Specifications

Maintenance IMl66-107
Frequently Asked Questions Concerning The Digital Telephone System
Question Answer System Manual Reference
What prevents the speaker light
from turning off?
Check to see if background music is
turned on. Verify if the station port is
programmed in the headset mode
Pages
2-3,2-l
3, 2-18, 4-29
Why is the display on the LCD
speakerphone difficult to read?
Adjust the LCD contrast level by holding
the MUTE button down for more than
five seconds and let contrast levels 0 -7
scroll
through until the desired darkness
appears.
see system user’s guide
Why will the system not
communicate with the printer?
Make sure the parameters of the printer
Pages
3-28,3-38,4-5,4&l
(such as the baud rate, data bits, and so
.
forth) match the system. Also, verify
that the wiring configuration
iS
correct.
Why does a printer that is hooked
up for SMDA reports print at the
completion of each outside call?
SMDR printout is enabled.
Page 4-72
Even though the telephone is
programmed to ring, something is
preventing it from ringing. What
could that be?
Check to see if there is a visual
indication of ringing. If there is, check
the ringer volume setting of the
telephone. If it still does not ring,
reprogram the feature.
Pages
2-21,4-g
What could prevent a programmer
from programming a DSS
appearance or a feature
appearance at an unused line
button?
The button’s previous function
iS
interfering. A programmer must first
use the button mapping programming
procedure to blank the default line
assignment to the button before
reprogramming that button for another
purpose.
Page 4-38
What would prevent the TAP
button of a station from generating
a flash on a system that is
installed behind CENTREX or a
PBX?
A programmer must reprogram the
telephone system’s TAP button flash
time to match the hook flash time of the
host system.
Page 4-l 3
The customer has requested toll
restriction for certain telephones
but wants certain people to be
able to override these restrictions.
How can this be arranged?
First disable the system speed dial toll
restriction, then program a system
speed dial location to choose a line and
dial a pause when it is used. Provide
this speed dial location to only those
users that need to override toll
Page 4-78
restrictions. These users can press this
speed dial button and then dial their
desired telephone number.
What could prevent a programmer
from programming lines into line
groups?
On systems with revision 8T and earlier
software, the installer must first strap
the common equipment to provide
hybrid operation. On currently
produced systems, this is not necessary.
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