Amcrest IP2M-866W / IP2M-866B 2MP Outdoor WiFi PTZ Speed Dome Camera User Manual Version: 1.0.
Contents Welcome .......................................................................................................................................5 Important Security Warning ..........................................................................................................5 Important Safeguards and Warnings ............................................................................................5 1. Features and Specifications ................................................................
5.3 Playback ................................................................................................................................82 5.4. Cloud Storage .......................................................................................................................84 5.5. Setup ....................................................................................................................................85 5.5.1 Camera ....................................................................
5.10.4 Default Settings ..........................................................................................................127 5.10.5. Import/Export ...........................................................................................................128 5.10.6. Auto Maintain ...........................................................................................................128 5.10.7. Upgrade ................................................................................................
Welcome Thank you for purchasing an Amcrest Speed Dome PTZ camera! This user manual is designed to be a reference tool for the installation and operation of your IP camera. Here you can find information about the camera’s features and functions, as well as information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.
We are not liable for any problems caused by unauthorized modifications or user-attempted repair. 5．Environment The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc. This product should be transported, stored, and used only in the specified environments as stated above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the camera’s sensors.
camera shows a date/time overlay to ensure accurate viewing of events when they occurred. Lastly, the Outdoor PTZ camera can support video enlargement of certain zones within a stream. 2. Device Overview This section provides a brief overview of your camera. Power Port Use a DC12V/2.0A power adapter to power the device. This WiFi device does not operate on PoE. Audio Audio IN, OUT, and Ground Network Port Provides an optional wired connection from the router via an Ethernet cable.
2.1.1 Reset Button The reset button is used to reset the network system. Open the device cover, long press the reset button for over 10 seconds to reset the device, and then all the settings will be restored back to factory default. 2.1.
Figure 3-1 3.2.2. Installation Conditions • • Ceiling-mounted speed dome can be installed on the hard ceiling structure both indoors and outdoors, the ceiling needs to meet the following installation conditions: The ceiling shall be thick enough to install expansion bolts. The ceiling shall sustain at least 8X weight of the speed dome, bracket and other accessories. 3.3. Installation Steps This section provides step by step instructions on how to install your camera.
Figure 3-3 Step 3: Place the speed dome pedestal closely to the changeover plate after pulling the cable through the hole, rotate it according to the arrow shown on the device edge and hang the speed dome on the changeover plate, which is shown in Figure 3-4. Figure 3-4 Step 4: Insert the screws into the holes on the side of changeover plate to implement the speed dome together to the changeover plate, which is shown in Figure 3-5.
Figure 3-5 Step 5: Installation is completed and is represented below in Figure 3-6. Figure 3-6 3.3.1. Wall Mount As for wall mount, you will need to use a wall-mount bracket and ceiling bracket, which is shown in Figure 3-7 and Figure 3-8 respectively. These devices will be sold separately.
Figure 3-7 Figure 3-8 3.3.2.Installation Conditions • • Wall-mounted speed dome can be installed on the hard wall structure both indoors and outdoors, the wall needs to meet the following installation conditions: The wall shall be thick enough to install expansion bolts. The wall shall sustain at least 8X weight of the speed dome, bracket and other accessories. 3.3.3. Installation Steps Step 1 Pull the device cables through the ceiling changeover plate, which is shown in Figure 3-9.
Figure 3-9 Step 2: Place the device cable closely into the wiring channel and use screws to install changeover plate of speed dome on the ceiling changeover plate, which is shown in Figure 3-10. Figure 3-10 Step 3 Rotate the speed dome clockwise after the device pedestal is closely clung to the changeover plate, and then hang the speed dome on the changeover plate, which is shown in Figure 3-11.
Figure 3-11. Step 4: Insert the screw into the holes on the side of changeover plate, and then fix the speed dome together with the changeover plate, which is shown in Figure 3-12. Figure 3-12 Step 5: Pull the device cable and ceiling changeover plate flange through the wall-mounted bracket, twist the screws into the wall-mounted bracket, and then install the changeover plate and speed dome camera onto the wall-mounted bracket as shown in Figure 3-13.
Figure 3-13 Step 6: Run the device cables through the wall and install the completed bracket onto the wall. A properly installed wall mount is represented in Figure 3-14. Figure 3-14 4. Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods.
4.1 Default Username and Password To login to the system for the first time, use one of the following default username/password combinations. Once you’ve successfully logged in, it is highly recommended to change the password for security reasons. Username: admin Password: admin Note: Logging in for the first time will prompt the user to change the password to the admin account. 4.
Both apps are free and available in the App Store and Google Play store. Please note, each app requires an iOS 6.0 or later version. Android will require a 3.0 or later version OS to run these apps. For purposes of this guide, we will use iOS, though both apps. The App Interface may differ slightly from the screenshots below as updates are released. Below, you'll find instructions on how to set up your camera up on the Amcrest cloud app as well as the Amcrest View Pro app. 4.3.1.
6. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number in the Enter camera S/N (serial number field. Press Next to continue. 8. Set a new password for your camera. The password must be between 8 to 32 characters long and contain only letters and numbers. When you have finished setting the password for your camera, enter the password again in the Confirm Camera Password section. Tap Next to continue. 7.
10. If you wish to enable WiFi on your WiFi camera, tap Scan to scan and select your WiFi network from the WiFi Network List. Enter the password for your WiFi network onto the Password field. When the WiFi password has been entered, tap Next to continue. 11. Confirm and adjust any needed settings for your camera. When all settings have been confirmed, tap Finish. Note: For Android 8.0 and above users, you will have to enable location permissions to be able to scan for your WiFi network.
1. Open the app and tap on the + symbol in the middle 2. of the screen to begin adding your WiFi device. 3. Tap on WiFi Camera 3. 2. Tap on Add Device to add a new device to your app. 4. Select your connection type, in this case, select the left tab Set Up A New Camera On WiFi or Connect New Device (on Android) to begin adding the device to the app. Tap Ethernet WiFi Setup to continue. 4.
5. 5. Ensure an Ethernet cable is connected from the router to the camera and the included power adapter is connected to the device. Allow the device to initialize (if applicable) and press Next to continue. 6. 7. Scan the QR code on the back/side/bottom of the camera or manually enter the camera’s serial number into the Enter camera S/N (serial number) field. Press Next to continue. 7. 6. Ensure your smartphone or tablet is connected to the same WiFi network as your camera. Tap Next to continue. 8.
9. Enter the WiFi Password for your WiFi network in the 10. Tap Start Live View. Network SSID field. Press Next to continue. Note: For Android 8.0 and above users, you will need to enable location permissions to be able to locate and scan for your WiFi network. For more information on how to locate an SSID visit: amcrest.com/androidP 8. 11. The app will prompt you to change the password for your camera. Enter a password between 8 and 32 characters and confirm the password. Press OK to continue. 12.
IP/Domain/DDNS App Setup: Used to establish a connection without using P2P. For more information on this setup method visit, amcrest.com/IPDomainDDNSsetup WiFi Configuration Setup: Used as a secondary option for establishing a WiFi connection to a WiFi camera. For more information on this setup method visit, amcrest.com/wificonfig P2P Setup: Used for setting up already connected devices to the Amcrest View Pro app. For more information on this setup method visit, amcrest.com/p2psetup 4.
Click Next to continue. Please read the End-User License Agreement (“EULA”) carefully and click the Accept radio button when finished to agree. Once accepted, click the Next button to continue. Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software. PC-NVR turns your computer into an NVR and will utilize your hard drive (HDD) on your PC to store and access recorded video. To proceed with the installation, click Next.
Once the software has finished installing you will see a few options. You will have the options to view the release note and run the Amcrest Surveillance Pro software. To view the release notes after pressing Finish select the Release note checkbox. To begin running the software directly after pressing finish, select the Run Amcrest Surveillance Pro checkbox. When complete, click the Finish button to proceed.
Type the created password into the Password field on the next screen and click Login to log into the software. If you do not wish to have to retype your password every time you log into the system, click on the Remember Password checkbox. If you wish to exit the software, click Exit. Main Interface Overview When you first log into the software you will be taken to the main interface of the software.
Below is a description of the items listed in this menu. Settings Menu In this section you can view the home page icons and any currently open functions in the software. Click the Add button to add a function icon to the top pane. This menu allows you to Search, Add, Delete, or Import, and Export settings of devices connected to your network. All Devices This menu allows you to view all added devices associated with the software.
Once the device has been properly added the added device will appear in the Device menu. If the device is properly connected in the software, you will notice a icon in the Online Status field. If the device is not connected properly, click on the online status will be red. To modify settings for your device, click on the icon located in the Operation menu. This menu allows to rename the camera as well as change the port number, username, and password.
In the Organizations menu on the far left, click on the device you wish to modify. Then In the device configuration menu, under General click on the Network icon to access the network settings for your device. In the Network Settings menu, in the Mode section click on the Static radio button to set your device to a static IP. Click Save and Apply to apply the network settings to your device.
Viewing an Added Device To begin viewing an added device, navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section. In the Organizations menu, on the far-right side of the live view screen, double-click the device you want to view to load the live feed into the viewer.
For more details on the features listed in this menu, refer to the table provided below: SN Item Function Please refer to the following contents for detailed information. ⚫ ⚫ 1 2 Bit stream ⚫ information and shortcut ⚫ operation ⚫ menu Video window : Enable/disable local record. : Snapshot. : Enable/disable audio. : Enable/disable bidirectional talk. : Instant playback. ⚫ : Digital zoom ⚫ : Close current window.
⚫ Sets the live view to 1- 64-window mode. 3 Window split mode ⚫ : Select a window and then click this button to customize its setup. ⚫ ⚫ : Adjust video scale. : Full screen. ：Save current liveview as image. You can view under View. 4 5 6 Intelligent button PTZ Device list ：Enable tour plan. ：Close tour plan. It is for PTZ dome camera or fisheye camera series product only. Here you can set camera direction, zoom in, zoom out, iris, etc.
In the command prompt menu, type in ipconfig to access the IPv4 Address for your computer. When the IPv4 address for your computer has been located, navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu.
In the Devices menu, click on the button. In the Manually Add screen enter a name, preferably “PC-NVR” and in the IP/Domain Name field, enter the IPv4 Address from the command prompt screen. Lastly, enter the username and password. The username and password will both be admin. When complete, press Save and Continue to proceed. The PC-NVR entry will then be added into the Devices menu. To enable PC-NVR, navigate to the Home Page and in the Settings menu, click on the PC-NVR icon.
Click on the Plus button to add a camera from the cameras you have connected to Amcrest Surveillance Pro. The Add Channel window will appear, select your camera from the Default Group or Custom Group list you’ve created. The camera will appear in the right screen, check the IPCamera check box. Click Save. How to Setup Storage for PC-NVR Recording Access the PC-NVR menu and navigate to the Disk Manager tab in the far-left corner of the screen.
Disk Manager will appear showing you a list of drives that could be used to allocate storage space for your cameras through Amcrest Surveillance Pro. Select a disk you would wish to use for recording purposes, you may allocate as much space as you have available on the drive within its minimum and maximum allowance. Once you’ve set a number between the possible storage sizes, click Allocate.
At the top of the Disk Manager window you can select what happens when the disk you’ve allocated gets full. Two options, Stop Record to end all recordings after the disk is full or Overwrite to continue to save over the oldest recorded data. You’ve successfully added your camera to Amcrest Surveillance Pro, turned your computer into a PC-NVR and have the camera recording any or all the motion events you have set up internally on the cameras main interface.
Below is a description of the fields listed in this menu: Regular MD Alarm MD&Alarm Smart Regular recordings are set to set your device for continuous recording. This field is designated by a green color in the software. MD, or Motion Detection recordings, are set to set your device to record on motion detection. This field is designated by a yellow color in the software Alarm recordings are set to set your device to record only when a specific alarm is triggered.
How to View Playback To playback recorded material in the Amcrest Surveillance Pro software, navigate back to the Home Page and in the Basic menu, click on Playback. In the Organizations menu, click on the device you would like to view playback on. Ensure the checkbox next to the device name and group name are checked. In the Type dropdown box, select which type of recording you would like to view. To view all records, make sure All is selected from the drop downbox.
The play back controls can now be used to play, stop, skip to next event, control the speed of playback, and mute audio. If you're viewing more than one camera, on the right-hand side of the play back controls you will find a channel selection drop down menu to add or remove multiple channels, as well as go full screen. For more information on the Amcrest Surveillance Pro software and its functionality, please refer to the full Amcrest Surveillance Pro user manual which can be found at amcrest.
This method of accessing the camera’s interface is necessary to setup remote access. Ensure that the following items are completed: Note: Make sure the camera and the PC are on the same network before proceeding. Use one of the following web browsers: Safari, Internet Explorer, or the Google Chrome app. To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com under the “Support” tab, Apps & Software.
Please review the license terms before installing the Amcrest Blue Iris software. Read the license agreement carefully, and then to accept the terms, click the radio button next to the I accept the terms in the license agreement statement. Click Next to continue. Choose a file destination in which you would like the Amcrest Blue Iris software to download. If you would like to specify another path, besides the default path, click Change.
Select the features you want to install and deselect the features you do not want to install. If your OS is 64-bit it is highly recommended to leave this option at 64-bit. To continue, click Next. To begin installing the software click on the Install button and allow the software to download to your computer.
When the software has finished downloading, click on the Finish button to launch the software. Note: if you do not wish to read the ReadMe file for the software, uncheck the View the ReadMe file now checkbox.
Purchasing an Amcrest Blue Iris License Amcrest provides a 15-day free trial of the Amcrest Blue Iris software. If you find the Blue Iris software useful, please register and purchase a license. To continue the free trial version of this software, click Next to continue. Amcrest offers two versions of the Blue Iris software; Full, and Lite. The full version ($59.95) allows you to use up to 64 cameras with all the added features of Blue Iris.
Note: When accessing the software, make sure to Allow access to all communications blocked by Windows Defender. How To Add a Device Into Blue Iris To add a device into the Blue Iris software, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
In the New Camera menu, provide a name for your camera. This can be a full name and a short name. Select which type of camera is being added to the software, and enable the options associated with your device. Click OK to continue.
Next, enter the IP address of the device. This is the IP address discovered in the IP config tool. Enter the IP address in the Address field, then enter the user name and password for your device. If this is the first time using your camera, the password will be admin. Click OK to continue. The next screen will be the settings menu for your device. In this menu you can set Alerts, Schedules, PTZ/Control, General, Video, Audio, and other settings associated with your device. Click OK to continue.
To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software, please view this informative video: https://www.youtube.com/watch?v=RqcfLHANCd8 For more information on the features included in the Blue Iris software visit, http://blueirissoftware.com/ 4.4.3. Web Operation NPAPI plugins have been recently depreciated by most mainstream web browsers such as Google Chrome, Outlook, and Firefox.
has devised ways Mac users can enjoy their Amcrest products on their computers without the hassle of dealing with plugins with software such as Amcrest Blue Iris and Surveillance Pro. Conversely, MacOS Mojave may be the last operating system to support 32-bit apps, such as, Amcrest Surveillance Pro. For this reason, it is highly advised for Mac users to take advantage of such options as the Google Chrome Extension app, Amcrest Blue Iris, Mozilla Firefox version 49.0.2., and SeaMonkey.
Please review the license terms before installing SeaMonkey. Read the license agreement carefully, and then to accept the terms, click the checkbox next to the I accept the terms in the License Agreement checkbox. Click Next to continue. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
How To Access a Device Using SeaMonkey To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser.
To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin and save the file to your computer. The browsers Download Manager will appear, showing the plugin file that was just downloaded. Double click on the file in the download manager to begin installing the plugin to the SeaMonkey web browser.
The browser will then show the live feed of your connected device in the web user interface. Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer. This section is specifically geared towards customers who have 3MP and below cameras and are experiencing issues when accessing a newer, 4MP and above camera, simultaneously with their old setup.
continuation of the former Mozilla Application Suite and is based on the same source code which itself grew out of Netscape Communicator and formed the base of Netscape 6 and Netscape 7. To download Pale Moon on your computer, visit https://www.palemoon.org/download.shtml Select the download that applies to your computer from the 32-bit downloads link section on the page and begin the installation process. Click on the downloaded Pale Moon Setup file and run the setup wizard.
The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
How To Access a Device Using Pale Moon To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser.
In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
Click on Save File to being downloading the plugin and save the file to your computer. The webplugin.exe will then be downloaded to the downloads folder and be shown in the Download Manager in the upper right-hand corner of the browser. To launch the plugin, click on the webplugin.exe file in the download manager. and click on the The browser will then show the live feed of your connected device in the web user interface.
For more information on the web user interface and the features it provides, please refer to the user manual for your device. User manuals can be found at amcrest.com/support or on the original listing of your device. Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer.
To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser.
If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers. Click Ok when done to log into the web user interface. The app will then show the live feed of your connected device in the web user interface.
How to Access a Device Using Firefox The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the web user interface for your device while using Firefox. The plugin will affect the ability to view and playback, however, setting changes will still be available using this method on most devices. We are currently working on a more permanent solution to the issue but currently, we recommend using a previous version of Firefox such as Firefox 49.0.2.
Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button. The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. When the installation is complete, click on the finish button to automatically launch the browser.
A shortcut icon will also be displayed on your desktop for quick access to the browser if necessary. Preventing Automatic Updates Once the browser has finished loading, it is recommended to make sure that no future automatic updates are applied to the browser. If an automatic update were to occur, the browser will revert to the most current version of the FireFox web browser which will prevent the use of plugins on your browser.
In the options menu, click on Advanced and then click on the Update tab. In the update tab, select the Never check for updates radio button. This will deactivate your browser from obtaining any future updates of the browser. How to Access the Web User Interface Using FireFox Before accessing your device using Mozilla Firefox, ensure you are using the correct version of Firefox. As discussed previously, later versions of Firefox may prevent the use of plugins which are needed to access your device.
In the help menu, select About Firefox The version being used will be displayed in the About Mozilla Firefox menu as displayed in the image below. It is recommended to use version 49.0.2. Do not click on Restart Firefox to Update. This will update the browser and cause the plugins not to work on the browser. Accessing the Web User Interface To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool.
Enter this IP address into the Firefox web browser to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.
To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin. The webplugin.exe file will save to your downloads folder. To install the plugin, click on the downloads and click on the webplugin.exe to install the plugin on your computer.
After the web plugin has been installed, close out of the browser completely and then reopen the browser. Type in the IP address for your device into the browser and log into the web user interface with your device’s login credentials. Click on the Activate MMX icon in the middle of the screen to activate the plugin. The browser will then need to run the MMX plugin. Click on Allow and Remember to allow the browser to run the MMX plugin.
The browser will then show the live feed of your connected device in the web user interface. How To Access the Web User Interface Using Internet Explorer To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads In the All Downloads menu, click on IP Config Software to begin the free download.
Enter this IP address into the Internet Explorer browser and press enter to load the web user interface. In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.
Click Run to download the plugin. The browser will then show the live feed of your connected device in the web user interface.
4.4.4. Remote Web Access Setup There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding. UPnP/DDNS Remote Web Access Setup Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to setup stable remote access. For this method, your router should support the uPnP networking protocol and the protocol should be enabled. Please refer to your router manufacturer’s documentation to learn how to enable uPnP on your router.
UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: 1. Login to your camera, open the main menu then go to Setup -> Network. 2. Open the TCP/IP settings screen. 3.
Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: (888) 212-7538 Canada: 437-888- 0177 UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com 4.5 Amcrest Cloud Desktop Setup Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage.
5 Operation and Interface This section of the manual details the camera’s interface, as well as all the operations the camera can perform. As previously stated, to access the web user interface for your device, it is recommended to use the free Amcrest IP Config tool. The Amcrest IP Config tool can be found by visiting, amcrest.com/downloads. Amcrest IP Config Tool After launching the IP Config tool, click the Refresh button to bring up the cameras on the network.
For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888-212-7538. Step by step video tutorials available at http://www.amcrest.com/videos The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab. 5.1. Live This section of the manual details the camera’s interface, as well as all the operations the camera can perform. The live view tab allows the user to see a live video feed from the camera.
Snapshot Click this button to take a screenshot of the live feed. The picture is saved at the path specified in Setup -> Camera -> Video -> Path. Triple Snapshot Click this button to take 1 screenshot per second for 3 seconds. The pictures are saved at the path specified in Setup -> Camera -> Video -> Path. Manual Record Click this button to manually record video. The video is saved at the path specified in Setup -> Camera -> Video -> Path.
Section 5: This section of the Live tab shows the PTZ functionality of the camera. For more information on the features listed in this menu, refer to section 5.2. of this user manual. 5.2 PTZ The PTZ tab allows the user to change the position of the camera. Below is a screenshot of the PTZ tab: The PTZ control panel allows the user to position the camera in different ways The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction.
o o o o o o o o o o o o o o o o o o Click - Del to delete the entire tour. Pattern allows the user to set specific PTZ patterns. The set patterns allow the camera to move in specific or focus on specific areas automatically. To create a pattern, follow these steps: From the PTZ Function dropdown box, select Pattern Ensure you have a preset initially setup for the camera. Input the preset value and click Start. To stop the pattern, click Stop. Pan allows the user to set pan presets.
This is the interface for the playback menu. There are 7 main sections: Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. File Menu: This panel allows the user to select a file type and data source. Calendar: This panel allows the user to pick a date that they would like to playback video from. When a date has recorded footage available, it’s green.
5.4. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.
5.5. Setup The Setup tab allows the user to change different camera settings Below is a screenshot of the setup tab: There are 4 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera. Menu Tab: These tabs open menu options for certain menu items.
Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. Style: This dropdown box allows the user to select which style they would like to view the live view screen in. The options are; Soft, Standard, and Vivid. Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100.
part of the video, distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is too low. The recommended value ranges from 40 to 60. Chroma CNT: This slider is used to adjust how pure or monochromatic the image will be compared to a white surface. The value ranges from 0 to 100. The default value is 50. The larger the number, the stronger the purity of the color.
3D NR: This radio button allows the user to turn the 3D Noise Reduction feature on or off. 3D NR Level: This slider allows the user to specify the 3D Noise Reduction level. The value ranges from 1-50. To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.5.1.1.3. BLC Mode o o o This menu allows the user to set backlight composition settings to enhance image quality.
o o o Type: These radio buttons are used to Mode: This menu allows user to select day & night presets based on the surrounding environment of the camera. For more information on the items listed in this field, refer to the information provided below: Auto: Uses day and night sensitivity settings to change between color mode, infrared, and black& white modes. Color - Always represents picture in color, does not use IR or black and white mode.
o OFF: Permanently turns off the IR lights. To reset to default settings, you can also click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. 5.5.1.1.8. Defog o o o This menu allows the user to set defog settings which can be useful in foggy or hazy weather. For more information on this feature refer to the information provided below: Profile: This dropdown box allows the user to select which profile to modify.
Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: • Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can be set to manually alternate between night and day based on the profiles for each. Full Time means that the system sticks to one profile the entire time it is running.
• • • • • • • • • • Resolution: This dropdown box allows the user to set the resolution. The system supports various resolutions and they can be selected from this dropdown list. Frame Rate (FPS): This dropdown box allows the user to select a frame rate. Frame rate settings are measured in frames per second (FPS) and can range from 1f/s to 25f/s in PAL mode and 1f/s to 30f/s in NTSC mode. Bit Rate Type: This dropdown box allows the user to select a bit rate type.
• • Quality: This dropdown box allows the user to select image quality. Quality is adjusted on a scale of 1-6. Interval: This is to set snapshot frequency. The value ranges from 1 to 7 seconds. The maximum setting for a customized interval is 3600s/picture. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.5.2.2.
The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The speed dropdown box allows the user to control the speed at which the camera moves. The values range from 1 to 8, 8 being the fastest. The zoom and focus allow the user to zoom in and out, focus, and just the camera’s image on the live screen.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.5.2.3. Path Below is a screenshot that shows the Path tab in the Video menu item: • • • Below is an explanation for each of the fields on the Path tab in the Video menu item: The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder.
• • The Playback Download field allows the user to select where to save playback video downloads to. Click the Browse button to select a different destination folder. The Video Clips field allows the user to select where to save video clips to. Click the Browse button to select a different destination folder. To reset to default settings, click the Reset Defaults button. To save the settings, click the Save button. 5.5.3. Audio This menu allows the user to modify audio settings for the camera.
5.6.1 TCP/IP The TCP/IP menu item has two tabs: TCP/IP and P2P. TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network.
• Enable ARP/Ping to set IP Address Service: This checkbox allows the user to enable the ARP/Ping service to change the IP address service. For more information on this feature, click the help button while on the TCP/IP settings tab. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.1.1.
• • • • • • Below is an explanation of the fields on the Connection settings tab: Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. TCP Port: This field designates the Transmission Control Protocol (TCP) port number. The default value is 37777. UDP Port: This field designates the User Datagram Protocol (UDP) port number. The default value is 37778.
5.6.3. DDNS DDNS stands for Dynamic Domain Name Server. This technology is used to automatically update name servers in real time to help the camera maintain a persistent address despite changes in location or configuration. What this means is that even when the camera is restarted, moved, or reconfigured, it can keep the same IP address, thus allowing remote users uninterrupted access to the camera, rather than having to request a new IP address to use for remote access anytime a change is made.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.5. SMTP (Email) This screen allows for the configuring of email settings to permit the camera to send emails when an alarm is triggered. Below is a screenshot of the email settings screen: Below is an explanation of fields on the SMTP (Email) settings screen: • • • • • • • • • • • SMTP Server: SMTP stands for Simple Mail Transfer Protocol.
• • Interval: This field allows the user to define, in seconds, how long the system should wait between sending emails. This prevents multiple emails from being sent out. Keep Alive: This checkbox allows the user to enable a function to periodically check in with the SMTP server to ensure it can connect correctly. Email Test: This button causes the system to automatically send out an email to test the connection is OK or not. Prior to the email test, please save the email setup information.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.7. SNMP SNMP stands for Simple Network Management Protocol. This protocol is used to provide a basic framework to allow connection between various network devices.
• • • Enable: This checkbox allows the user to enable Multicast functionality. Multicast Address: This field allows the user to enter a multicast address. Port: This field allows the user to enter a multicast port. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.6.9. Auto Register The Auto Register menu allows the user to auto accept IP addresses and sub device IDs to the system.
Below is an explanation of the fields on the WiFi tab of the WiFi menu: ● ● ● ● Enable: This checkbox allows the user to enable WiFi functionality. Add SSID: This button allows the user to manually enter in an SSID. Search SSID: This button allows the user to search for more SSIDs. Refresh: This button obtains the most recent WiFi network information. To connect to a WiFi network, click the line item for your WiFi network and enter the WiFi password.
The WiFi camera will now be connected to your WiFi network. You can now remove the Ethernet cable from the device. Please note, the IP address listed in the WiFi Network Information menu will be the IP address used to access your camera wirelessly. 5.6.11. QoS QoS stands for Quality of Service and it refers to the overall performance of a computer network, particularly the performance seen by the users of the network.
Before you create certificate or download certificate, from main window->Setup->Network >Connection, set the HTTPS port values and then check the box to enable HTTPS For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso 5.7. PTZ This menu allows the user to set PTZ presets, tours, scans, patterns, pan settings, and other PTZ related functions to the camera.
Below is an explanation of the features listed in this menu: o o o o o o o Preset: Allows the user to add and delete preset options for PTZ functionality. To begin adding a preset to your camera, click the Add button. To refresh the screen click Refresh, to delete a preset, press Delete or to remove all the presets, click Remove All. Tour: Allows the user to string multiple presets together. For more information on setting up tours, visit section 5.2 PTZ of this user manual.
o Reset Defaults: Allows the user to reset all PTZ functions set in the camera to default. Click the Reset Default button to reset any set PTZ functions. In this field you will also notice an additional quick access to the PTZ control panel. The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on.
• Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
o o • Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
• • • • • • • • Enable Manual Control Trigger: This checkbox allows the user to enable manual PTZ control triggered events. Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
• • • • • • • o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Record: This checkbox allows the user to enable the camera to record video when a video tampering alarm is triggered. Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be.
• • Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. Enable Intensity Change: This checkbox enables the user to adjust sensitivity and threshold settings for audio detection.
o Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. 93. ● Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts.
Below is a description of each field in this menu: • • • • • • • • Enable: Allows the user to enable the relay activation function Relay-In: Allows the user to set specific relayed alarms to the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen.
• • PTZ: This checkbox allows the user to enable PTZ events to be sent from the camera. This event can be sent via email alerts or via the web interface directly. Snapshot: This checkbox allows the user to enable the camera to take a snapshot when an audio detection alarm is triggered. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.8.4.
Below is an explanation of the fields on the Network settings tab: • • • • • • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. Enable: This checkbox enables the Network abnormality trigger for the camera. Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected.
• • Alarm Delay: This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be. Send Email: This checkbox allows the user to enable the camera to send an email when illegal access is attempted. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.9. Storage This menu section allows the user to change storage settings for the camera. 5.9.
To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.9.1.2 Snapshot Schedule This tab is where snapshot recording settings are configured.
Below is an explanation of the fields on the Holiday Schedule settings tab: • o o • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording. Calendar: This calendar allows the user to select days to designate as holidays.
• • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.9.2.2.
• • • • • • • Below is an explanation of the fields on the FTP settings tab: Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. Server Address: This field allows the user to designate a DDNS address for the FTP server. Port: This field allows the user to designate the port number for the FTP server. User Name: This field allows the user to input the username used to login to the FTP server.
• Remote Directory: This field allows the user to specify a remote directory on the NAS to send the recorded media to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.9.3 Record Control This menu is where general recording settings are configured.
5.10.1.1 General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: • • • Below is an explanation of the fields on the General settings tab: Device Name: This field allows the user to change the device’s name. Language: This dropdown box allows the user to change the language used in the camera. Video Standard: This dropdown box allows the user to select either the NTSC or PAL video standard.
Below is an explanation of the fields on the Date & Time settings tab: • • • • • • • • • • Date Format: This dropdown box allows the user to change the date format used in the camera. Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera. Current Time: This field allows the user to enter in the date and time manually.
• • • • • Description: This column shows a description of the account. Modify: This column allows the user to modify the user account. Delete: This column allows the user to delete a user account. Note: The admin account cannot be deleted. Authority List: This box shows which user rights/authorities are assigned to an account. Add User: This button allows the user to add a new user to the camera. 5.10.3 Safety This menu allows the user to set basic RTSP and SSH authentications for the camera.
Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings. No settings can be recovered after the camera has been returned to its factory default settings. 5.10.5. Import/Export This screen allows the user to import or export settings from the camera.
5.10.7. Upgrade This menu allows the user to upgrade the camera’s firmware. Below is a screenshot of the Upgrade screen: To upgrade the firmware for your camera, follow the steps provided below: • • • • • Go to amcrest.com/firmware-subscribe Search for the model number of your camera and download the latest firmware file. Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
5.11.2. Log This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. 5.11.2.1. Remote Log This tab allows the user to enable and access remote logs within the camera.
5.11.3 Online Users This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: 5.11.4. Life Statistics This menu allows users to see full life details of the camera.
5.5 Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.
6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2. Camera often automatically shuts down or stops running. Below are a few possible reasons why this may be occurring: • The input voltage is too low or is not stable. • The insides of the camera have accumulated too much dust.
• • • 8. Network connection is not stable. Below are a few possible reasons why this may be occurring: The network is not stable. There may be an IP address conflict. There may be a MAC address conflict. The PC or camera network card may be defective. The Ethernet cable is too long 9. The alarm signal cannot be disarmed. Below are a few possible reasons why this may be occurring: An alarm may be setup incorrectly. An alarm output may have been manually opened.
• • • • • • • • • • • • • • • • • IP Address – Internet Protocol Address is a unique numerical label assigned to each device connected to a computer network. The IP address allows communication between different devices on a network. Main Stream – Main Stream is the main streaming protocol for the camera. Main stream uses more bandwidth and attempts to keep quality and fluency high. NO/NC – Normally Open and Normally Closed are options for sensor type.
3. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Pb Hg Cd Cr VI PBB PBDE ○ ○ ○ ○ ○ ○ （Panel） ○ ○ ○ ○ ○ ○ Circuit Board ○ ○ ○ ○ ○ ○ Fastener ○ ○ ○ ○ ○ ○ Wire and Cable/Ac Adapter ○ ○ ○ ○ ○ ○ Packing Material ○ ○ ○ ○ ○ ○ Accessories ○ ○ ○ ○ ○ ○ Sheet Metal(Case) Plastic Parts O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the rel
O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard. X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-2006 standard.
