Installation Guide

AS Residential Warranties
AS Residential Warranties 7
AS Residential Warranties
6. American Standard does not warrant that this product and/or
its installation complies with local code requirements. American
Standard recommends that you consult with a plumbing
contractor about local code requirements.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY
IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS
OR IMPLIED. AMERICAN STANDARD HEREBY EXCLUDES
SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES FOR
ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations and
exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from
state to state (or province, as applicable).
Obtaining Warranty Service
If you believe that you have a warranty claim, contact American
Standard, either through an authorized AS America, Inc. dealer
or re-seller, or by writing:
In the United States
AMERICAN STANDARD BRANDS
One Centennial Avenue
Piscataway, NJ 08855
Attn: Director of Consumer Affairs
For residents of the United States, warranty information
may also be obtained by calling the following toll free number:
[phone]
www.americanstandard.com
In Canada
LIXIL Canada Inc.
5900 Avebury Road
Mississauga, Ontario
Canada L5R 3M3
Toll Free: [phone]
www.americanstandard.ca
In Mexico
American Standard B&K Mexico
S. de R.L. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
Toll Free: 01-800-839-1200
www.americanstandard.com
Please be sure to provide all pertinent information regarding
your claim, including a complete description of the problem, the
product, model number, color, finish, purchase date, and from
whom the product was purchased.
For other information, or to obtain the name and address
of the service and repair facility nearest you, call [phone]
(in the United States); [phone] (in Canada) and
01-800-839-1200 (in Mexico).
Walk-In Bath Limited Warranty Coverage
American Standard Walk-In Baths are warranted in accordance
with the following warranty:
This warranty is extended to the first purchaser and does
not extend to products previously used as display models or
products that have been modified or repaired by anyone else
but American Standard unless approved by American Standard.
American Standard premium acrylic walk-in baths come with a
fifteen (15) year warranty on the bathtub, ten (10) year warranty
on the tub components and a Lifetime Warranty on the door seal.
American Standard walk-in baths constructed of hi-gloss gelcoat
construction come with a ten (10) year warranty on the bathtub,
five (5) year warranty on the tub components and a Lifetime
Warranty on the door seal.
WARRANTY LIMITATIONS
In the event of a defect in the material or workmanship of a
product, defective products will be repaired or replaced. The
manufacturer shall not be liable for the expense of removing
defective products or installing replacement products or the
expense of adjoining components such as tile, marble, wall
panels, ceilings etc. No liability shall exist for incidental or
consequential damages caused in whole or part by any defect
in this product. No warranty, expressed or implied, including
any warranty of merchantability or fitness for a particular
purpose, shall apply after the warranty period described above.
This warranty does not cover defects or damage caused by
the common carrier or installer from, without limitation, any of
the following: careless handling, lifting bathtubs by the piping,
modification of the product for any reason, improper installation
(including installation not in accordance with instructions provided
with the unit), and acts of God.
RETURN POLICY
American Standard is committed to providing premium customer
service. In the event that a product must be returned due to
reasons other than defects, as mentioned in the warranty,
the following procedures apply: Requests for returns and/or
exchanges must be made within 30 days of receipt of product.
The product must be in its original packaging and received at
American Standard in saleable condition. All returns will receive a
15% restocking fee plus all freight costs of the original shipment
and return shipment to American Standard. All requests for
return must first be approved by American Standard and have an
assigned Returned Merchandise Authorization (RMA#).