Full Product Manual

American Spa Owner’s Manual
LTR50001143, Rev. AW
Appendix
40
Performance
This warranty begins on the date of delivery of the spa,
but in no event later than one year from the date of
manufacture. To obtain service in the event of a defect
covered by this Limited Warranty, notify American
Spas (the “Manufacturer”) as soon as possible and
use all reasonable means to protect the spa from
further damage. Upon proof of purchase, a designated
service representative will correct the defect subject
to the terms and conditions contained in this Limited
Warranty. There will be no charge for labor to repair
the defect for one year, although providing access
to affect the repair is your responsibility as the spa
owner. Freight charges for replacement parts is the
responsibility of the spa owner. You may be assessed
reasonable repairman travel mileage charges. In
the event that the spa is removed to a repair facility
for repair and reinstalled, the cost of removal and
reinstallation will be your responsibility as the spa
owner. If the Manufacturer determines that repair
of the covered defect is not feasible, it reserves the
right to provide a replacement spa instead. In such an
event, reasonable costs for removal of the original spa,
shipping costs from the factory for the replacement
spa and delivery and installation of the replacement
will be your responsibility as the spa owner. The
replacement spa will carry the balance of the original
spa’s warranty. This warranty ends either by specied
time frame, owner-transfer, relocation, or installation
of any component other than by manufacturer.
Warranty Limitations
This Limited Warranty is void if: American Spas (the
“Manufacturer”) or its designated representative
determines that the spa has been subjected to
alteration, neglect, misuse or abuse, or freight damage
caused by the common carrier; any repairs have
been attempted by anyone other than a designated
representative; or if the failure is caused by accident,
acts of God or other causes beyond the control of
the Manufacturer. Neglect, misuse and abuse include
any installation, operation or maintenance of the
spa other than in accordance with the instructions
contained in the owner’s manual provided with the
spa, including but not limited to the failure to maintain
proper water chemistry and chemical balance and the
use of abrasive or improper cleaners or non-genuine
parts and accessories. This Limited Warranty does
not provide coverage for any item attached to or
installed on the spa after the date of manufacture,
or for gaining access to any component for repair
or replacement. Spa units in commercial use are
excluded from any coverage whatsoever. The spa
owner accepts liability for repair work performed by
anyone other than the Manufacturer or a designated
American Spa representative. This Limited Warranty
is void if damage occurs to the spa shell because of
excessive heat buildup due to failure to cover a spa
that is empty of water while exposed to direct sunlight.
Proration of Warranty
Units determined by the Company to be non-repairable
will be replaced on a prorated basis with the same
or a comparable unit. The user will be charged one
percent of the current retail cost for each full month
of ownership from the date of purchase through the
date failure is determined to be non-repairable. This
charge will be waived during the rst twelve months
of ownership.
Limitations
The Manufacturer disclaims all warranties, expressed or
implied, in fact or in law, to the extent allowed by your
State’s Law, including the warranty of merchantability
and tness for use, except as stated specically
herein. All warranty service must be performed by
the Manufacturer or its designated representative
using authorized American Spa parts. No agent,
dealer, distributor, service company or other party is
authorized to change, modify or extend the terms
of this limited warranty in any manner whatsoever.
The Manufacturer will not be responsible for any
statements or representations made in any form that
go beyond, are broader than, or are inconsistent with
any authorized literature or specications furnished by
American Spas.
Disclaimers
The Manufacturer and its representatives shall not
be liable for any injury, loss, cost or other damage,
whether incidental or consequential, arising out of
any defect covered by this limited warranty, including
without limitation, loss of use of the spa and cost for
removal of defective product even if the Manufacturer
was advised of the possibility of damage. The liability
of the Manufacturer under this limited warranty, if
any, shall not exceed the original amount paid for
the defective product. Coverage under this limited
warranty shall commence as of the original date of
delivery and the duration of such coverage shall not
extend for any reason whatsoever beyond the stated
time periods. These disclaimers shall be equally
applicable to any service provided by the Manufacturer
and its designated representatives.