Service manual

CAUTION: THIS WATER HEATER SHOULD NOT BE USED TO HEAT A SPA OR HOT TUB
THIS WATER HEATER IS NOT INTENDED OR SUITED FOR USE WITH A HOT TUB
OR SPA AND MAY NOT BE USED FOR THIS PURPOSE
SERVICE MUST BE PERFORMED BY A QUALIFIED INSTALLER,
SERVICE AGENCY OR GAS SUPPLIER
FOLLOWING IS A LIST OF THE MOST COMMON COMPLAINTS RELATED TO THE USE OF
WATER HEATERS. MANY COMPLAINTS ARE DUE TO ITEMS NOT DIRECTLY RELATED TO THE
WATER HEATER. DO NOT ATTEMPT TO SERVICE THE WATER HEATER OR PERFORM OTHER
RECOMMENDATIONS ON THIS LIST UNLESS YOU ARE TRAINED AND QUALIFIED TO DO SO.
COMMON COMPLAINTS
150158 Rev. 2 August - 2010
WATER HEATER SOUNDS
1. Possible noises due to expansion and contraction of some
metal parts during periods of heat-up and cool-down do
not represent harmful or dangerous conditions.
2. Sediment buildup in the tank bottom will create varying
amounts of noise, and left in the tank, will cause premature
tank failure.
3. Condensation causes sizzling and popping within the
burner areas during heating and cooling periods and should
be considered normal. See Condensation.
17
CONDITION
Burner will
not ignite
Burner
flame
floats-
lifts off
ports
Burner
flame
yellow
lazy
Burner flame
too high
CAUSE
No gas
Dirt in gas line
Pilot line clogged
Main burner line clogged
Defective thermostat
Thermostat set too low
Heater installed in confined area
Defective gas valve
High gas pressure
Orifice too large
Flue clogged
Heater installed in confined area
Cold drafts
Insufficient secondary air
Low gas pressure
Flue clogged
Main burner line clogged
Heater installed in confined area
Insufficient secondary air
Orifice too large
REMEDY
Check with utility
Notify utility-install dirt trap in gas lines
Clean-check for source of trouble & correct
Clean-check for source of trouble & correct
Replace with new thermostat
Turn temperature dial to desired temperature
Provide ventilation by use of louvers in wall or duct
Replace with new gas valve
Check with utility
Replace with correct orifice
Clean-check for source of trouble & correct
Provide ventilation by use of louvers in wall or duct
Check source & correct
Provide ventilation to heater
Check with utility
Clean-check for source of trouble & correct
Clean-check for source of trouble & correct
Provide ventilation by use of louvers in wall or duct
Provide ventilation to heater
Replace with correct orifice
DRAINING
The water should be drained if being shut down during
freezing temperatures. Also, periodic draining and cleaning of
sediment from the tank may be necessary. See Page 12.
1. Turn gas valve knob clockwise to the OFF position.
2. Close the cold water inlet valve to the heater.
3. Open a nearby hot water faucet.
4. Open the heater drain valve.
5. If the heater is going to be shut down and drained for an
extended period, the drain valve should be left open.
WARNING
THIS WATER CAN BE HOT.