Triplex Digital Video Multiplexer User’s Guide English Models TMV110Q, TMV110Q-1, TMV16Q, TMV16Q-1, TMV910Q, TMV910Q-1, TMV96Q, TMV96Q-1
Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Sensormatic Electronics Corporation.
Triplex Digital Video Multiplexer User’s Guide
User’s Guide WARNINGS AND CAUTIONS WARNING: TO REDUCE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DO NOT INSTALL THIS PRODUCT IN HAZARDOUS AREAS WHERE HIGHLY COMBUSTIBLE OR EXPLOSIVE PRODUCTS ARE STORED OR USED. The lightning flash/arrowhead symbol, within an equilateral triangle, alerts the user to the presence of a shock hazard within the product’s enclosure.
TABLE OF CONTENTS Technical Overview ............................................................................................................... 1 Triplex Multiplexer Advantages ..................................................................................................1 Video System Compatibility .........................................................................................................1 Digital Video Processing .......................................................................
User’s Guide Date/Time Display ...............................................................................................................25 Date/Time Position ..............................................................................................................25 RS-485 Time Calibration .......................................................................................................25 Spot Monitor Dwell .....................................................................................
Triplex Digital Video Multiplexer Alarm In .................................................................................................................................42 Video Loss Detection ............................................................................................................42 Alarm Set/Reset Switch .......................................................................................................42 Release Time ..............................................................
User’s Guide Alarm ......................................................................................................................................69 Keypad and Password ..........................................................................................................69 Remote Control Panel ...........................................................................................................
TECHNICAL OVERVIEW TRIPLEX MULTIPLEXER ADVANTAGES The multiplexer allows you to view multiple cameras using a single monitor, and to record the video signals from all the camera inputs using a single VCR. Using the triplex capability and two VCRs, live video cameras and playback channels from the second VCR can be viewed side-by-side on a single monitor, while simultaneously recording all of the live camera inputs.
User’s Guide DIGITAL VIDEO PROCESSING Video Encoding The video encoder continuously analyses the video inputs (signals from the cameras), and then generates a video signal for recording which contains field by field samples of each camera. The processor includes important information in the encoded output signals, including the date, time, camera title, camera number and alarm status. The encoded video signal recorded by the VCR looks like the following example.
Triplex Digital Video Multiplexer Unlike a quad processor, which records pages of several cameras each in real time but with greatly reduced resolution (75% of the information is lost per image in a quad view), the multiplexer records each image in the sequence encoded and sent to the VCR at full resolution. This results in high definition reproduction of each video image, but not in real time. This triplex multiplexer records a full 60 fields per second, for minimal reduction in smoothness of motion.
User’s Guide NOTES 4 Technical Overview
SELECTED FEATURES • Triplex operation allows video recording while viewing live video (from cameras input) and video playback (from 2nd VCR) at the same time. • Outstanding picture quality (720 x 512 pixel display with 256 gray levels and 16 million colors). • Compatible with B&W (EIA or CCIR standard) and color (NTSC or PAL standard) video sources. • All camera inputs are looping, with internal termination that can be set using on screen menus.
User’s Guide • Sequential switching: 3 independent sequences of up to 16-pages per sequence. All sequences and pages can be programmed individually. • The call monitor switching sequence can be programmed. • Independent digital gain control for each camera (range: 70% to 150%).
SYSTEM INSTALLATION WARNING: TURN POWER OFF BEFORE MAKING CONNECTIONS. BASIC CONNECTIONS A. Connect the video signal from each camera to one of the video input BNC connectors marked Video IN. B. Connect the Main Monitor to the Main Monitor output of the unit (either BNC or S-VHS connector). C. Connect the DC 12V/1.5Amp adapter to the DC jack at the lower right of the rear panel.
User’s Guide D. Connect the output of the second VCR, to be used for playback, to the VCR Input BNC or S-VHS connector E. This arrangement will allow triplex operation, in which the multiplexer can display playback of previously recorded video and live cameras on the same screen, while simultaneously recording all the live cameras. F. Call Monitor output BNC connector G. RJ-11 RS-485 port for connection to a remote keyboard or PC for external control H.
User’s Guide I. Day/Night Switch: TTL level input, use normal open (NO) type switch. If switch is OFF multiplexer detects high, if switch is ON, multiplexer detects low. Please refer to Day/Night Switch on page 38 for set up procedure. Day/Night Output: TTL level output, if the Day/Night switch is ON, this output is 0 Volts. If the switch input is OFF, this output will also be high. Looping Video Outputs: Connect the BNC connector to external video equipment for constant monitoring of that channel.
User’s Guide NOTES 10 System Installation
BASIC OPERATIONS FRONT PANEL CONTROLS The following figure shows a ten channel triplex digital multiplexer. Figure 4 — Front Panel, Ten Channel Triplex Multiplexer The figure below shows a sixteen channel triplex digital multiplexer. Figure 5 — Front Panel, Sixteen Channel Triplex Multiplexer The remote panel has the same configuration as the sixteen channel front panel. A. Camera Select Key B. Enter/Zoom Key C. Direction Keys: Moves the window cursor, or the cursor in onscreen menus.
User’s Guide D. Function Keys: Esc Press and hold while pressing another key to select the second function of the other key. Press to cancel or exit from certain modes and menus. Menu Press to call the on-screen display (OSD) setup menu. Seq Press to enter automatic sequential sequencing mode, or to switch between different user-programmed sequences. View Select the format for the Main Monitor display. See Main Monitor View Formats on page 13.
Triplex Digital Video Multiplexer VIEWING LIVE AND PLAYBACK VIDEO IMAGES Main Monitor View Formats The Main monitor displays designated cameras or video playback in a versatile multiwindow view format. The available view formats are illustrated below. To switch between available view formats, press View. 1 PIP Full Screen Picture-IN-Picture 4 7 9 10 13 16 Gray indicates connectors/controls not available on 10-Channel models.
User’s Guide Assigning Cameras to Windows Using the Set key, direction keys and camera select keys, a camera can be assigned to each window. Once a camera has been assigned, playback images of that camera can be viewed in the window by switching the window between live and VCR modes. Step-by-step: 1. Press the Set key. The window cursor appears as a highlighted frame around one of the windows, and the word SET appears on the OSD. 2. Move the window cursor to the desired window using the direction keys. 3.
Triplex Digital Video Multiplexer The use of the Zoom and Esc keys can be illustrated as follows: ZOOM Seq. Mode MultiWindow Select Window Full Screen Zoomed In ESC Figure 7 — Use of Zoom and Esc Keys Pause When the multiplexer is not in sequential switching mode, pressing Pause will freeze the image on the main monitor in frame mode. Frame mode is suitable for static images, however if the image contains moving objects, it will be more stable in field mode.
User’s Guide 2. The following menu will appear: Sequence_1 Set Up 1 Pages 16 11 Page 8 2 Mode 1 12 Page 9 3 Timer 5 13 Page10 4 Page1 14 Page11 5 Page2 15 Page12 6 Page3 16 Page13 7 Page4 17 Page14 8 Page5 18 Page15 9 Page6 19 Page16 10 Page7 20 Exit 3. Use the direction keys and enter key to change the settings as desired. Pages: Select the total number of pages in this sequence (1-16). Mode: Select the view layout to be used in this sequence. 0=Full screen 1=PIP 2=4 windows...
Triplex Digital Video Multiplexer Call Monitor The Call monitor displays full screen video of all installed cameras in sequence. During normal operation, the Call monitor Select function described in Front Panel Controls on page 11 allows the user to switch the Call Monitor display to a specific camera. During an alarm, however, the Call monitor will switch automatically to the camera on which the alarm channel is activated.
User’s Guide BASIC OPERATION WITH VCRS VCR Recording There are two modes for recording, synchronous or asynchronous. For optimum tape recording and playback, the multiplexer must be configured correctly (see Rec Time on page 34). Synchronous Mode Time Lapse VCRs must be used in this mode. The VCR generates a trigger signal (SW) which must be connected to the multiplexer. The recording will be perfectly synchronized with the VCR fields.
Triplex Digital Video Multiplexer BASIC ALARM FEATURES The multiplexer is equipped with an alarm processor to handle all alarm inputs and outputs. The processor can be programmed to react to alarm events, and can be activated by a timer or an external day/night switch. One of the principal uses of the alarm function is to increase the level of recording detail of cameras which may capture images of an event that caused an alarm.
User’s Guide 7. The Call Monitor will switch to the alarmed camera channel. If more than one camera is alarmed, the affected cameras will be displayed in sequence. 8. The events will be added to the alarm history log (if enabled). The above actions will continue until the following conditions are met: 1. All the Alarm In pins are inactive. 2. The alarm input release time has elapsed, and no further Alarm In has been triggered. 3. The alarm output duration time has elapsed.
Triplex Digital Video Multiplexer ACTIVE WINDOW FEATURE The multiplexer allows the user to select one window in a multi-camera view to be the “Active Window”. This Active Window will be displayed in a close approximation of real time, allowing the user to see more detail of motion in that window. To use this feature, simply press the direction keys to display and position the window cursor. The window highlighted by the window automatically becomes the Active Window.
User’s Guide NOTES 22 Basic Operations
ADVANCED SETUP USING ON-SCREEN MENUS The advanced functions of the multiplexer can be set up according to the nature of the application using the hierarchical menus and the on-screen display (OSD).
User’s Guide OSD/TIMER SET UP This menu allows you to set the current date/time, and other on-screen display (OSD) parameters.
Triplex Digital Video Multiplexer To cancel all the changes, move the cursor to 9 Exit/ Without Update and press Enter. To save the changes, move the cursor to 8 Exit/Update and press Enter. Date Display Mode There are three types of date/time OSD (on-screen display): Y/M/D, M/D/Y and D/M/Y. Move the cursor to 2 Date Display Mode, and use the RIGHT/LEFT keys to change the option.
User’s Guide OSD This item allows the user to specify what information to show on the default OSD (onscreen display). There are four options: OPTION DESCRIPTION T&D/T Title, date and time Title Camera titles only D/T Date and time only OFF No OSD MONITOR SET UP This menu allows you to tune the quality of the displayed image. Items 1-4 allow you to adjust the display quality, using the RIGHT/LEFT keys to adjust the length of the bars.
Triplex Digital Video Multiplexer Screen Center Point This item allows you to move the center point of the Main Monitor. Move the cursor to 6 Screen Center Point and press Enter. The menu will disappear, allowing you to use the Direction keys to pan/tilt the monitor center. Press Esc to exit when finished. Screen H-Size This option allows you to change the horizontal size of the Main monitor image. Move the cursor to 7 Screen H-Size, and adjust the size using the LEFT/RIGHT Direction keys.
User’s Guide CAMERA SET UP This menu provides access to the configuration parameters that can be set for each camera (select 3 from the Main Menu). Camera Set Up 1 Configuration Table 1 2 Power ON Detect 3 Exit OFF Configuration Table 1 There are seven parameters that can be configured for each camera. Of these, four can only be accessed by the installer or using the password: Install, Covert, Terminal Resistor, and Call Monitor sequence setup (see Enter Installer Set Up on page 51).
Triplex Digital Video Multiplexer Use the Direction keys, the Enter key and the Camera Select keys to change the values in the table. PARAMETER DESCRIPTION Camera Install Used to manually disable channels to which there is no camera or other input connected (9 = camera installed, • = no camera installed). When a channel is disabled, or “un-installed”, all related functions for that channel are disabled in other setup menus, for example: video loss detection, motion detection, etc.
User’s Guide PARAMETER DESCRIPTION Alarm Rec Priority Used to set the recording priority when an alarm is triggered for the current channel, either by an Alarm In or by Motion Detection. This value should be set above the Rec Priority value for the channel if increased recording detail is desired during an alarm. Call Monitor Sequence There are 16 slots in the Call Monitor sequence. One camera can be displayed in each slot, in sequence from left (column 1) to right (column 16) in the row.
Triplex Digital Video Multiplexer Step-by-step: 1. Use the UP/DOWN keys to select a camera, press Enter to edit the title. 2. Use the Mode Select keys to position the cursor in the title entry field. 3. To place characters in the camera title, use the Direction keys to move the cursor through the lists of characters to the character you need, then press Enter to select. 4. Press Esc after title entry is finished.
User’s Guide VCR SET UP Correct VCR setup is essential for the proper operation of the multiplexer and for correct recording of encoded video. In the Main Menu, move the cursor to 4 VCR Set Up and press Enter. The following menu will appear: VCR Set Up 1 VCR Playback Set Up 2 VCR Source 3 Rec Time 4 VCR Rec Mode 5 Rec Density 6 Interval 7 Sync-Trig Edge Fall 8 Playback Adjust Auto 9 VCR Input Check Off 10 BNC 24Hr Field Standard 0.
Triplex Digital Video Multiplexer VCR Rec Mode This item determines how the VCR Out signal is constructed during encoding. Field or Frame mode can be used, but the selection must match the setting of the Time Lapse VCR. The following are sample setups to illustrate the proper configuration of VCR Rec Mode: A. Time Lapse VCR operating in 24Hr field mode: The Sw OUT from the VCR is connected to the VCR Trig input of the multiplexer. Under VCR Rec Mode, select Field.
User’s Guide Alarm Real Rec Used to enable/disable real-time recording during an alarm. If “Yes” is selected, the Alarm NC/NO output (in the external IO connector of the multiplexer) must be connected to the VCR Alarm-in to trigger real time recording. Please check the VCR manual to decide whether a NC or NO signal should be used. Rec Time Select the recording period from one of the following options: SYNC, 1Hr ~ 999Hr.
Triplex Digital Video Multiplexer ALARM SET UP Refer to Basic Alarm Features on page 19 for a technical introduction to the alarm capabilities of the multiplexer. The following menus allow the user to configure how alarm conditions are handled. In the Main Menu, move the cursor to 5 Alarm Set Up and press Enter.
User’s Guide Day Frame Set Up/Night Frame Set Up: In the Schedule Set Up Menu, move the cursor to 1 Day Frame Set Up and press Enter. The following menu will appear. Day Frame Set Up 1 Day Start Time 09:00 2 Day Stop Time 19:00 3 Sunday En 4 Monday En 5 Tuesday En 6 Wednesday En 7 Thursday En 8 Friday En 9 Saturday En 10 Exit Set the start and end times of the Day Frame, and enable the frame for the days it should be active (e.g.: weekends).
Triplex Digital Video Multiplexer Configuration Table 2 Used to configure Alarm In & Motion Detect operation for Day/Night time frames.
User’s Guide Day/Night Switch Use this function to determine the behavior of the multiplexer alarm processor in response to an external NO (normally open) Day/Night remote. In the Alarm Set Up Menu, move the cursor to 2 Day/Night Switch and press Enter. The following menu will appear: Day/Night Switch 1 Day/Night SW Enable 2 Switch 3 Switch 4 Delay For Active 5 Exit NO Day Night 60 Day/Night SW Enable Use the Left/Right Direction keys to select YES (enabled) or NO (disabled).
Triplex Digital Video Multiplexer Alarm Response This menu allows you to set up how the multiplexer will respond to the triggered alarm. In the Alarm Set Up Menu, move the cursor to 3 Alarm Response and press Enter.
User’s Guide MENU ITEM 40 DESCRIPTION Alarm Spot Display Select “YES” for this item to cause the Call Monitor to switch to the corresponding camera when an alarm event is triggered. If “NO” is selected, the Call Monitor will continue to follow the Call Monitor switching sequence in Configuration Table 1. (See page 28) Response Duration This item allows you to decide how long the buzzer and Alarm Out relay will function after an alarm is triggered. The value can range from 1 to 9999 seconds.
Triplex Digital Video Multiplexer Motion Detection This menu allows you to configure how Motion Detection works. The “Detect Area” and “Sensitivity” can be defined individually for each camera. In the Alarm Set Up Menu, move the cursor to 4 Motion Detect and press Enter. The following menu will appear: Motion_Detect 1 Motion Detect OFF 2 Configuration Table 2 3 Condition Set Up 4 Exit Motion Detect Use to enable or disable the motion detection function of the multiplexer.
User’s Guide Detect Area When this item is selected, the screen will be covered by 192 points forming a “detection grid” (16 wide x 12 high). Use the Direction keys and the Enter key to enable/disable points in the grid in order to define the area of the image to be processed using the motion detection algorithm (small circle = disabled; large circle = enabled). The default cursor size is one grid point, meaning that grid points may be toggled one at a time.
Triplex Digital Video Multiplexer Release Time Release Time 1 Motion Res Time 2 2 Video Loss Res Time 3 Alarm In Res Time 4 Exit 2 10 This menu is used to set the “release time” of each alarm source: motion detection, video loss and alarm in. The release time is a period of time after the alarm trigger condition is removed, during which the same condition will be ignored to avoid a false alarm being re-triggered. Example 1: An alarm input occurs for a particular channel as shown below.
User’s Guide Example 2. Assume that 3 types of alarm occur for one particular channel. Video-Loss has highest priority, followed by Alarm-In and Motion-Detection. In other words, Alarm-In A1 can trigger another alarm during the Motion-Detect M1 alarm, and Video-Loss V1 can trigger another alarm during the Alarm-In A1 alarm. Motion-Detect M2 is however ignored during the Video-Loss-V1 alarm, and Motion- Detect M3 is ignored during the release time delay for the Alarm-In A2 alarm.
Triplex Digital Video Multiplexer Alarm List (Alarm History Log) Alarm events are logged in non-volatile memory. To view the Alarm History Log, select 9 Alarm List from the Alarm Set Up Menu. The Alarm History Log lists the latest alarm events on the OSD in the format shown below. Use the LEFT/RIGHT keys to scroll one page up or down, while the UP/DOWN keys will move the cursor one row up or down. You may also use the View Select Key to go to the top or bottom of the list.
User’s Guide OTHERS This menu allows the user to check the RS-485 ID, communication protocol and software version. In the Main Menu, move the cursor to 6 Others and press Enter. The following sub menu will appear: Others 1 RS-485 ID Set Up 2 RS-485 Protocol 224 3 Software Information 4 Exit RS-485 ID Set Up This item can only be accessed by the installer or using the password. Used to change the RS-485 ID address of the multiplexer.
Triplex Digital Video Multiplexer Software Information This menu presents the software information including the version and date code.
User’s Guide SAVE & LOAD DEFAULT Used to restore the multiplexer to the default configuration set by the installer, or to the factory settings. Save/Load Default 1 Load Installer Setting 2 Save Installer Setting 3 Load Factory Setting 4 Load Factory Password 5 Exit Load Installer Setting This item recalls the “Installer's Configuration” from the on-board non-volatile memory. Save Installer Setting This item saves the current settings as the “Installer's Configuration”.
Triplex Digital Video Multiplexer INSTALLER SET UP In the Main Menu, move the cursor to 8 Installer Set Up, press Enter, and the following menu will appear: Installer Set Up 1 Input Password 2 Special Functions 3 Enter Installer Set Up 4 Exit 9999 Input password The items in this menu are password protected; to access them, input the password in this area before moving the cursor to menu items 2 and 3.
User’s Guide VCR Input Check: Used by the installer to diagnose problems with the VCR input. Change this item to 'ON', and select VCR playback mode. There will be two rows on the screen; the first row displays the total number of fields coming from the VCR, the second row displays the fields with errors detected in data encoding. Super MMX Mode: This function is used for Matrix-Multiplexer systems. The system skeleton should be set up as shown in the following figure.
Triplex Digital Video Multiplexer Recorder Type: Most DVRs (Digital Video Recorders) are incompatible with multiplexers. This function will make the multiplexer compatible with many DVRs. If you select 'DVR', there is no date/time display during DVR playback. The titles in DVR mode are limited to 1,2,3, …,16. System Color: This function is valid only for color multiplexers. Selecting “Mono” will cause the color multiplexer to work like a monochrome multiplexer.
User’s Guide NOTES 52 Advanced Setup Using On-Screen Menus
MAINTENANCE Preventive Tips • This unit is designed for indoor use. Do not use it near water, steam or in other extremely humid conditions or near a source of oil vapor. • Take care not to drop the unit or subject it to major shocks during transportation. • Keep a suitable distance around system components to allow for proper air convection. • Always power down the system prior to connecting and disconnecting cameras or accessories.
User’s Guide NOTES 54 Maintenance
APPENDICES APPENDIX A: CONNECTOR PIN ASSIGNMENT RS-485 (RJ-11, 6P6C) Pin No.
User’s Guide Multiplexer (MPX) Channels and Camera ID Mapping 56 MPX NO MPX ID Camera ID Remarks 1 E0H,224 01H – 10H, 1—16 2 E1H,225 11H – 20H, 17—32 3 E2H,226 21H – 30H, 33—48 4 E3H,227 31H – 40H, 49—64 5 E4H,228 41H – 50H, 65—80 6 E5H,229 51H – 60H, 81—96 7 E6H,230 61H – 70H, 97—112 8 E7H,231 71H – 80H, 113—128 9 E8H,232 81H – 90H, 129—144 10 E9H,233 91H – A0H, 145—160 11 EAH,234 A1H – B0H, 161—176 12 EBH,235 B1H – C0H, 177—192 13 ECH,236 C1H – D0H, 193—208 14
Triplex Digital Video Multiplexer External I/O Port (37 pin DSUB) Pin No. Definition 1 GND 2 Pin No.
User’s Guide APPENDIX B: TECHNICAL SPECIFICATIONS All specifications are subject to change without notice. Item Video Level Display Connectors 58 Description Camera Inputs 1.0Vp-p, 75 Ω terminated Camera Outputs Loop through of camera inputs Main Monitor Output Composite: 1.0Vp-p, 75 Ω loaded S-VHS -Y: 1.0Vp-p, 75 Ω loaded -C: 0.286Vp-p, 75 Ω loaded Call Monitor Output 1.0Vp-p, 75 Ω loaded VCR Inputs Composite: 1.0Vp-p, 75 Ω terminated S-VHS -Y: 1.0Vp-p, 75 Ω terminated -C: 0.
Triplex Digital Video Multiplexer Item Power Supply Dimensions Input Voltage: 12V DC ±10% Power Consumption 16W Safety Approval CE, FCC Width 432 mm (17.00 in.) Height 44 mm (1.73 in.) Depth 270 mm (10.63 in.) Net Weight Environmental Appendices Description 3.
User’s Guide APPENDIX C: RS-485 COMMAND SET Command OP_Code Data 0,1 (ASCII Format) Notes “01”–”0G” Channel 1 – 16 Right “MR” Left “ML” See User’s Manual for setting details Sequence “S1”–”S3” Sequence 1 – 3 Up key “DU” Down key “DD” Left key “DL” Right key “DR” Zoom/Enter “DZ” Live/VCR “KV” Freeze “KA” Set “KS” ESC” “KE” List “KL” Buzzer “SB” Date/Time “SD” Title “ST” PROG (Menu) “SP” Key Lock “SK” Universal End “UE” Channel select Screen mode select Camera s
Triplex Digital Video Multiplexer Example: If the Keyboard ID is 00H, the Multiplexer ID is E0H. If you want to select camera 0 on the main monitor, you can use the ‘01’ command. (The ASCII code of ‘01’ is 30 & 31H.) Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 Receiver ID Transmitter ID OP Code Data0 Data1 Checksum E0H 00H A0H 30H 31H 41H NOTE: 1. These six bytes must be sent out in 12 ms. 2. The time interval between each two bytes must be less than 2 ms. 3.
User’s Guide APPENDIX D: REMOTE CONTROL PANEL USER’S GUIDE System Diagram Before using the remote control panel, you must confirm the RS-485 ID address of each multiplexer and that all cables are properly connected. After you connect the RS-485 cable, the remote control panel will automatically search for any multiplexers connected to the remote control panel. The channel LEDs will light up sequentially while the search is in progress. (See Front Panel Controls on page 11 for panel diagram.
Triplex Digital Video Multiplexer ID Select To control a specific multiplexer, press the channel key for that multiplexer for 2 seconds. When communication is established between the remote control panel and the multiplexer, the channel LED for that multiplexer flashes. The channel key corresponds to the multiplexer's RS-485 ID address.
User’s Guide Specification And Connectors Item Specification Description Power Input 12V DC ±15% Power Consumption 0.5W Ambient Temperature 0° C to 50° C Ambient Humidity Less than 90% Width 432 mm (17.00 in.) Height 34 mm (1.34 in.) Depth 44 mm (1.73 in.) Power 2.
Triplex Digital Video Multiplexer APPENDIX E: TROUBLESHOOTING GUIDE If the solutions to common problems presented here do not correct the problem experienced with the multiplexer, refer to a qualified service person for assistance. Monitor and Display Symptom: Main monitor display is not clear or the OSD is jittering.
User’s Guide Reason 4: Solution: Looping connector is in use, but termination resistor is enabled (ON). Enter setup menu and disable the termination resistor. Reason 5: Solution: Multiplexer is broken. Ask a qualified service person. Symptom: Some cameras cannot be displayed on the Main monitor. Reason 1: Solution: When multiplexer is first powered on, it will auto-detect the presence or absence of a camera on each channel. Channels without a video signal will be disabled automatically.
Triplex Digital Video Multiplexer Symptom: When switching cameras, the call monitor synchronizes to the new camera very slowly. Reason: The monitor's response time (to new video input) is too slow. Usually it ranges from 0.03 sec. to 1 sec. Solution: Use a monitor with a faster response time. VCR Symptom: During VCR playback, the update frequency of each camera is not even. Reason 1: Solution: Multiplexer and VCR record setup are not matched.
User’s Guide Symptom: Random characters are displayed on OSD during VCR playback. Reason: Solution: VCR tape is worn out. Change tape. Symptom: VCR TIME was not set to “SYNC” mode, but some channels cannot be displayed during playback. Reason: Solution: The REC MODE, REC TIME or REC DENSITY setup value was not correctly matched between multiplexer and VCR. Change the incorrect setting and try again. Symptom: VCR TIME was set to “SYNC” mode, but some windows cannot be displayed during playback.
Triplex Digital Video Multiplexer Alarm Symptom: Motion detection is not working. Reason 1: Solution: The motion detect function was not enabled, or the detect area was not defined, or the trigger level setting is too high. Modify the above setup values and try again. Reason 2: Solution: “Time Frame” setup not correct. Modify the above setup value and try again. Reason 3: Solution: “Configuration Table” setup not correct. Modify the above setup value and try again.
User’s Guide Reason 2: Solution: Penalty lockout following three incorrect password attempts. Press Esc +1+2 to reset the multiplexer, then input the password again. Symptom: Front panel keys are not working. Reason: Solution: Front panel keys are locked. Press Esc and Lock key together to unlock the front panel. Symptom: When more than one remote keypad is connected, the remote keypad does not work properly. Reason: Solution: Remote control keypad IN/OUT connectors were not connected properly.
CUSTOMER SERVICE For more information or technical assistance, contact Sensormatic Electronics Corporation: Sensormatic Electronics Corporation Video Systems Division 6795 Flanders Drive San Diego, CA 92121-2903 U.S.A. Customer Service: TEL U.S.A.: 845-624-7640 Option 2 for Technical Support TEL Europe : Customer Service: (032) 65-765-280 Internet: http://www.tycovideo.
Sensormatic Video SystemsDivision 6795 Flanders Drive San Diego, California 92121 TEL: 858-642-2400 800-854-2057 FAX: 858-642-2440 Part Number 8200-0168-00 REV AO
