Operating instructions

Page 23 © American Access Systems
Troubleshooting
Problem Solution
When I enter 1 2 5 1 on the keypad the
gate will not open.
1 2 5 1 is the Master Code or programming access code. It will
not open the gate unless the unit is in sleep mode.
Program a gate access code into the unit using Sub-Mode
1(listed in the programming instructions).
No response from keypad. Verify power input across the two white wires on the main
harness. Check blue night light LED’s to see if they are on.
Check for burn marks on the circuit board from a lighting
surge. Contact American Access Systems, Inc.
After I enter the latch code to hold the
gate open it closes or cycles open and
shut.
An open override circuit must be enabled in the gate
operator to prevent the timer circuit from overriding the
keypad when it is in a latch mode. Contact Gate Operator
manufacturer.
When I enter a valid Access Code the
gate does not open.
Locate the two wires attached to the Brown and Orange wires
on the main wire harness, then, touch them together. If the
gate does not open, check wiring or the connection terminals
on gate operator. If the gate opens, contact American
Access Systems.
I connected the two white power wires
together to one power source wire and
the other power source wire to the
green wire but the keypad doesn’t
work.
The green wire is for EARTH GROUND only. Connect one white
wire to one power source wire and the other white wire to the
second power source wire.
When I press 1 2 5 1 on the keypad
nothing happens and I hear an endless
set of error tones.
Contact American Access Systems Inc.
I want to reset my keypad but when I
push the reset button nothing happens.
Consult instructions regarding MASTER and UNIT reset for
proper reset sequence.