Configuration Guide Network Client Version 4.
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Contents Setting Up Network Client Installation Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Setting Up Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Establishing a Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Enabling Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Up Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting Up Regular Schedules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setting Up Live Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Setting Up Motion Detection . . . . . . . . . . . . . .
Setting Up Network Client Installation Requirements See the printed Network Client Quick Setup Guide for installation procedures. • For quick setup and verification of Network Client and Intellex interaction, connect Network Client and Intellex on the same network node (same subnet). • For Intellex IP, a dedicated network is recommended. • See your System Administrator before connecting Intellex units to your network and accessing those units from Network Client workstations.
Setting Up Network Client Establishing a Network Connection Bus speed, network traffic, network topology, packet size, and Intellex application(s) limit the data sent across a network. The minimum requirement is 10BaseT; 100BaseTX is preferred. • Use CAT 3 for 10Base-T (10Mbps) operation • Use CAT 5 for 100Base-TX (100Mbps) operation • Configure the network for the TCP/IP Protocol. • Manually assign an IP address to each Intellex unit and, if appropriate, each Network Client workstation.
Configuring Network Client Viewing the Main Screen Double-click the Network Client icon on your desktop or select Start > Programs > Network Client > Network Client. Most Network Client setup is done with the Sites and Instruments Views. Network Client includes no devices and no connections at first startup. Device An instrument (Intellex unit, Intellex server running Archive Manager software, or another Network Client) that Network Client accesses through the connected network.
Configuring Network Client Saving a Configured Profile on the Network Each profile allows multiple users to access and maintain unique Network Client settings across multiple workstations. Each profile is stored on a local drive or network drive in the system. When using Network Client for the first time, you must set the configuration file path.When logging in for subsequent Network Client use, the user's configuration profile is set accordingly.
Configuring Network Client • Archive Storage: the Archive Manager stores large amounts of video information over a network connection. If a computer serves as an Archive mManager, it must run the Archive Manager software. Archive Manager servers display in the Archive Storage view, which appears as a tab next to the Database view. Select Actions > Refresh Instruments from the main menu to refresh connections to devices.
Configuring Network Client 3 Click the Event Notification tab. 4 Select Activate. 5 Enter the assigned event notification port number. 6 Enter operator instructions. When an event occurs instructions appear in the event viewer. 7 Select the camera number. 8 Select the priority level. An event’s priority level appears in the Event Viewer. 9 Click OK. Configuring Event Notification 1 Select Settings > Views > Event on the main menu.
Configuring Network Client Deleting an Instrument 1 Select an instrument in the Remote Instrument Setup dialog and click Delete. 2 Select From Instrument List Only to delete from the Instruments view or From Instrument List and Sites List to delete from both views. 3 Click OK.
Configuring Network Client Enabling a Snap-In A Snapin allows third party software modules to be run seamlessly in Network Client. The snapin window appears in the upper right-hand pane of the Network Client’s main screen. Installed snapins appear in the Snapin Manager. 1 Select Settings > Snapin Manager. 2 From the Snapin Manager dialog, click the checkbox for the desired snapin and click OK. 3 Close then restart the Network Client.
Configuring Network Client • Any new settings take effect the next time you start Network Client. Enabling Classic Security 1 Select Classic to enable password security without Policy Manager software. 2 Enter a new password containing at least 4 characters. Note Passwords are case sensitive. 3 Confirm the password and click OK.
Configuring Network Client 2 Select Perform Authentification Check to check a user’s credentials. 3 Click OK. The next time you start Network Client, enter the password at the password prompt during startup. About Advanced Security • Provides both local and remote secured access to Intellex units and to designated Intellex features or resources.
Configuring Network Client Scheduling a Download from Intellex to Net Client Network Client allows you to schedule downloads of clips from an Intellex. You can download clips without being present at the Network Client. 1 From the tool bar, click Schedule. 2 Click Add. Schedule Icon Click Add 3 From the Add Scheduled Item screen, provide a name for the recurrence in the Name field.
Configuring Network Client 4 Select a time to begin retrieval. Note Click the Enable End Time check box to select download end time. If an end time is not selected, the retrieval will continue indefinitely until all information is downloaded. 5 Select a Recurrence pattern. • Daily: the Every day(s) edit box tells how often the occurrence happens. Selecting the Every weekday radio button sets the pattern to run everyday except Saturday and Sunday.
Configuring Network Client c Select the Incident Database to store the retrieved video clip and media. d Select the camaras for the desired event. e Select Audio or Text Streams, if available for download. Text Streams display text associated with the selected events. Select those streams that should be retrieved with the video. Audio Streams display audio associated with the selected events. Select those streams that should be retrieved with the video.
Configuring Network Client • An added date is a date that should be included in the pattern. The "Clear added dates button removes all added dates from the list. Added dates are controlled solely from this page. If a change is made to the type of occurrence the added days are still enforced. Note Added dates and blackout dates do not affect the saved schedule and can be cleared only from the Preview and Edit tab. Click dates shown in black to add them to the pattern.
Configuring Network Client Interpreting the Time Synchronization Log When Network Client performs time synchronization, it generates a time synchronization message log, which lists the unit’s name or its IP address. Use the scroll bar to view longer messages. Message Description Unit did not respond within oneminute time-out period The Network Client successfully sent the time synchronization command to the units, but the unit did not respond within 1 minute.
Configuring Network Client • Adjust the slider to the right during low network traffic for lower video compression, increased picture quality, and increased bandwidth usage. 4 Select Motion Sensitivity • Normal (faster): subtle changes in motion are less important; decreased number of intermediate (delta) images transferred to Network Client; highest delta (change) threshold setting; decreased bandwidth usage.
Configuring Network Client filter to ensure its proper activation. You can use higher sensitivity settings when the lighting in the area is consistent. Setting the Display Configuration 1 Select Settings > Display Configuration. 2 Select the desired position for each camera’s video overlay information. 3 Check Enable Overlay to display information on the main screen. 4 Check to enable DirectDraw support during live display and image playback.
Configuring Network Client 18 Network Client
Setting Up Intellex Units Click Setup to access functions that enable you to set up and adjust each connected Intellex unit. If the unit is protected with Classic Security, only Login is active on the Setup dialog. If this unit has security, you must log in before continuing with setup options. Login is unavailable if security is not set up. Opening the Setup Dialog 1 If security is enabled, click Login in the Setup dialog. 2 Enter the system administrator’s PIN code, or your PIN code.
Setting Up Intellex Units Choose Boost Gain to amplify the video signal. Boost Gain Length of twisted pair wire Low < 500 ft. (152 m) Medium < 1000 ft. (305 m) High < 1500 ft. (457 m) 7 From the Camera Control tab, choose a camera handler, a driver allowing the Intellex to control specific cameras or devices, then click Setup. 8 Select the camera address, comm port, and monitor number from the handler setup screen. The camera address number must match the camera’s SensorNet address. The ADTT16E V2.
Setting Up Intellex Units 4 Select the PTZ Triggers tab, then click Add. 5 From the Alarm Camera list, select the alarmed camera that you want to trigger a response. 6 Select one or more alarm types to trigger the response. You must select at least one alarm type. 7 From the PTZ Camera list, select the camera that you want to respond to the alarm trigger. This list includes only cameras that you have configured as PTZ.
Setting Up Intellex Units Adding and Updating User-Defined Camera Handlers The User-Defined Handlers tab allows you to manage custom camera handlers for cameras that are not supported by Intellex. Intellex can communicate with a particular camera controller through a camera control definition file that is a text file formatted as an extended markup language (XML) document. Create this file using a text editor, or copy an existing definition file and edit it to customize your requirements.
Setting Up Intellex Units 4 Confirm the password and click OK. Setting Up Privileges Classic security protects the Intellex from unauthorized use by requiring users to log in. Once validated, users have immediate access to functions according to their assigned privileges. Note If you are the unit Administrator, you have the Setup Security privilege, which is required to configure security on an Intellex. 1 From the Instruments view, select the instrument. 2 On the main menu, click Setup. 3 Click Security.
Setting Up Intellex Units User Privilege Descriptions Privileges are divided into two groups: unrestricted and restricted. Unrestricted privileges are available to all users. Restricted privileges are available only to users who have assigned permission. Privilege Description Setup: Privileges associated with setup features Covert Cameras Change the unit’s covert camera names and termination settings. Cameras Change the unit’s camera names and termination settings.
Setting Up Intellex Units Privilege Description Upgrade License Click Upgrade License in the Intellex Utility Options dialog to upgrade the license on the unit. View Activity Log Click View Activity Log in the Intellex utility options dialog to access the Activity Log. Enabling Security Only the unit administrator can enable or disable security. Security is disabled by default. 1 In the Intellex Security Setup dialog, click Enable (or Disable).
Setting Up Intellex Units The next time you start Network Client, enter the password at the password prompt during startup. Setting Up Schedules You schedule recording to accommodate specific applications: set up a regular schedule, a custom schedule, or single camera schedule. Setting Up Regular Schedules Set up the same schedule for all cameras, every day of the week. Changing the schedule can affect the recording’s duration. Use defaults when possible. 1 Select the Intellex from the Instruments view.
Setting Up Intellex Units b Select the sensitivity and resolution. Higher sensitivity and resolution offer better quality but less recording time. c Click OK. 6 Select the Time tab. Set start times for day and night operation. 7 Optionally, set up filters for each camera from the Camera tabs by selecting a live filter from Day Filter and Night Filter. For more information, see: • Setting Up Motion Detection on page 27. • Setting Up Perimeter Detection on page 28. • Setting Up Light Change on page 28.
Setting Up Intellex Units 6 Repeat steps 2–5 for the Night Filter. Draw zone Slider Setting Up Perimeter Detection 1 From the Setup dialog, click Schedule. 2 From the Camera 1-8 and 9-16 tabs, choose Day Filter > Perimeter Detection. 3 Click Setup. 4 In the draw zone, click and draw the target area. The shape must form an enclosed boundary. 5 Adjust sensitivity with the Sensitivity slider. Click Apply. The perimeter detection filter allows only one detection area. 6 Repeat steps 2–5 for the Night Filter.
Setting Up Intellex Units The filter allows only one detection area. 6 Repeat steps 2–5 for the Night Filter. Draw Zone Setting Up Motion Exception Motion exception searches for an event or activity by position, size, direction, and speed of a moving object. For more information, see the User’s Guide. 1 From the Setup dialog, click Schedule. 2 From the Camera 1-8 and 9-16 tabs, select Day Filter > Motion Exception. 3 Click Setup.
Setting Up Intellex Units 8 Repeat steps 2–6 for the night filter. Setting Up Custom Schedules Set up custom schedules for weekday, weekend, and holiday operation for each camera. Changing the schedule can affect the recording’s duration. Use defaults when possible. 1 From the Setup dialog, click Schedule. 2 From the Mode tab, click Use Custom Schedule. Choose Include Weekend and Include Holiday as needed. 3 If you are using weekend or holiday schedules, click the Time tab.
Setting Up Intellex Units c To schedule alarm recording time, click Alarmed then click and drag to highlight the time block for custom scheduling. d Click Setup. Select the Pre-Alarm Quality, Pre-Alarm Sensitivity, Pre-Alarm Resolution, Live Filter, and the Pre-Alarm Duration from the Alarm Segment setup screen. Click OK. Select a filter to trigger alarm recording. Click to configure the filter. See page 27.
Setting Up Intellex Units • All Cameras to specify data durations for all cameras. 7 Click OK. Using Single Camera Schedule 1 From the Setup dialog, click Schedule. 2 From the Mode tab, click Use Single Camera Schedule. 3 From the Single Camera tab, choose the camera. 4 Click the Quality tab. a Click an option: Super highest image quality Normal mid-range quality Extended Record highest compression b Select the sensitivity and resolution.
Setting Up Intellex Units 3 In Linear mode, move the slider to specify the percentage of database space used before an option message appears. Note Notification is only used with linear recording. Slider Setting Up Alarms 1 From the Setup dialog, click Alarms. 2 From the General tab, set the alarm duration.
Setting Up Intellex Units Setting Up Display Settings 1 From the Setup dialog, click Display. 2 From the Mode tab: a Set the Sequence Dwell, the amount of time the unit displays a camera’s images before switching to the next camera when you select the sequence. b Set the Playback to Monitor: Yes to send Playback to the composite video output (sends live video when not in playback). No to use the composite video output only for live video display.
Setting Up Intellex Units 1 From the Call Monitor tab, select Call to view live video from a single camera or Spot to view live video from alarmed cameras in sequence. 2 Select Main if a Touch Tracker controls the main monitor or Secondary if it controls the call monitor (via a serial connection). 3 Choose the call camera that the call monitor displays. 4 Click OK. Setting Up the Archive Schedule To use Archive Schedule, attach a mass storage device such as DAT.
Setting Up Intellex Units 6 Click OK.
Setting Up Intellex Units Setting Up E-mail Notification of Events Use the email notification feature to generate email notification to specific individuals or distribution lists in case of system failure and alarm events. 1 From the Setup Options screen, click Email. The Email Notification Setup screen appears. 2 From the Summary tab, view the list of events and cameras that can trigger email notification. 3 Select the events to trigger an e-mail from the Summary tab.
Setting Up Intellex Units d Click Send Test Message to test the email feature. 7 Select the Recipients tab to add an email address or to edit the master recipient list. 8 To edit an email address: a Select an email address from the Master Recipient List, and click Edit. The selected email address appears. b Edit the email address as desired, and save the update. Updated master list appears.
Setting Up Intellex Units Adding, Editing, and Deleting Text Streams 1 Select an instrument from Instrument View and click Setup. 2 From the Setup dialog, click Text Streams. 3 Click Add or Edit. 4 From the Text Source tab, give the text a title in the Name field. 5 Choose a handler type from Type. Click Setup. • For General Text, enter an end-of-line delimiter to display text lines from a receipt. • For American Dynamics Printer Interface, select one or both options.
Setting Up Intellex Units e Enter a value for the Nth word found, jumping prior words (default = 0). Select Jump N Results to skip the specified number of entries between the last match and the text value in a receipt. For more information, see the User’s Guide. 10 From the Receipt Definitions tab, click Build Receipts to add or remove receipt definitions. a From the Receipt Definitions screen, click Add or Edit to select or configure a receipt definition.
Setting Up Intellex Units • None—disables audio recording. • Line In—uses the line in socket as the audio source. Adjust the recording level with the slider. Set the level such that the Level indicators stay in the green to yellow range. Audio input in the red range can cause distortion of the recorded audio. • Mic—uses a microphone as the audio source. Adjust the recording level with the slider. Click Mic Boost to add 20 dB to the microphone’s audio signal strength. 3 Adjust the playback and live volumes.
Setting Up Intellex Units Term Description Configured Minimal Rate The minimum rate you configured for a camera. It is any value between the minimum rate of 0.93 ips (NTSC)/0.78 ips (PAL) and the Configured Normal Rate. Configured Normal Rate The desired normal rate for a camera that is not in the alarmed state. This is guaranteed only when there are no alarmed cameras. If no cameras are alarmed, the normal rate equals the actual rate.
Setting Up Intellex Units 5 Click OK. Sets all cameras back to default settings (7.5 ips (NTSC) or 6.25 ips (PAL). Slide each bar separately, or grab the bottom gray bar to slide 2 to 3 bars together. Colors correspond to the recording rate for an alarmed camera. Setting Up a Dome Camera 1 Select the camera and click the Dome Symbol. 2 Click Configuration Menu. The items on the Dome Configuration Menu vary depending on the dome camera you select.
Setting Up Intellex Units • Ensuring that video can be viewed using the device manufacturer’s viewer 1 Select the Intellex IP unit in Instruments view. 2 Click Unit Setup or select Actions > Instrument Setup. 3 Click Login and enter your PIN if security is enabled. 4 Click the IP Sources tab. 5 Set up parameters for each IP device and each channel of video supported by a device.
Setting Up Intellex Units Setting an IP Source’s Record Rate In Intellex IP, camera resolution is measured in CIF (Common Interchange Format). CIF Record Rate 1 CIF = 320 × 240 pixels <480 ips 2 CIF = 640 × 240 pixels <240 ips 4 CIF = 640 × 480 pixels <120 ips The higher the camera resolution, the more system resources are consumed. A camera at 4 CIF resolution uses 4 times the system resources as a camera at CIF resolution.
Setting Up Intellex Units 46 Network Client
Appendix A: Troubleshooting If you cannot solve the problem, contact your customer service representative.
Troubleshooting Problems Connecting your Network Client Problem Probable Causes Suggested Actions Intermittent connection between Network Client and an Intellex. The name resolution services of the network are slow or not configured properly. Use the IP address of the Intellex instead of the unit name. Intellex and Network Client will not connect. There is a problem with the Intellex. Access the status screen on the Intellex unit. If Unavailable appears next to Network.
Troubleshooting Problems with Dome Camera Control Problem Video OK; no camera control Video poor; camera control poor or intermittent Probable Causes Suggested Actions Dome camera not equipped with control functions Install a control-capable dome camera. Dome PTZ control not operational Check dome PTZ power. Camera not configured for PTZ dome camera control Set Camera Control Type to Dome using the Intellex Camera Setup dialog.
Troubleshooting Problem No video signal; camera control OK Windows™ system fault dialog appears Probable Causes Suggested Actions Faulty video connections Check video connections. Lens iris completely closed Open iris using the Camera Control function. Incorrect information entered during setup Check for correct Camera Control Type in the Transmitter Cameras dialog.
Troubleshooting Environmental Condition Recommendation Excessive video noise Avoid poor video feed or excessive signal boosting, which significantly reduce tracking quality. Background motion Select a location with no continual background motion. For example, do not place the camera facing trees moving in the wind, a high traffic roadway, a TV monitor.
Troubleshooting 52 Network Client
Appendix A: Dial Up Connections Windows NT 4.0 Dial-Up Verify modem installation 1 Select Start > Settings > Control Panel. 2 Double-click Modems. If a modem is not listed, contact your PC vendor for instructions on installing modem drivers. 3 Click Close. Establish dial-up networking 1 Double-click Network in Control Panel. 2 Click the Services tab. 3 Remote Access Service should be listed. If it is not, click Add, select Remote Access Service. Click OK.
Dial Up Connections • If Location Information appears, enter the area code. Click OK. • If a modem is not listed, contact your PC vendor for instructions on installing modem drivers. Establish dial-up networking 1 Click the Diagnostics tab. 2 Select the COM port that corresponds to your modem. 3 Click More Info. Diagnostic information appears. If it states that the port could not be opened, or the port is busy, contact your PC vendor for support. 4 Click OK to exit More Info.
Dial Up Connections Windows ME Dial-Up Verify the modem installation 1 Select Start > Settings > Control Panel. 2 Double-click Modems. If Location Information appears, enter the area code. Click OK. If a modem is not listed, contact your PC vendor for instructions on installing modem drivers. Establish dial-up networking 1 Click the Diagnostics tab. 2 Select the COM port that corresponds to your modem. 3 Click More Info. Diagnostic information appears.
Dial Up Connections Windows 2000 Dial-Up Verify modem installation 1 Select Start > Settings > Control Panel. 2 Double-click Phone And Modem Options. 3 If the Location Information box appears, enter the area code. Click OK. 4 Click the Modems tab. If a modem is not listed, contact your PC vendor for instructions on installing modem drivers. Establish dial-up networking 1 Click Properties button to view the properties dialog for that modem. 2 Click the Diagnostics tab. 3 Click Query Modem.
Dial Up Connections 4 Click the Modems tab. If a modem is not listed, contact your PC vendor for instructions on installing modem drivers. 5 Click Properties to view the properties dialog for that modem. 6 Click the Diagnostics tab. 7 Click Query Modem. A message appears, stating that the computer is communicating with the modem. Command and response data appear in the Properties dialog. Contact your PC vendor: • If an error message appears.
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Index A G activate event notification 5 Adding remote instruments 4, 5 Advanced Security 10 alarms 33 archive schedule 35 assigning port numbers 5 audio 40 Grant of license v B Bandwidth Configuration 17 C Call Monitor Setup 34 camera rate 41 camera setup 19 Configure Event Notification 6 configuring alarms 33 Connecting to an Intellex 4, 5 custom schedules 30 D data lifetime mode 27, 31, 32 deleting an instrument 7 deleting expired data 32 devices 3 Dial-Up Windows 2000 56 Display Configuration 17 di
Index T text source 39 Time Synchronization 14 Time Synchronization Log 15 U unit setup 19 Upgrade, License v user-defined camera handler 20, 22 W Warranty v Windows 2000 Dial-Up Setup 56 60 Network Client
