Specifications

INTEL OEM PRODUCTS AND SERVICES DIVISION PRELIMINARY - REV 0.1
Classic/PCI i486 Baby-AT Motherboard Technical Product Summary
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APPENDIX N
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CUSTOMER SUPPORT
The Classic/PCI i486 Baby-AT is backed by Intel's industry-leading support groups in the OEM Products and Services
Division (OPSD), including IntelTechDirect. OPSD can support many of your network integration and service needs,
including worldwide integration and system repair services. IntelTechDirect provides the following 4 major services:
IPAN (INTEL PRODUCT ASSISTANCE NETWORK)
An electronic Bulletin board with current product information, demo software and more...
- Available worldwide through direct-dial
- Modem speeds up to 14.4k baud with standard software
- FLASH BIOS upgrade files
- Modem set at no parity, 8 data bits, 1 stop bit.
IPUB (INTEL PRODUCT UPDATE BULLETIN)
- Monthly Product updates available 24 hours a day from iPAN
- Official notification of engineering changes and technical data
- Easy information retrieval using Windows Help file format
- Intel platform system, board, and BIOS revision histories
- Hardware and software compatibility notes
- Documentation updates, spare parts and order information
IPALS (INTEL PHONE ACTION LINE SUPPORT)
A direct telephone support line backed by highly qualified and well trained technical personnel.
- Toll-free access to Intel support engineers for problem resolution
- Responses within 24 hours Monday-Friday
- Expert assistance geared to the special needs of OEMs and VARs
FAXBACK™
- Product descriptions and technical data sent to any fax machine from a touch-tone phone
- Information on End-of-Life products
- Available worldwide through direct dial at 916-356-3105
For information about IntelTechDirect please contact your local Intel Sales Representative.