Installation Guide
Table Of Contents
- Warning
- Overview
- Tyco Illustra Pro 5MP Thermal Elevated Skin Temperature Detection Camera
- Network Topology
- Network Connection
- Live View
- Search
- Configuration
- Appendix A - Shutdown Procedure
- Appendix B: Using Media Player to View RTSP Streaming
- Appendix C: Technical Specifications
- Appendix D - Manufacturer and Local Contact Information
- Disclaimer and Regulatory
- EMC Information
- End User License Agreement (EULA)
18 8200-1953-09 A0
• If the camera and/or blackbody are relocated then the customer/user/installer needs to
evaluate the new location and ensure it meets the criteria specified in this user manual,
such as guidelines, factors to consider, warnings, configuration and calibration steps,
environmental, power, air flow, and lighting parameters.
• For monitoring, the best temperature measurement distance is: Single Face Usage
recommended distance should be 0.7~1m to achieve specified accuracy, with subject
requiring to pause for about 1 second to allow for reading. Multi Face Usage
recommended distance should be 2~6m to achieve specified accuracy.
Warnings
• If the product does not work properly, please contact your dealer or the nearest service
centre. Never attempt to disassemble the camera yourself.
• Do not allow water or liquid intrusion into the camera.
• Installation and service should be performed only by qualified and experienced
technicians and comply with all local codes and rules to maintain your warranty.
• When the product is mounted on a wall ensure that the device is firmly fixed.
• Do not use the camera beyond the specified voltage range.
• Do not drop the camera or subject it to physical shock.
• Avoid touching the camera lens.
• If cleaning is necessary, please use a clean dry cloth and wipe the camera gently.
• If the device will not be used for a long time then cover the lens to protect it from dirt.
• Do not aim the camera at the sun or extra bright light sources.
• Do not place the camera in extremely hot, cold (the operating temperature shall be -
0˚C~35˚C), dusty or damp locations, and do not expose it to high electromagnetic
radiation.
• To avoid heat accumulation, good ventilation is required within the operating
environment.
• Thermal imaging can detect individuals with elevated skin temperatures. However, it
cannot detect or diagnose a fever or other medical conditions. The Illustra elevated skin
temperature measurement solution does not cause and cannot eliminate or prevent
occurrences of the events that it is intended to detect or avert.
• This product requires professional installation by a service technician with the
appropriate training and experience necessary to ensure proper installation and
configuration for the applicable operating environment and usage case to ensure the
safe and accurate operation of the product.
• Product labeling is in line with the ISO/TR 13154 standard.
• Faces should be unobstructed by hair, eyeglasses, and other objects because their
presence will interfere with the ability of a thermograph detection to detect a febrile
condition. The face should be in the center of the camera view and fill approximately
50% of the thermal sensor view to achieve a 240x180 pixel resolution of the face.
• A secondary measurement with a clinical thermometer for any elevated skin
temperature alert will required to confirm a febrile condition.
• Relative humidity in the area of measurement should be maintained below 50% and the
temperature below 24°C to achieve the documented accuracy. Sweating can impact
the accuracy of temperature measurement.