Specifications
IMl66-107
Description Of System Features
Cha
ter 2
Description Of
!iystem Features
Abandoned Hold Release
Refer to the discussion titled
Ho/d.
Access Denied
Refer to the discussion titled Line Features.
Account Codes
(With Forced Positive Verification)
System users can employ account codes to identify
calls by category or by any other desired grouping so
that the system can print reports. The account code
entry can be voluntary or, beginning with software
release 13A, the programmer can arrange the system
so that the users are forced to enter an account code
before they can make an outgoing call. The system
compares the account code entered by a station user
with a list of programmed account entries.
The programmer must program the system so that it
verifies an entered account code as valid. If he or she
enables verification and the system cannot match an
account code that a user has dialed with the
programmed account code entries, the system will
sound an error tone if account code entry is voluntary,
or it will prevent the user from further dialing until he or
she enters a matching account code if account code
entry is forced.
A user must enter an account code either.before
dialing an outgoing call or after the distant party on an
incoming call has hung up. Additionally, users may
enter an account code before they select a line for an
outgoing call if they wish. When they enter an account
code without a line selection, the code will apply to any
line they subsequently select at that station. On
incoming and outgoing calls, the user who enters the
account code is associated with the call record except
when the call is transferred. On transferred calls, the
transferee is associated with the call record.
As a feature to LCD speakerphone users, the
programmer can arrange for a message to appear in
the telephone’s display to prompt the user to enter an
account code during incoming or before outgoing calls.
He or she can also assign the length of time that the
display appears. The user must enter account code
digits after the message appears. If the programmer
has set the system to verify code entry, it then makes
a verification attempt. If the system cannot verify the
account code it causes the display to show an error
message. The user may then re-enter the account
code at this point. If the verification attempt is
successful (or if the system does not require that the
code be verified), the display will return to its normal
date and time message. If the account codes are
forced and the call is outgoing, then the line is dropped
at the end of the display time if the user has not
entered a valid account code. The programmable
range for the display time is 1 to 20 seconds. When
the feature is not enabled, the system inhibits the
display prompt.
When a station user activates the last number redial or
automatic radial features for outgoing calls, the system
will automatically re-use the last account code the user
entered at that station unless he or she enters a new
one before activating the redial feature.
In addition to turning on the account code feature,
enabling its verification, and making it either voluntary
or forced, the programmer must set the account code
length, specify the number of digits that the system will
verify, and make up the entire list of account codes
that the users will use. Account code length defines
the number of digits that a user must enter before the
system will accept the code. The length can range
from three to 16 digits but cannot be lower than the
verified account code length. The verified account
code length defines the number of digits that the
system will verify before it accepts an account code as
valid. As well, verified account code length defines the
number of valid account codes that a programmer can
store (as shown in the following table). A programmer
should be aware that when he or she changes the
verified account code length, the system automatically
empties the list of valid account codes.
Digits Verified Number of Valid Account Codes
3
1000
4
400
5
6
266
798
200
9,
10
160
11,12 133
13,14 114
15,16 100
Even though a programmer has arranged a system to
force users to enter account codes before making
calls, they can always dial certain programmer-defined
emergency numbers without an accompanying
account code entry. The system allows a maximum of
three programmable emergency numbers. The
minimum length of an emergency number is 1 digit
and the maximum length is 12 digits. Users may dial
emergency numbers manually, through system speed
dial, personal speed dial, last-number redial, or
automatic redial -- with or without account code entry.
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