DG4000 SERIES The Digital Surveillance Solution User’s Manual ENGLISH
Digital Video Recorder and Multiplexer User’s Manual English Models DG4004, DG4009, DG4016 Part Number 8200-0389-9900 A0
User’s Manual Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Sensormatic Electronics.
DigiMux WARNINGS AND CAUTIONS WARNING: TO REDUCE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DO NOT INSTALL THIS PRODUCT IN HAZARDOUS AREAS WHERE HIGHLY COMBUSTIBLE OR EXPLOSIVE PRODUCTS ARE STORED OR USED. The lightning flash/arrowhead symbol, within an equilateral triangle, alerts the user to the presence of a shock hazard within the product’s enclosure.
User’s Manual Important Information Before proceeding, please read and observe all instructions and warnings contained in this manual. Retain this manual with the original bill of sale for future reference and, if necessary, warranty service. When unpacking your unit, check for missing or damaged items. If any item is missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS PRODUCT. Contact your dealer for assistance.
DigiMux END-USER LICENSE AGREEMENT READ THIS LICENSE AGREEMENT BEFORE OPENING THE DISK PACKAGE, INSTALLING THE SOFTWARE OR USING YOUR SYSTEM. THIS LICENSE AGREEMENT DEFINES YOUR RIGHTS AND OBLIGATIONS. BY BREAKING THE SEAL ON THIS PACKAGE, INSTALLING THE SOFTWARE OR USING YOUR SYSTEM, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
User’s Manual LIMITED WARRANTY Sensormatic warrants that the recording medium on which the Software is recorded, and the documentation provided with it, will be free of defects in materials and workmanship under normal use for a period of ninety (90) days from the date of delivery to the first user.
This page contains blank Security System Information cards on which you can record information about your new video surveillance system: SECURITY SYSTEM INFORMATION Keep this card in your wallet or other safe place. Dealer Name: Account Manager: Phone: E-mail: Administrator Administrator Passcode: User Passcode: . IP Address: . . ADMINISTRATOR www.AmericanDynamics.net SECURITY SYSTEM INFORMATION Keep this card in your wallet or other safe place.
Setting New Standards in Security www.AmericanDynamics.net Setting New Standards in Security www.AmericanDynamics.net Setting New Standards in Security www.AmericanDynamics.
TABLE OF CONTENTS Overview ................................................................................................................................. 1 DigiMux Advantages ....................................................................................................................1 DigiMux Features ...........................................................................................................................2 About Your Digital Video System ..........................................
User’s Manual Event List Playback ...............................................................................................................24 The Event List .................................................................................................................24 Event Recording and Playback ....................................................................................25 Pre-Alarm Availability .............................................................................................
DigiMux Circular Recording ................................................................................................................55 Data Life Time .......................................................................................................................57 Hard Disk Drive Partition Maintenance ............................................................................58 Event Manager .....................................................................................................
User’s Manual System Information ......................................................................................................................94 Revision ..................................................................................................................................95 Specific Information Regarding System Updates .....................................................96 LAN Information .................................................................................................
DigiMux Appendix G: Using ControlCenter 200/300 Keyboards ......................................................136 Basic DigiMux Control with the ControlCenter Keyboards .........................................139 How to Enter the Main Menu and Passcode ...........................................................139 How to Navigate a Menu ...........................................................................................139 Controlling Dome Cameras .................................................
User’s Manual NOTES xiv User’s Manual
OVERVIEW DIGIMUX ADVANTAGES The DigiMux™ DG4000 Digital Surveillance System includes a 4, 9, or 16 camera Digital Video Recorder (DVR), DigiClient™ remote viewing and configuration software, DigiAlert remote event/alarm notification, and one DigiRemote™ infrared (IR) remote control. DigiMux is a multifaceted product that integrates key elements into a single security CCTV solution. DigiMux triplex technology also enables you to view live and recorded video simultaneously, while recording other video.
User’s Manual A complete DigiMux system is illustrated in the following figure: Figure 1 — DigiMux System Diagram DIGIMUX FEATURES DigiMux key features include the following: • Triplex operation allows recording while viewing live and recorded video simultaneously. • NTSC and PAL selectable video format (via internal switch). • Digital signature verifies the authenticity of video. • Covert camera operation provides enhanced security.
DigiMux • Motion detection area and sensitivity are programmable for each camera, and there are two motion detection algorithms for each camera. • DigiRemote fully functional Infrared (IR) control, which includes dome control. • Remote alarm notification via DigiClient and/or DigiAlert software, pager, or E-mail. • Supports ControlCenterTM 200/300 Keyboards, which enable dome control via the joystick, and provide DigiMux menu navigation (available separately).
User’s Manual • Compatible with B&W (EIA or CCIR standard) and color (NTSC or PAL standard) video sources. • Data export to USB HDD, ThumbDrive®, CD-RW, or other external storage devices. • Ability to network via Ethernet (TCP/IP) for remote monitoring, searching, configuration, alarm notifications and DigiClient software updates. • Separate hard disk drive partitions for data and alarms (size is user definable). • Simultaneous audio recording and playback.
DigiMux About Image Quality The quality of an image depends on the compression used on the image when it is stored on your hard drive. Higher compression results in a smaller image file, but the quality of the image is not as good as an image stored with lower compression. The image quality on a DigiMux is controlled automatically when you select one of the preset recording rates. Selections include Basic, Standard, Medium, High, and Superior recording quality, from lowest quality image to the highest.
User’s Manual About Shutting Down, Powering Up, or Rebooting DigiMux Your DigiMux contains a powerful, sophisticated operating system. If you must shut down the unit for any reason, use the proper shut down and power up procedures to protect the unit. NOTE: Connect short term storage devices, such as USB ThumbDrives®, USB Hard Disk Drives, USB CD-RWs, etc., only after the DigiMux is successfully powered up. For more information, see Shutdown and Power Up on page 99.
SYSTEM INSTALLATION BEFORE YOU MAKE CONNECTIONS Before you make connections to the unit, be sure to position or mount the unit for proper operation, making sure the following conditions are met: NOTE: Connect short term storage devices, such as USB ThumbDrives, USB Hard Disk Drives, USB CD-RWs, etc., only after the DigiMux is successfully powered up.
User’s Manual other units on the network. See IP Address Setup Information on page 122 for information on how to set up your unit’s IP address. • It is possible to have multiple units, dome cameras, and keyboard devices installed on the same RS-485 bus. If this is the case, make sure that each device has its own unique address. • The ControlCenter 200/300 Keyboard requires an RJ-11 to RJ-45 adapter or connector.
DigiMux Ethernet (RJ-45 port) Ethernet port for LAN/WAN remote network connection. NOTE: The DigiMux has a default IP Address. You must change this IP Address to avoid possible conflicts with other units on your network, See IP Address Setup Information on page 122 for information on setting up the unit’s IP address. IEEE 1394 FireWire® (2) FireWire® port for extended storage, such as the American Dynamics Extended Storage Module (ESM). Up to two (2) ESMs can be connected to a single DigiMux unit.
User’s Manual Audio Line In is an audio jack for connection to an audio source device, such as an amplified microphone. The Line Out audio jack connects to an audio output device, i.e., amplified speakers. RCA connectors are used for both audio Input and Output. External I/O Connector Board Terminal block I/O connector for alarm in, alarm out, alarm switches, Day/Night switch, etc. Call Monitor (BNC) BNC connector for connection to an optional Call Monitor.
DigiMux 3. Using the RS-485 port on the ControlCenter keyboard: keyboards can be daisychained and then connected to the DigiMux unit. NOTE: Only one ControlCenter keyboard can operate with power supplied via the DigiMux RJ-11 port. The additional keyboard(s) must have their own power supplies. Each DigiMux unit is set with an RS-485 ID address that enables the remote keyboard to connect to it.
User’s Manual NOTES 12 System Installation
BASIC OPERATIONS FRONT PANEL CONTROLS The DigiMux front panel controls enable you to perform preset and programmable functions. The number of channel keys or keys on the front panel to the left of the Directional keys corresponds to the number of channels supported by your unit. The front panel also contains a USB port for connection to an external CD-RW or Hard Disk Drive for video export. The figure below shows the functions available on the front panel.
User’s Manual LED COLOR DESCRIPTION REC Green LED should be lit while the DigiMux is recording. If Circular Record is OFF, this LED should start blinking when the HDD storage is full (and the buzzer should beep if the buzzer is enabled). IR sensor dark burgundy red Sensor that is used with an IR remote control, such as DigiRemote (see Appendix E: DigiRemote on page 130). Function Keys The DigiMux function keys on the front panel for normal operation are described in the table below.
DigiMux FUNCTION KEY DESCRIPTION Playback Press to switch between live cameras and playback. See Viewing Live Cameras and Recorded Playback on page 18. Enter/ Zoom In a menu or selection interface, the Enter key makes the selection or saves settings. In full screen view mode (e.g., a specific camera is selected), it functions as a Zoom key. Direction keys In Zoom mode or OSD (display), these keys function as Direction keys.
User’s Manual VIEWING LIVE AND PLAYBACK VIDEO IMAGES Main Monitor View Formats The Main monitor displays designated cameras or video playback in a versatile multiwindow view format. The available view formats are illustrated below. Press any Camera key to view a camera channel in full view. To switch between available view formats, press Mode.
DigiMux Playback in PIP mode allows you to view live and recorded video. The small view display area contains live video, and the large view display area contains the requested recorded video. For more information on playback operations, see Playback Operations on page 22. Assigning Cameras to Windows You can assign a camera to each of the windows, or cameos, in the Main Monitor display.
User’s Manual Automatic Sequencing Mode Automatic sequencing allows you to use any view format and sequence all camera input views. After you select a view format, press Seq to toggle the automatic sequencing mode. The main monitor updates the screen every few seconds with the next series of camera views.
DigiMux Digital Zoom (2x) Any camera in full screen view can be zoomed to 2x. To zoom the camera and then return to full screen view, follow these steps: 1. Press Camera (1 - 16) to select a specific camera in full screen view. 2. Press Zoom to enter Zoom mode. 3. To move (pan/tilt) the zoomed area around the original image, use the Direction keys. 4. Press Zoom a second time, or press ESC to return the view to the original size and leave Zoom mode.
User’s Manual RECORD AND PLAYBACK OPERATION This section covers basic operation of the Record/Playback features. For full instructions on Record/Playback setup, see Record on page 48. Recording The recording parameters that are configured for your system affect record quality and duration. Record duration is dependent on image quality, recording speed, custom settings (such as record schedule and alarm event modes), and the size of the Event Record Partition (see Record on page 48).
DigiMux Quick Record Setting Changes You can quickly change the recording settings on your unit using the Record menu. There are three recording schedules: Night, Day, and Weekend. The following example describes how you can change Night schedule settings. To quickly change record settings, follow these steps: 1. Press Menu to access the Main Menu and enter the Administrator passcode.
User’s Manual 4. Choose Night to access the current record schedule and quality for Night-time hours. Night 1 Start Time 18:00 2 Stop Time 06:00 3 Normal Rec IPS 4 Normal Rec Quality 5 Event Rec IPS 6 Event Rec Quality 7 Event Active 8 Event Record Mode 30 Standard 30 Standard Both Unchanged 5. Make changes or make sure settings are appropriate for Night recording. 6. Press Esc to return to the Record menu and make appropriate changes to other record parameters. 7.
DigiMux Playback Controls The Playback key allows you to switch between live and playback modes. To control video playback, use these function keys: • Go To or Search (Up) • Event List (Down) • Reverse Playback (Left) • Forward Playback (Right). You can increase the speed of reverse or forward playback by 1x, 2x, 4x, 8x, 16x, or 32x. Press Right or Left repeatedly in Playback mode to increase the speed in the desired direction.
User’s Manual Event List Playback You can play back video that is specific to an alarm event. Alarm events are listed in an Event List that holds up to 2000 events. The Event List can display only the first 256 pages of events. As some events are deleted, others are displayed. Events in the alarm partition are displayed first on the list, so if the Event List has more than 2000 events, all events displayed on the list are from event partition.
DigiMux Normal Partition Event Partition All Video Is Recorded Events and Pre-Alarm Copied 10:00:00 A. M. 10:00:00 A. M. 10:20:00 A. M. 10:08:00 Event 1 10:22:00 Event 2 Event 1 No Pre-Alarm 10:10:00 A. M. Event 2 Pre-Alarm Enabled 10:30:00 A. M. 10:35:00 Event 3 Pre-Alarm Video Event 3 10:40:00 A. M. 10:50:00 A. M. Event 1 Start Event 1 Stop Event 2 Start Event 2 Stop Pre-Alarm Start Event 3 Start Event 3 Stop 10:50:00 A. M.
User’s Manual Pre-alarm video will not be available in the following circumstances: • Right after DigiMux is powered up • Record is set in linear mode and the normal partition is full • Normal record is OFF and the DigiMux is setup for alarm record only • Event partition is full or set to 0% The Event List Display The list displays each event by Date, Time, Type of Event, and Camera Channel.
DigiMux 3. Use Up/Down to scroll through the Event List. 4. If necessary, use Right/Left to navigate to the next or previous page of events, respectively. 5. When you are sure you want to remove the selected event, press Set to delete the selected event. 6. Press Playback to return to live video. Deleting a Page from the Event List You can delete a page of event data from the Event List. To delete a page from the Event List, follow these steps: 1. Press Playback. 2. Press Down for an Event List search.
User’s Manual DOME CONTROL DigiMux allows you to control a dome camera using the front panel. While in Live and Full Screen display mode (see Figure 3 on page 13), press the Camera key to display the desired dome camera in full view. To enter Dome Control mode (Figure 7, below), press the Set key. The dome operation parameters are then displayed in the Dome Control Menu on the screen. If no key is pressed for 5 seconds, the menu disappears.
DigiMux FUNCTION KEY KEY ICON DESCRIPTION Use to set up dome control preset positions. DigiMux allows you to set up to 7 preset positions with the American Dynamics Optima domes. Up to 96 preset positions can be set with American Dynamics Ultra Dome VII domes. Set Preset NOTE: The number of presets available depends on the dome manufacturer. For information on how to set a preset, see Setting Presets on page 30.
User’s Manual FUNCTION KEY KEY ICON DESCRIPTION Use the Focus Near (Pause)/Focus Far (Seq) keys to focus the dome camera near or far. Focus Near / Focus Far Focus Near Focus Far Use the Zoom In (Mode)/ Zoom Out (Playback) keys to zoom the dome camera in or out, viewing less or more of an area, respectively. Zoom In / Zoom Out Zoom In Zoom Out Setting Presets To set a preset in Dome Control, follow these steps for the affected camera: 1.
DigiMux Calling Presets To call a preset in Dome Control, follow these steps for the affected camera: 1. To enter Dome Control, access Full Screen by pressing a Camera key, then press Set. 2. Press 1 to select the Go Preset function. The Go Preset menu is displayed. 3. Select the desired preset number from the menu using the Direction keys (Up/Down). 4. Press Enter.
User’s Manual DOME CONTROL SIGNALS INSTALLATION DigiMux controls the domes via RS-422/RS-485 communication protocol. The RS-485 parameters in DigiMux must be set to the same parameters as the protocol for RS-422 setup of the dome. The default DigiMux settings are 4800, 8, 1, None (4800 Baud, 8 Data Bits, 1 Stop Bit, No Parity). (See RS-485 Port Settings on page 82). Domes are connected to the DigiMux via the External I/O Connector board.
DigiMux BASIC ALARM FEATURES The DigiMux is equipped with alarm processing to handle alarm inputs and outputs. You can program DigiMux to react to alarm events that are activated by wired alarms, video loss alarms, or motion detection alarms. The alarm function also increases the level of recording detail of cameras that capture images of an event that triggers an alarm (see Increased Recording Detail on Alarmed Channel on page 35 for more information).
User’s Manual 3. The corresponding window on the Main Monitor displays an Event Icon to inform you of the alarm. 4. The alarm video is recorded to the Events Partition. 5. The Main monitor switches to the alarmed camera channel if Event Full Screen is enabled, and returns to its previous state when the alarm ends. NOTE:Except in playback mode, Event Full Screen has the first priority over other operations. If enabled, DigiMux will exit zoom, dome control mode, etc.
DigiMux Increased Recording Detail on Alarmed Channel More fields from the alarmed camera or cameras are recorded during an Alarm In or Motion Detection condition than for “quiet” cameras, which are not the subject of an alarm. The net result is a higher refresh rate and a smoother picture that is closer to real time for the alarmed camera.
User’s Manual NOTES 36 Basic Operations
ADVANCED OPERATIONS DigiMux advanced functions can be set up according to the nature of the application using the hierarchical menus and the on-screen display (OSD). This chapter discusses the configuration options in the Main Menu. System information, Administration, and Export are discussed in System Information and Administration on page 77. MAIN MENU The Main Menu contains a list of items that are used to configure the DigiMux. To enter the Main Menu, press Menu and enter your passcode.
User’s Manual FUNCTION KEYS IN OSD MENUS Function key behavior is generally the same throughout all DigiMux menus with some exceptions. This section discusses how to use the function keys in the on-screen display (OSD) menus. General Function Key Patterns in Menus The following function key usage pattern is found in most DigiMux menus: • Press Up/Down to access items in the menu that are not grayed out. • Press Enter to enter a submenu. • Press Left/Right to change a value, e.g. OFF to ON, or 1 to 3.
DigiMux • When the cursor is above the desired character, press Enter to select it. The character or option appears in the title bar. • Press ESC to exit the menu and accept the character string. • To erase or remove characters from the string, use the space character at the bottom of the virtual keyboard. Exiting a Menu To exit the Main Menu, or to exit any menu and return to the previous menu, press ESC.
User’s Manual MENU ITEM DESCRIPTION Date Display Mode Sets the date/time display type for the OSD (on-screen display). You can select Y/M/D, M/D/Y or D/M/Y, where Y = Year in four digits (YYYY), M = Month in two digits (MM), and D = Day in two digits (DD). The default setting is M/D/Y in NTSC format, or D/M/Y in PAL format. Use the RIGHT/LEFT keys to change the setting. Date/Time Display Sets the date/time OSD (on-screen display) to 1 or 2 rows. The default is 2 rows.
DigiMux When you use Set Date/Time, you reset the date and time used by the unit to record video, but it does not change the date and time of previously recorded data that is stored in the video database. To use this command effectively, follow these steps: 1. Export the important data that you want to save from the video database to an external drive using Export (see Export on page 92). 2. Return to the Date/Time menu, select Set Date/Time, and press Enter. 3.
User’s Manual The following table describes the items found on the Monitor menu: MONITOR MENU ITEM DESCRIPTION Brightness Adjusts the brightness/darkness on monitors attached to the unit. The range of brightness values is 0 to 63. The default setting is 35. Saturation Adjusts the color saturation on color monitors. This value is ignored on monochrome monitors. The range of saturation values is 0 to 36. The default setting is 25.
DigiMux MONITOR MENU ITEM DESCRIPTION Screen Center Adjust Sets the center point of the Main Monitor display area. 5. Select Screen Center Adjust from the Monitor menu and press Enter. 6. Position the screen center position using the Direction keys. 7. Press Esc to exit when finished. Show Color Bar Displays a color bar pattern. The color bar helps you to adjust the monitor hue, saturation, text color, and display options. Press any key to return to the menu from a color bar display.
User’s Manual MENU ITEM DESCRIPTION Show Camera Title Toggles the camera title display ON/OFF. The default is ON, which displays the camera titles with the video from each camera. Camera Title Pos Determines the position of the camera title in the camera’s display. The display position is Top-Left (T-L), Top-Right (T-R), Bottom-Left (B-L), or Bottom-Right (B-R). The default setting is Top-Left (T-L). Configuration Table NOTE: The Administrator’s passcode is required to use the Configuration Table.
DigiMux 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Night: Alm In Y Y Y Y Y Y Y Y Y Night: Alm In Y Y Y Y Y Y Y Night: Motion 2 2 2 2 2 2 2 2 2 Night: Motion 2 2 2 2 2 2 2 Wkd: Alm In Y Y Y Y Y Y Y Y Y Wkd: Alm In Y Y Y Y Y Y Y Wkd: Motion 2 2 2 2 2 2 2 2 2 Wkd: Motion 2 2 2 2 2 2 2 Alarm Out G G G G G G G G G Alarm Out G G G G G G G The following table describes the parameters found in the Configuration Table: PA
User’s Manual PARAMETER DESCRIPTION Day: Motion Used to enable or disable motion detection for each camera during the Day schedule (N = none, 1 = Condition 1, 2 = Condition 2, 1 = default). The Condition corresponds to the Condition settings for motion detection (See Motion Detection on page 68). Night: Alm In Used to enable or disable each Alarm In pin during the Night schedule (Y= enabled, N = disabled, Y = default).
DigiMux Camera Title By default, cameras are named 01 through 16. The Camera Title menu allows you to enter a custom title for each camera. This title is displayed in screens after changes from this menu are entered. In the Camera Set Up Menu, move the cursor to Camera Title and press Enter.
User’s Manual RECORD The Record menu allows you to set up recording quality, recording schedules, and other recording parameters. Correct recording setup is essential for the proper operation of the DigiMux. NOTE: Administrator’s passcode is required to use Record. In the Main Menu, move the cursor to Record and press Enter.
DigiMux MENU ITEM DESCRIPTION Pre-Alarm Recording Sets the amount of pre-alarm recording video. The value is the number of minutes of video that occur before an alarm. This video is saved with the alarm event video in the Events Record Partition. You can select 0, 5, 10, 15, 30, or 45 seconds, or 1, 2, 3, 4, or 5 minutes of pre-alarm video. The default setting is 0 Sec, and the maximum is 5 minutes of pre-alarm recording.
User’s Manual Preset Configuration The Preset Configuration menu items allow you to select a preset recording quality level that is based on DigiMux record quality and frame rate. If you select Best Quality, Standard, or Extended Record, the preset conditions override any other quality and rate settings. To select a preset condition, use Left/Right Direction keys. Select Off to enable other quality and rate settings in a custom recording schedule.
DigiMux Recording Quality The DigiMux scheduling items on the Record menu, Night, Day, and Weekend, allow you to select recording quality for normal and event recording. These menu items are accessible when you select OFF for Preset Configuration. Recording quality is associated with the compression of the image as it is stored on your drive. See About Image Quality on page 5 for an introduction to recording quality concepts.
User’s Manual Night, Day, and Weekend Schedules You can schedule recording times for night, day, and weekend using the items on the Night, Day, and Weekend menus, respectively. Select Night, Day, or Weekend from the Record menu.
DigiMux PARAMETER DESCRIPTION Stop Time Determines the end of recording for Day, Night, or Weekend schedule sequences. Time is indicated in 15 minute increments. The Weekend schedule indicates the time and day on which the weekend ends, i.e., MON 06:00. This value specifically indicates where the regular Day and Night scheduling begins, and Weekend recording ends. Normal Rec IPS Sets the normal recording rate in IPS (pictures per second). You can select a value, or select OFF.
User’s Manual Normal and Event Record Rate (IPS) When an alarm occurs, DigiMux records all video based on the Event Record IPS setup. After the alarm duration expires, or the alarm is no longer in effect, the record speed returns to Normal Record IPS. Normally, you would set Event Record IPS to a value equal or greater than Normal Record IPS. Depending on your application, you can reduce record speed (or turn it off completely) during the alarm period.
DigiMux Normal Operation 1 2 3 4 1 2 3 4 Sequence of images recorded Motion Detection Alarm on Channel 2, Interleaved Alarm Video ALARM 1 2 ALARM 3 2 ALARM 4 2 ALARM 1 2 Sequence of images recorded Motion Detection Alarm on Channel 2, Exclusive Alarm Video ALARM 1 2 2 ALARM 2 2 2 3 4 Sequence of images recorded Figure 10 — Event Record Modes, Camera 2, Four-Camera Installation During normal recording, Camera 2 is recorded in sequence.
User’s Manual From the Record menu, move the cursor to Circular Recording and press Enter. The following menu is displayed: Circular Recording 1 Circular ON 2 Event Partition Full Alarm ON 3 Normal Partition Full Alarm ON Items on the Circular Recording menu are described in the following table: ITEM DESCRIPTION Circular Enables circular recording. When set to ON, circular recording is enabled. When set to OFF, recording stops when the hard disk drive is full. The default setting is ON.
DigiMux Data Life Time Data Life Time deletes selected data from the video database. This selected data cannot be viewed (either locally or remotely) after a specific number of days. For example, all video stored on the DigiMux cannot be viewed after 41 days and 6 hours. NOTE: Administrator’s passcode is required to use Data Life Time. Data life time should be set during installation to avoid unnecessary deletion of recorded data. From the Record menu, move the cursor to Data Life Time and press Enter.
User’s Manual Hard Disk Drive Partition Maintenance The Hard Disk Drive (HDD) contains a video database into which all video is recorded. Partitioning the HDD into normal and event partitions, or changing the size of the event partition, can affect your video database. NOTE: Purging of all recorded video is highly recommended every time the HDD partition is changed in order to avoid record database corruption. Remember to export any important data before you change the size of the event partition.
DigiMux Items on the Event Manager menu are described in the following table: MENU ITEM DESCRIPTION Day/Night Switch Determines DigiMux alarm processor behavior in response to an external Day/Night switch. See Day/Night Switch on page 60 for more information. Event Response Determines DigiMux behavior in response to an alarm event. See Event Response on page 61 for more information. Motion Detection Enables you to set motion detection alarm parameters for each camera on a DigiMux.
User’s Manual Day/Night Switch The Day/Night Switch item determines the behavior of the DigiMux alarm processor in response to an external NO (normally open) Day/Night switch. In the Alarm Set Up Menu, move the cursor to Day/Night Switch and press Enter.
DigiMux Event Response The Event Response menu allows you to set up how the DigiMux responds to the triggered alarm. In the Event Manager menu, move the cursor to Event Response and press Enter.
User’s Manual MENU ITEM DESCRIPTION Remote Notification Sets up and enables remote alarm notification via DigiAlert on a PC, E-mail, Pager, or Dialup modem. For more details, see Remote Notification on page 63. Event Icon Enables (ON) or disables (OFF) the display of the Event Icon on the Main Monitor when an alarm event occurs. The default setting is ON. Response Duration Determines the duration, or length, of the buzzer and Alarm Out relay function after an alarm is triggered.
DigiMux Example of Response Duration Example 1: An alarm input occurs for a particular channel as shown below. An alarm will be triggered at the rising edge of signal A (the DigiMux stays in alarm status until the signal ends and the response time expires). When the alarm ends (falling edge of signal A), the response duration countdown (2 sec. in this example) begins. A new alarm signal at point B will trigger a new alarm since the response duration from signal A is over.
User’s Manual The items in the Remote Notification menu are described in the following table: MENU ITEM DESCRIPTION DigiAlert (Net) Enables (ON) or disables (OFF) DigiAlert notification of an alarm event over a Local Area Network. When an alarm event is triggered and DigiAlert (Net) is ON, information concerning the alarm event is dispatched to a specific IP address. The PC at that IP address must have the DigiAlert application installed in order to receive the alarm notification.
DigiMux MENU ITEM DESCRIPTION Enables (ON) or disables (OFF) DigiAlert notification of an alarm event over a dial-up modem. When an alarm event is triggered and DigiAlert (Dial) is ON, information concerning the alarm event is dispatched to a specific IP address. The PC at that IP address must have the DigiAlert application installed in order to receive the alarm notification. The default setting is ON.
User’s Manual The items in the Set up menu are described in the following table: MENU ITEM DESCRIPTION DigiAlert IP Allows you to enter the IP Address of the PC on which the DigiAlert software is installed. Press Enter to select this menu item. Press Left/Right to change values, and Up/Down to move to the next value. Enter returns to the Set Up menu items. See Determining Your PCs IP Address, below.
DigiMux E-Mail Notification The e-mail message provides the name and IP address information of the DigiMux unit on which an alarm occurred. The nature of the alarm, the associated camera, and time and date are included in the body of the e-mail message. Currently, there is no option to select the time zone in which the unit is located. The DigiMux specifies the time at which the e-mail was sent based on Greenwich Mean Time (GMT).
User’s Manual Dial-Out Phone No (Number) The Dial-Out Phone No (Number) option enables you to enter the phone number that the unit dials via an external modem for event/alarm notification. From the Set up menu, select Dial-Out Phone No and press Enter. The following menu is displayed: Dial-Out Phone No 0123456 0 1 2 3 4 5 6 7 8 9 p Prev Next Enter the phone number by pressing the corresponding Camera keys. If the unit is dialing a modem that does not require any pause, enter the number only.
DigiMux The items in the Motion Detection menu are described in the following table: MENU ITEM DESCRIPTION Motion Detection Use to enable or disable the motion detection function of the DigiMux. By default, the value is OFF. Configuration Table Use to indicate the mode in which motion detection is enabled for Day and Night schedules.
User’s Manual Condition Settings 4. Select Condition 1 from the Motion Detection menu (or Condition 2, if you are defining that condition) for the camera and press Enter. The Condition selection dialog is displayed. It is the same for Condition 1 or 2. Condition 1 is shown below: Condition 1 1 01 10 10 2 02 11 11 3 03 12 12 4 04 13 13 5 05 14 14 6 06 15 15 7 07 16 16 8 08 9 09 Detection Area Setup 5. Select a camera from the list and press Enter.
DigiMux Determining Sensitivity The Sensitivity Threshold area is displayed. This area allows you to set the sensitivity level for each camera by defining a threshold, or trigger level for the alarm. The Sensitivity Threshold is displayed in the following figure: Motion Detection 1 Vol Camera 01 Threshold : 020 Detected Vol : 018 The values in this screen indicate the sensitivity of the motion alarm for this camera. These values are: Threshold The alarm trigger level, or threshold.
User’s Manual SAVING AND LOADING A CONFIGURATION The Save/Load Configuration menu is used to save current settings. It is also used to restore the DigiMux to the default configuration set by the Administrator, or to the factory settings. Configuration settings can also be saved to and loaded from an external drive. Saved configuration settings can be used across multiple DigiMux units. NOTE: Take care in loading configurations on multiple units.
DigiMux MENU ITEM DESCRIPTION Load Factory Passcode Reloads the factory passcode in the event that the administrator cannot remember or locate the passcode. Select Yes to load the factory passcode, or No to cancel. The factory passcode is 1234 for Administrator and 4321 for User. Import Config Loads a unit configuration that was saved to an external drive, such as a USB ThumbDrive. For more information, see Loading a Unit Configuration (Import Configuration) on page 74.
User’s Manual Items in this menu are described in the following table. MENU ITEM DESCRIPTION Copy Destination Lists available destinations to which the configuration can be exported. Press Left/Right to select a destination. Export Config Name Enables you to enter a name for the configuration file. Use the virtual keypad to enter the configuration file name. Up to eight (8) characters, with no spaces, can be used to form the file name, which has an extension of .dmc. The default file name is digimux.
DigiMux Items in this menu are described in the following table. MENU ITEM DESCRIPTION Copy Source Lists available sources from which the configuration can be imported. Press Left/Right to select a destination. Import Config Name Enables you to enter a name for the configuration file. Use the virtual keypad to enter the configuration file name. Up to eight (8) characters can be used to form the file name, which has an extension of .dmc. The default file name is digimux.dmc.
User’s Manual NOTES 76 Advanced Operations
SYSTEM INFORMATION AND ADMINISTRATION This chapter contains information about how to obtain system information and how to administer the DigiMux unit. With this information, you can obtain information about the software on the unit and load and save defaults. An administrator can change passcodes, configure covert playback and dome protocol, and export data to an external device. NOTE: Options in the Administrator Setup and Export menus require the Administrator’s passcode.
User’s Manual Items in this menu are described in the following table: MENU ITEM Change Passcode DESCRIPTION Allows you to change the User or Admin passcode to any 4digit number accessible via the front panel. Use the Camera keys to input the new passcode, and then press Esc. The new passcode is saved in non-volatile memory. A passcode is a combination of single digits in the range of 1 to 10, inclusive (10 = 0 on DigiClient).
DigiMux MENU ITEM DESCRIPTION Dial In/Out Allows you to set up Dial-In and Dial-Out properties for an external modem used with the DigiMux unit. Modem use can be password protected. See Dial In/Out on page 84. Database Setup Allows you to add or remove hard disk drives to or from the video database, and to format all the hard disk drives. See Database Setup on page 87. Export Digital Signature Key Allows you to export the digital signature of the unit to an external device.
User’s Manual Items in the LAN Setup menu are described in the following table: MENU ITEM DHCP DESCRIPTION (Dynamic Host Configuration Protocol) Enables dynamic IP addresses for this unit on the network. The unit obtains the IP address from the DHCP server during the boot up process. The default setting is OFF. NOTE: If you choose DHCP ON, you must reboot the DigiMux for the dynamic addressing to take effect. For information on rebooting, see Shutdown and Power Up, or Reboot on page 99.
DigiMux RS-485 Setup The RS-485 Setup menu allows the Administrator to set up the RS-485 unit address and communications port. This port enables you to daisy-chain DigiMux units and attach a remote keyboard to your system. The American Dynamics MegaPower LT can also be connected with DigiMux units through the RS-485 communications port. See the MegaPower LT Installation and Operation Handbook for more details. From the Administrator Setup menu, select RS-485 Setup and press Enter.
User’s Manual RS-485 Port Settings The RS-485 Port Setting menu allows the Administrator to set up the parameters of the RS-485 communications port. From the RS-485 Setup menu, select RS-485 Port Settings and press Enter. The following menu is displayed: RS-485 Port Settings 1 Baud Rate 4800 2 Bits 8 3 Stop 1 4 Parity None Items in the RS-485 Port Settings menu are described in the following table: MENU ITEM Baud Rate DESCRIPTION Allows you to specify the baud rate for the RS-485 port.
DigiMux From the Administrator Setup menu, select Dome Protocol and press Enter. The following menu is displayed: Dome Protocol 1 01 10 10 2 02 11 11 3 03 12 12 4 04 13 13 5 05 14 14 6 06 15 15 7 07 16 16 8 08 9 09 This menu contains the names of all cameras connected to the DigiMux unit. To configure dome protocol for a specific camera, select the camera name and press Enter.
User’s Manual DIAL IN/OUT The Dial In/Out option enables you to establish dial-up modem communication to and from a DigiMux unit for remote notification and DigiClient use. Dial In/Out also allows you to establish passwords for the dial-in and dial-out connections. You can connect one modem to a DigiMux unit. NOTE: The information in this manual discusses the DigiMux setup for modem connection only. You will need to set up a connection from your PC.
DigiMux MENU ITEM DESCRIPTION Change Dial-Out User Password Enables you to enter your PC log in password, which is used while dialing out to your remote PC. Modem Allows you to enable a connected modem and to enter parameters that DigiMux requires for dialing out via the specified modem. See Items in the Dial-In IP menu are described in the following table: on page 85. Dial-In IP Modem communication with DigiMux takes place via the Point to Point (PPP) protocol.
User’s Manual If you want to assign a static IP address to your PC for this modem connection with the DigiMux, you must inform the DigiMux unit of your PC’s assigned IP address. I n this case, do not allow the DigiMux to perform an automatic assignment. For more information on forming a network connection with a remote PC, see your Windows Operating System online documentation. Modem The Modem menu allows you to add your modem to the DigiMux system configuration.
DigiMux MENU ITEM DESCRIPTION Max Dial-Out Retry Indicates the number of times DigiMux dials-out via the modem if the first attempt to connect is unsuccessful. DigiMux retries the number until a connection is made or the specified value is reached. The default setting is 03. Retry Delay Indicates the amount of time between dial-out retries. The delay can be set in the range of 01 sec to 10 sec. The default setting is 05 sec, which specifies that DigiMux waits 5 seconds between each retry.
User’s Manual Items in the Database Setup menu are described in the following table: MENU ITEM DESCRIPTION Add HDD into Database Allows you to add hard disk drives into the video database for storage. See Adding a Hard Disk Drive to your System Database on page 88 Remove HDD from Database Allows you to remove hard disk drives from the video database. Format HDD Allows you to format the hard disk(s). Formatting removes all saved data. See Format HDD on page 90.
DigiMux After the drive is selected, press Up/Down to select Begin, then press Right/Left to select YES and confirm the action. Press the Enter key to add the drive(s). Removing a Hard Disk Drive from your System Database You can remove hard disk drives from the DigiMux video database, if needed. Information stored on the drive remains on the drive, but is no longer included in the unit’s database.
User’s Manual Format HDD The Format HDD menu allows the Administrator to permanently remove data from the available hard drives. From the Administrator Setup menu, select Format HDD and press Enter. The following screen is displayed: Format HDD Maxtor 4R080L0 (INT) Begin Format NO NO 1/1 Press Up/Down to move the cursor through the list of hard disk drives until the desired drive is highlighted. Press Right/Left to specify the drive(s). YES indicates the desired drive, NO does not.
DigiMux EXPORT DIGITAL SIGNATURE KEY The Export Digital Signature Key option enables you to export the unit's unique signature key to an external device. This key helps to authenticate a video file exported from the unit. Select Yes to enable Digital Signature exports, or No to disable them. If you select YES, the unit searches for your external device.
User’s Manual EXPORT The Export menu enables the Administrator to export recorded video to either a USB hard drive or a CD-RW drive. NOTE: Administrator’s passcode is required to use Export. From the Main Menu, select Export and press Enter.
DigiMux MENU ITEM DESCRIPTION Erase CD-RW Removes information found on a CD-RW prior to exporting new information to the drive. If no CD-RW is present, this item is unavailable. Begin Export Starts the export process. When export begins, the following confirmation page is displayed: Confirm Page Export Without Signature Export With Signature You can export the video clip with or without a digital signature file (.sig).
User’s Manual A sample of the files and folders is shown in the following diagram: Video File Date Folder Signature File Time Folder Number Folder Readme File Figure 11 — File Structure of DigiMux Exported Video to CD-RW In the diagram, the video files from channels 2, 3, and 4 were exported on November 5, 2003, at 2:09:50 p.m. to the number 4 folder. They were exported with video signatures. The readme.txt file contains more detailed information regarding the export.
DigiMux MENU ITEM DESCRIPTION LAN Information Displays information about your LAN setup. See LAN Information on page 97 for details. Database Information Displays information about your hard disk drive(s) and available drive capacity. See Database Information on page 98 for details. Non-database Storage Device Displays a list of connected external devices that are used for exporting recorded data, e.g., USB HDD or USB CD-RW. If there is no external device, Not Available is displayed.
User’s Manual MENU ITEM DESCRIPTION DigiAlert Version Identifies the version of the DigiAlert software installed on this unit. Config Modified Provides the date and time when the unit’s configuration was last modified and saved. The format for the date and time is MM/DD/YYYY HH:MM:SS (Month/Day/Year Hours:Minutes:Seconds). Upgrade Software Updates the DigiMux software. You can connect an external device that contains the new software to the DigiMux to update the software.
DigiMux LAN Information The LAN Information menu displays your local area network setup parameters, or LAN parameters. This information is read-only. Administrators can configure the LAN using the Administrator LAN Setup (see LAN Setup on page 79). NOTE: Administrator’s Passcode is required to perform LAN setup. From the Main Menu, select LAN Information and press Enter.
User’s Manual Database Information The Database Information screen displays the number of hard drives in your unit and the capacity of each drive. Select Database Information from the System Information menu and press Enter. The following screen is displayed Database Information Maxtor 4R080L0 [INT] 1/1 Hard disk drive capacity in DigiMux units can be 80 GB, 160 GB, or 320 GB. The 320 GB capacity can be contained on two-160 GB drives.
MAINTENANCE PREVENTIVE TIPS • This unit is designed for indoor use. Do not use it near water or steam, or in other extremely humid conditions, or near a source of oil vapor. • Take care not to drop the unit or subject the unit to major shocks or jolts. • Keep a suitable distance around system components to allow for proper air convection. • Always power down the system prior to connecting and disconnecting accessories, with the exception of USB devices.
User’s Manual Emergency Power Off, or Shutdown If you must shut down the unit or disconnect the unit from its power source for any reason, follow the appropriate shut down procedure: • Press 4 + ESC simultaneously for 3 seconds to shut down the DigiMux. CAUTION: This reset procedure is not normally needed and could cause damage to the software on the hard disk drives, or cause unpredictable behavior. It is only for emergency use.
DigiMux 8. If only one device is displayed, press ENTER to begin the software update. If multiple devices are displayed, use the Direction keys to select the device that contains the DigiMux Software Update files. Press ENTER to confirm the selection and begin the software update. 9. Leave the external USB device attached as DigiMux shuts down. 10. Wait at least thirty seconds. A color bar is displayed for a few seconds before monitor output is turned off. 11.
User’s Manual NOTES 102 Maintenance
GLOSSARY A Active Window The DigiMux display pane that displays a real-time camera view. The user-selected Active Window displays images at 90 ips. For more information on Active Window, see Select Active Window on page 17. Alarm Contact A sensor which, when activated, signals a change from normal system operation. Alarm contacts are associated with cameras. Alarm Event A recorded action that triggers a programmed response, such as a buzzer and/or a change in recording rate.
User’s Manual BNC Bayonet Neil-Concelman, or British Naval Connector. This connector type is used mainly for coaxial cable. A BNC is easy to install and reliable, allowing little or no video loss. Brightness The overall DC voltage level of the video signal, which is adjustable. This controls the amount of light that is perceived. Cameo One of the view blocks in a multi-view screen. For example in a 4 x 4 multi-view screen, 16 cameos are displayed. CFG Abbreviation for Configuration.
DigiMux Digital A discontinuous signal that has discrete states. Most digital signals are composed of binary information, i.e., 1 or 0, that allows processing by microprocessor-based equipment. DNS Domain Name System. This system enables you to use a familiar string of characters as a host name to refer to an IP (Internet protocol) address. Dome Protocol A set of formal rules describing how data is transmitted to and from dome cameras on a network.
User’s Manual Focal Length (FL). The distance from the center of the lens of a camera to the focal point, or sensor. The longer the focal length, the narrower the angle of view. Focus To adjust the clarity of a scene or an object, as seen through the camera. Gain Control Adjustment of intensity (brightness) level of the video. Gateway A node, or processing location, that serves as an entrance to a network.
DigiMux IPS (Images per Second) A measure of the recording rate in number of images per second (often referred to as PPS, or Pictures per Second). LAN Local Area Network, or a computer network that spans a somewhat small area. A LAN usually connects workstations and PCs. Most LANs are Ethernet-based. LED Light Emitting Diode. Ordinary diodes that glow red, green, or amber when energized. Linear Recording Video recording from the beginning to the end of the recording media, without re-recording.
User’s Manual NTSC National Television System Committee. This committee formulates standards for the American color television system. NTSC has 525 horizontal scan lines, made up of two interlaced fields of 262.5 lines, scanned 60 times per second. Output Anything that is sent out from a computer, alarm, or other device. Output can also refer to the act of emitting something. For example, monitors output images, and amplified speakers output sounds. PAL Phase Alternating Line System.
DigiMux Preset Pre-positioning of the pan, tilt, zoom, and/or focus features in a certain sequence for a camera. This sequence of actions is activated by a DigiMux operator. Protocol A set of rules governing the flow of information in a system. PPP (Point to Point) Point to Point Protocol. A network protocol that ensures information transferred from one location safely arrives at a remote location. PPS Pictures Per Second.
User’s Manual U USB (Universal Serial Bus) USB is an external bus standard that can support up to 127 peripheral devices in a daisy chain configuration. USB supports plug-and-play, or hotplugging, so you can add a new device without turning off the computer or adding an adapter card. VGA (Video Graphics Array) A measure of the resolution of a video signal output by a personal computer or monitor. VGA consists of 640 vertical lines and 480 horizontal lines.
APPENDICES APPENDIX A: ACCOUNT ACCESS AND PRIORITIES Administrator and User accounts have different levels of access to DigiMux commands and operations. Administrator accounts have access to all viewing and configuration commands, while User accounts are not able to utilize configuration commands.
User’s Manual COMMAND OR OPERATION ACCESS USE Monitor (continued) Call Monitor Dwell Yes Yes Show Color Bar Yes Yes Yes Limited Configuration Table No No Camera Title Yes Yes Show Camera Title Yes Yes Camera Title Pos. Yes Yes Record No No Event Manager No No Save/Load Default No No Save Administrator Settings No No Load Administrator Settings No No Load Factory Setting No No Load Factory Password No No Admin. Setup No No Export No No System Info.
DigiMux Administrators who are accessing the On-Screen Display menu on the DigiMux have priority over Administrators who are accessing the unit remotely via DigiClient for changing and saving configuration settings. Users accessing the OSD menu can perform more functions than remote Users using DigiClient.
User’s Manual Account Name User 114 OSD or DigiClient Login Priority DigiClient 4 Limitations The DigiClient User has the ability to view live, recorded, and alarm video, and download video from the DigiMux unit remotely.
DigiMux APPENDIX B: CONNECTOR PIN ASSIGNMENTS WARNING: DO NOT PLUG PHONE LINES INTO THE RJ-11 PORTS. THE RJ-11 PORT IS NOT FOR TELEPHONE USE. RS-485 (RJ-11, 6P6C) Pin No. Signal 1 +12V 2 D+ 3 4 5 D- 6 GND NOTE: +12V output can be removed by removing the internal jumper.
User’s Manual 6 5 4 3 2 1 Figure 13 — RJ-11 Connector 116 Appendices
DigiMux External I/O Connector Pins (44-Pin DSUB) The following table describes these pins: Pin No Definition Pin No Definition Pin No Definition 1 GND 16 Alarm In #16 31 Alarm In #8 2 GND 17 Alarm In #15 32 Alarm In #7 3 GND 18 Alarm In #14 33 Alarm In #6 4 GND 19 Alarm In #13 34 Alarm In #5 5 Alarm Reset 20 Alarm In #12 35 Alarm In #4 6 Day/Night Switch 21 Alarm In #11 36 Alarm In #3 7 Alarm Set 22 Alarm In #10 37 Alarm In #2 8 No Connection 23 Alarm In
User’s Manual APPENDIX C: TECHNICAL SPECIFICATIONS All specifications are subject to change without notice. Item Video Level Display Record Connectors Description Camera Inputs BNC 1.0Vp-p, 75 Ω terminated Camera Looping BNC 1.0 Vp-p, 75 ohms Main Monitor Output Composite: 1.0Vp-p, 75 Ω loaded S-VHS -Y: 1.0Vp-p, 75 Ω loaded -C: 0.286Vp-p, 75 Ω loaded Call Monitor Output 1.
DigiMux Item Connectors Storage Power Supply Dimensions Description Audio Out RCA Connector Alarm I/O 44 pin DSUB RS-485 RJ-11 (6P6C) Ethernet RJ-45 (8P8C) Primary Internal Storage EIDE Hard disk drive Secondary Internal Storage EIDE Hard disk drive External Storage IEEE-1394 (FireWire®) Export USB (front and back) Input Voltage: 19V DC ±10%, 3.4 A. Power Consumption 65 W Safety Approval CE, FCC, UL 60950, CSA C22.2 Width 432 mm (17.00 in.) Height 44 mm (1.75 in.
User’s Manual APPENDIX D: OPTIONAL CONNECTIONS AND INSTALLATION This appendix discusses optional connections to external devices and additional installation information that may be needed to complete your installation. NOTE: See Before You Make Connections on page 7 prior to performing installation procedures. Optional Connections • Connect the Call Monitor to the Call Monitor Output BNC. • Connect external alarm devices to the External I/O Connector board.
DigiMux The External I/O Connector (44 pin DSUB) connects to an external expansion board. The expansion board permits the inputs and outputs listed below (see External I/O Connector Pins (44-Pin DSUB) on page 117). Alarm In: TTL level input, for NC or NO types of alarm signals. See the Event Manager on page 58 for the setup procedure that matches input behavior to the alarm type. Alarm Out: NO and NC outputs are available.
User’s Manual Audio Connection DigiMux audio requires an amplified microphone and amplified speakers. The audio input and output are connected via RCA jacks, or an adapter for an RCA connection. • Connect the amplified speakers to the Audio Out connector on the DigiMux rear panel. • Connect the amplified microphone to the Audio In connector on the DigiMux rear panel. IP Address Setup Information The IP address is the identifier for your computer or device on a TCP/IP LAN or WAN.
DigiMux If you are not using DHCP (Static Addressing): If you are not using DHCP, select OFF (the default) by pressing the LEFT/RIGHT Direction key. You can now set up the IP Address, Netmask, Gateway, and DNS settings. NOTE: See your Network System Administrators or IT personnel for appropriate values for these settings. To change the values for the IP address, Netmask, Gateway, or DNS, follow these steps: 1. Press UP/DOWN to select the desired option on the menu (e.g., 2 IP Address). 2.
User’s Manual Dial-up modem connections depend on the modem speed, the integrity of the telephone line, and the amount of information being transmitted over the line. Under optimal conditions, the connection can reach a maximum of 56 Kbps. Thus, dial-up speed is significantly slower than that of an Ethernet connection.. This connection speed affects DigiClient operations considerably.
DigiMux 9. Click Properties, then click the Callback tab. Use the default settings. Only Do not allow callback should be selected. Click OK to exit the Callback tab, and then click Next. 10. In the Networking Components window, make sure all boxes are checked. Select Internet Protocol (TCP/IP) and click the Properties button. The Incoming TCP/IP Properties window is displayed. 11. Make sure Allow callers to access my local area network is checked.
User’s Manual Establishing the Dial-In Connection: PC to a DigiMux Setting up this connection on the PC: 1. Click Start, Settings, then Network and Dial-up Connections, and click Make new connection. 2. The Network Connection Wizard box is displayed. Click Next to continue. 3. In the Welcome to the Internet Connection Wizard box, select I want to set up my Internet connection manually, or I want to connect through a Local Area Network (LAN) and click Next to continue. 4.
DigiMux Setting up this connection on the DigiMux unit: 1. 2. 3. 4. 5. 6. Press Menu and enter your Admin passcode in the User Authorization screen. From the Main Menu, select 7 Administrator Setup. From the Administrator Setup menu, select 8 Dial In/Out. From the Dial In/ Out menu, select 3 Change Dial-In User Name. In the Dial-In User Name screen, enter the user name for the above PC connection. The default user name is admin.
User’s Manual Connecting Extended Storage Module (ESM) Units DigiMux supports up to two ESM units (daisy-chained) via the IEEE-1394 (FireWire®) port. The ESMs provide additional on-line storage for the DigiMux unit. NOTE: The ESM unit(s) must be powered up before the DigiMux unit is powered up, and the DigiMux must be powered down before the ESM is powered down.
DigiMux Additional Installation Information Your DigiMux is set at the factory to either NTSC or PAL video format via an internal NTSC/PAL switch. The installer must reset the NTSC/PAL switch inside the unit to change the video format. This installation procedure and any servicing should only be performed by a qualified service person.
User’s Manual APPENDIX E: DIGIREMOTE DigiRemote is a hand-held Infrared remote that you can use to control the DigiMux remotely.
DigiMux The DigiRemote has an IR range of approximately 12 ft. (4 m.), depending on environmental conditions. DigiRemote Function Keys The function keys on your DigiRemote correspond to functions on your DigiMux. Remember to press SET to enter Dome Control Mode from Full Screen Display Mode, and ESC to return. The function keys are described in the following table: FUNCTION KEY DESCRIPTION Camera or Channel keys (1 - 16) Use to view specific camera views, or select specific cameras in OSD menus.
User’s Manual FUNCTION KEY 132 DESCRIPTION Direction Keys: Up, Down, Left, Right / Pan/Tilt Keys In Zoom mode or OSD (display), they function as Direction keys. In Playback mode, Left and Right are reverse video and forward video, Up is Go To (search by Date/Time), Down is Event List. In Dome Control Mode, the Direction keys are used to pan and tilt a camera (move the camera horizontally and vertically, respectively.
DigiMux DigiRemote Batteries The DigiRemote is powered by two standard 1.5 V AA batteries. The batteries are located in the lower-rear compartment on the side of the DigiRemote, opposite the keypad. When a unit does not respond to the remote, these batteries may need replacing. Replace them as you would any device using 1.5 V AA batteries.
User’s Manual APPENDIX F: DIGIMUX DIGITAL SIGNATURES The DigiMux provides the authentication of recorded video by means of a digital signature scheme. For information on exporting the public key to an external device as part of a digital signature, see Export Digital Signature Key on page 91. Your unit contains a unique public-private key pairs for digital signature verification. The key pairs are already generated and stored in your DigiMux unit. The public key is used to verify the digital signature.
DigiMux 5. To verify, type: gpg --verify signature.sig clips.avi The gpg program returns a GOOD or BAD signature result. A GOOD signature indicates the exported clips have not been altered. Practical Use of Digital Signatures A digital signature is useful for determining the authenticity of recorded video. For example, you may have captured video surveillance of activity that can be used as evidence.
User’s Manual APPENDIX G: USING CONTROLCENTER 200/300 KEYBOARDS DigiMux supports the use of ControlCenter 200 or ControlCenter 300 keyboards. The keyboards connect to the RJ-11 ports labeled RS-485 on the back of the DigiMux. DigiMux supports up to two ControlCenter keyboards connected to a single DigiMux. If the DigiMux units are daisy-chained, then a maximum of four ControlCenter keyboards are supported.
DigiMux Rear of ControlCenter 200/300 Keyboard Front of ControlCenter 200/300 Keyboard 1 Clear key - clears any numerical data entered during camera, monitor selection, etc. Used to backstep or exit the menu system when in Program mode. 2 Menu key - used to enter the matrix menu system. 3 Multiscreen key - toggles the multiple picture display on a multiplexer. 4 Sequence key - calls a sequence in Operator mode. 5 Shift key - when held down, allows multiple use of other keys.
User’s Manual 14 Alarm acknowledge key - acknowledges/clears an alarm displayed on the currently active monitor. 15 Focus Near/Focus Far key - adjusts the lens focus for the selected camera. 16 Open/Close Iris key - opens/closes the lens iris for the selected camera. 17 Zoom In/Zoom Out key - zoom in or zoom out with the selected camera. 18 Search key - places a DVR into search mode. 19 Telemetry enable/disable key - allows telemetry control.
DigiMux 41 Connection port - used to connect power to the ADCC0200/ADCC0300, and data to a switching system. 42 Termination/Biasing switches - used to terminate and/or bias an RS485 network. Basic DigiMux Control with the ControlCenter Keyboards The following sections discuss how to use the ControlCenter 200 or 300 keyboard to perform basic actions on the DigiMux unit. The numbers next to button names indicate the number in the above table and diagram.
User’s Manual Run a Pattern • Press Shift (5), then press Number (11) for the number of the desired pattern. Press Preset (7). Focus, Iris, and Zoom control • Focus key Focus In/Out (15) • Iris key Close/Open Iris (16) • Zoom key Zoom In/Out (17) Playing Back Video • Press Start (29) to toggle between Playback and Live Video modes.
DigiMux FUNCTION KEY DESCRIPTION Function (9) plus Number 1 (11) plus Sequence (4) Press these keys to enter Sequence mode. To return to Live View mode, press the same keys. Playback (29) Press to toggle between playback recorded video and live video. Pause (21) Press to freeze the image on the monitor in Playback mode. Joystick (25) In Zoom mode or OSD (display), they function as Direction keys.
User’s Manual APPENDIX H: TROUBLESHOOTING GUIDE If the solutions to common problems presented here do not correct the problem experienced with the DigiMux, see a qualified service person for assistance. NOTE: Equipment replacement and repair should be carried out by a qualified service person. See Maintenance on page 99 for information regarding DigiMux maintenance and repair. Most Frequently Reported Failures Symptom: The Function keys on the front panel do not work.
DigiMux Reason3: Solution: The DigiMux settings are incorrect. Load Factory Settings, and then check to determine whether or not there are failure symptoms. Reason4: Solution: The Main Board is damaged. Contact a qualified service person to replace the Main Board. Symptom: There is an RS-485 remote communication problem. The keyboard cannot control the DigiMux through the RS-485 connection, or DigiMux cannot control dome cameras. Reason: Solution: The RS-485 port settings are incorrect.
User’s Manual Symptom: The Power LED does not light up after plugging in the 19V DC connector. Reason1: Solution: The power source is supplying power that is under or over the correct voltage (19V+-3V, or greater than 65 Watts). Replace the power supply and retry the connection. Reason2: Solution: The 19V Adaptor is damaged. Replace the 19V adapter and retry the connection. Reason3: Solution: The 19V DC jack on the rear panel has a poor contact.
DigiMux Reason2: Solution: Reason3: Solution: The disk (HDD) in the unit is damaged. Contact a qualified service person to replace the disk (HDD) in the unit. This disk should have the DigiMux software properly installed. The DigiMux is configured to use DHCP to obtain the IP address, but the server is not available, there is a network failure, or the Ethernet cable is not properly connected. Check the DHCP server for availability, and then check the integrity of the network.
User’s Manual Symptom: The main monitor image is too dark. Reason 1: Solution: The “Brightness” value is too low in “Monitor Setup” menu. Adjust the Brightness to a higher value. Reason 2: Solution: The camera iris is not adjusted properly. Adjust camera iris to a larger value. Reason 3: Solution: The camera cable is too long, which is weakening the video signal. Minimize cable length, or use video amplifier.
DigiMux Symptom: While displaying speed dome cameras, the image breaks when the dome turns, and levels fluctuate dramatically. Reason: Solution: Light levels vary suddenly in the areas that are viewed when the dome turns. Avoid very bright light or glare in the path of the speed dome, or use a lower speed. Symptom: When switching cameras, the Call Monitor synchronizes to the new camera very slowly. Reason: Solution: The monitor's response time (to new video input) is too slow. Usually, it ranges from 0.
User’s Manual Symptom: Motion detection response is too slow. Reason: Solution: The sensitivity setup is not correct (trigger level too high) or the detection area is too large. Set the trigger level lower, or modify the detection area to include only the critical area. Symptom: Alarm Output pin is not working. Reason 1: Solution: Reason 2: Solution: 148 The Alarm Processor setup is not correct.
INDEX A Account Access ........................................... 111 Active Window ........................................... 103 Add HDD into Database ............................. 88 Add Modem .................................................. 86 Administration ............................................. 77 Administrator Limitations ........................ 113 Administrator passcode .............................. 37 Administrator Setup Change Passcode ......................................
User’s Manual Covert ....................................................... 45 Day Motion Detection .............................. 46 Day schedule Alarm In ............................. 45 Gain Control ............................................. 45 Motion Detection ...................................... 69 Night Motion Detection ............................ 46 Night schedule Alarm In .......................... 46 Termination .............................................. 45 Video ........................
DigiMux Database Setup ....................................... 79, 87 Date playback ............................................... 23 Date⁄Time menu ........................................... 39 Set ............................................................. 40 Day recording schedule ............................... 48 Day Schedule ................................................ 52 Day⁄Night Switch ......................................... 60 Day⁄Night SW ...........................................
User’s Manual Dome Control Accessing .................................................. 28 Calling presets .......................................... 31 connecting a dome .................................... 32 Function keys ........................................... 28 Setting presets .......................................... 30 Dome Control signals installation .............. 32 Dome ID ......................................................... 83 Dome Protocol ...............................
DigiMux Export Config ................................................ 73 Export Config Name .................................... 74 Export Configuration ................................... 73 Begin ........................................................ 74 Copy Destination ..................................... 74 Export Config Name ................................ 74 Export Digital Signature Key ................ 79, 91 Export menu .................................................. 92 Exported file size .
User’s Manual IP Address ...................................... 7, 106, 122 changing ................................................... 79 remote PC ................................................. 66 setting ....................................................... 80 Static Addressing, with .......................... 123 IP address setup information .................... 122 IP addresses DHCP vs Static ......................................... 80 IP address, Dial-In IP ...................................
DigiMux Motion Detection ........................................ 107 Condition 1 and 2 ..................................... 69 Configuration Table ................................. 69 Day setting ............................................... 46 Detected volume ...................................... 71 Detection area setup ................................. 70 Determining Sensitivity ............................ 71 Enable ....................................................... 69 Night setting ..........
User’s Manual Preset Configurations Day, Night, and Weekend Schedules ....... 52 Presets Calling ...................................................... 31 Setting ....................................................... 30 Preventative Tips .......................................... 99 Priorities for Accounts ............................... 111 Priorities for Administrator ...................... 113 Protocol ........................................................ 109 Purge Recording Data ................
DigiMux Software version ....................................... 95 Upgrade Software .................................... 96 Revision information ................................... 94 Revision menu .............................................. 95 RJ-11 Connector .......................................... 116 RJ-11 Ports for RS-485 ................................ 115 RS-422 communication protocol ................ 82 RS-485 address information ........................ 11 RS-485 Bus .......................
User’s Manual Superior Quality Setting .............................. 51 Switch ............................................................. 60 System Administration ................................ 77 System illustration .......................................... 2 System Information ...................................... 77 Database Information ............................... 98 Database Information, HDD information ....................... 95 LAN Information ......................................
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