital Stik.
The following example represents a full transmission 
data string (139 bytes) from a 7235 HR Digital Stik 
probe with the following information (Bytes 0 - 135 are 
used to compute the checksum): 
NOTE: The Level data in the following chart may not 
be representative of a valid product level. The data is 
for demonstration purposes only. 
Data Transmission 
Byte #s ASCII Chr 
String
Level Name
0-1 ^, Start Character
2-10 123.4567, Product 1
11-19 456.7890, Product 2
20-28 654.3212, Product 3
29-37 987.6543, Product 4
38-46 124.5789, Product 5
47-55 234.5678, Product 6
56-64 267.4310, Product 7
65-73 478.2354, Product 8
74-82 752.6143, Product 9
83-91 891.4578, Product 10
92-100 002.5389, Interface 1
101-107 +122.1, Temperature 1
108-114 +122.3, Temperature 2
115-121 +122.5, Temperature 3
122-128 +122.3, Temperature 4
129-135 +122.1, Temperature 5
136-137 CC 2-digit ASCII Checksum
138 <cr> Carriage Return
Section 4 - Basic Trouble 
Shooting: 7230 HT Series 
Magnetostrictive Probes
Symptoms:
No Signal
Intermittent Signal 
Erratic Temperature reading
Faulty water level measurement
Faulty product level measurement
Diagnostics:
1. Check error codes for 7231 HT Modbus probe
 • Error Codes (page 10)
   a) Value of 2000 in the product, interface or 
 temperature registers indicates a loss of signal.
 b) Value of 1000 in the product or interface register  
 indicates a communication problem or a “dead” 
 probe.
2. Check error codes for 7235 HT Digital probe
 • Error Codes (page 18)
 a) 999.9999 error of signal for product or interface 
 level.
 b) -99.9 error of signal from temperature sensor. 
 (see page 18)
3. Locating the Problem Source
 • Is the problem with the probe or elsewhere? 
 Connect a working (or demo) probe from another 
 tank to confi rm that the problem is related to the 
 probe and not the wiring or communications.
 • Does the wiring (ground and signal) and power 
 meet the specifi cations? If not, you can have 
 erratic or complete loss of signal.
 • Has the PLC/controller been setup properly to work  
 with this probe? 
4. Floats
 • Are the correct number of fl oats being used?, F1 is   
 one fl oat, F2 is two fl oats. 
 • Are the fl oats correctly installed? The product fl oat 
 must be positioned above the Interface (water) 
 fl oat.  
 • Were the fl oats supplied (or evaluated) by APT? 
 Internal magnet must match probe.
 • Are the fl oats “sticking” or moving freely? No 
 build-up on probe.
 • Are the magnets in the product and interface fl oats 
 4 inches apart on a long probe? 
5. Magnetic Fields
 • Was the head of the probe accidentally 
 magnetized? This can be done in the fi eld and can  
 cause signifi cant problems. Degauss the head of 
 the probe.
 • Is there a magnet fi eld in the tank? Pull the probe 
 partially out of the tank about 2 ft to see if the 
 problem is resolved.
6. Unexpected Readings
 • Confi rm actual levels and temperature reading 
 directly from Probe. Compare these to known 
 values. This can be done manually in the fi eld. 
 Make sure that temperature sensors located 
 outside of the liquid are not being used to calculate 
 an average.
.










