User`s guide

Triplex Digital Video Multiplexer
Appendices 69
Alarm
Symptom: Motion detection is not working.
Reason 1: The motion detect function was not enabled, or the detect area was
not defined, or the trigger level setting is too high.
Solution: Modify the above setup values and try again.
Reason 2: “Time Frame” setup not correct.
Solution: Modify the above setup value and try again.
Reason 3: “Configuration Table” setup not correct.
Solution: Modify the above setup value and try again.
Symptom: Motion detection response too slow.
Reason: The sensitivity setup is not correct (trigger level too high) or the
detect area is too large.
Solution: Set the trigger level lower or modify the detect area to critical area
only.
Symptom: Alarm Output pin not working.
Reason 1: Alarm Processor setup not correct, for example:
Motion Detect was set off, Alarm In was set off, Alarm in NC/NO
type definition error, Schedule Setup not correct, etc.
Solution: Review the Alarm Processor settings (please refer to Alarm Set Up on
page 35).
Reason 2: Alarm Output was used to drive alarm device directly.
Solution: Apply external power driver. Because the alarm output is a dry
contact, there is no power output available to drive an external alarm
device.
Keypad and Password
Symptom: Password not accepted.
Reason 1: Forgotten password.
Solution: Load factory password, password is restored to 9999, try again
(please refer to Load Factory Password on page 48).