Specifications
IMl66-107
Maintenance
Question
Speed dial locations are
programmed but sometimes will
not dial when the users use them.
What causes this to happen?
Answer
This is could happen when the speed
dial is programmed to only access a
specific line. If this line is busy, no
action will ensue. When programming
speed dial numbers, select a line group
instead of an individual line.
System Manual Reference
Pages.2-2,2-16,2-18,
2-22,
3-1,4-10,4-17
What could prevent a line light
from turning on when auxiliary
equipment that is hooked up
ahead of the system on that line is
in use?
(Remember, on systems with a software
revision of 8T or earlier, the installer
must install the hybrid strap to allow line
group use.) For line groups to be
active, you must assign lines to them.
Alternately, consider enabling idle line
. preference.
Automatic off-hook detection only works
if the device is connected to the
auxiliary interface connections of lines
two or four.
Pages 2-3,3-23
Why cannot an attendant (station
port
10
or 12) program the night
transfer code under a
programmable button?
The feature may not be available. It is
available only in software releases 8A
and later.
Check software revision
number of cartridge.
Why cannot an attendant (station
port 10 or 12) delete call
accounting records?
How can the system be arranged
so that the user can access more
than two lines on a two-line
telephone?
The programmer must first enable this
capability for the attendant using the
system class of service programming.
There several solutions to this problem.
They are as follows:
1. Reprogram one of the lines as a line
group button and have it access a
group of lines.
2. Use dynamic line buttons.
3. Use idle line preference.
Page 4-73
Pages 4-17, 4-36,4-38
What prevents voice announce
from operating?
What prevents the user from
programming a button for a
response message?
Called station could have the voice
announce blocking feature turned on.
The programmer or the attendant must
first program the system LCD message,
before the user can assign it to a
dedicated button.
Pages 4-35, 4-40
Page 4-7, also see system
user’s guide