User guide
Table Of Contents
- Title Page
- Table of Contents
- About this User Guide
- Introducing the 3ware® SATA RAID Controller
- Getting Started with Your 3ware RAID Controller
- First-Time RAID Configuration Using 3BM
- Driver Installation
- Driver Installation Under Windows
- Driver Installation Under Linux
- Obtaining 3ware Linux Drivers
- Driver Installation Under Red Hat Linux or Fedora Core 5
- Materials required
- Creating a Red Hat Linux Driver Diskette
- Installing the 3ware Kernel Driver Module while Installing Red Hat Linux on a New Unit
- Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device
- About Variables In the Kernel Driver Module Installation Instructions
- Driver Installation Under SuSE Linux
- Compiling a 3ware Driver for Linux
- Driver Installation Under FreeBSD
- 3ware BIOS Manager 2 (3BM 2) Introduction
- 3DM 2 (3ware Disk Manager) Introduction
- Configuring Your Controller
- Configuring Units
- Configuring a New Unit
- Creating a Hot Spare
- Naming a Unit
- Setting Unit Policies
- Changing An Existing Configuration by Migrating
- Deleting a Unit
- Removing a Unit
- Moving a Unit from One Controller to Another
- Adding a Drive
- Removing a Drive
- Rescanning the Controller
- Maintaining Units
- Checking Unit and Drive Status through 3DM
- About Degraded Units
- About Inoperable Units
- Alarms, Errors, and Other Events
- Background Tasks
- Scheduling Background Tasks
- Locating a Drive by Blinking Its LED
- Maintaining Your Controller
- Determining the Current Version of Your 3ware Driver
- Updating the Firmware and Driver
- Downloading the Driver and Firmware
- Updating the Firmware Through 3DM 2
- Updating the 3ware Driver and Firmware Under Windows
- Using the Update Utility With Multiple Controllers
- Updating the 3ware Driver Under Windows XP
- Updating the 3ware Driver Under Red Hat or Fedora Core
- Updating the 3ware Driver Under SuSE
- Updating the 3ware Driver Under FreeBSD
- Updating the Firmware Under Linux and FreeBSD
- Viewing Battery Information
- Testing Battery Capacity
- 3DM 2 Reference
- Troubleshooting
- Appendices
- Index
Appendix D. Warranty, Technical Support, and Service
284 3ware Serial ATA RAID Controller User Guide
Serial ATA RAID Controller, including shipping costs. As soon as practicable
thereafter, AMCC will ship the advanced replacement to you at the address of
your choosing. Upon receipt of the advanced replacement, we ask that you
immediately ship the defective AMCC 3ware Serial ATA RAID Controller to
AMCC, RAID Products RMA DEPT, 6290 Sequence Drive, San Diego, CA
92121. If AMCC receives the defective AMCC 3ware Serial ATA RAID
Controller from you within thirty (30) days of the date of shipment of the
advanced replacement, AMCC will destroy your credit card authorization and
you will not be charged for the advanced replacement.
Please use the original packing material contents of the box when exchanging
or returning a product.
For information about the status of a replacement, please contact AMCC
Technical Support.
AMCC Technical Support and Services
Product information, Frequently Asked Questions, software upgrades, driver
files and other support are available through the AMCC World Wide Web site
at http://www.3ware.com. AMCC’s 3ware software library is accessible at:
http://www.3ware.com/support/download.asp
Web-based software downloads feature upgrading multiple switches
simultaneously.
For specific answers to questions or to give feedback about the product, visit
our Web site at http://www.3ware.com/support and use our convenient e-mail
form. AMCC also offers toll-free 1 (800) 840-6055 or 1 (408) 542-8800 direct
phone support during normal business hours.
Sales and ordering information
For sales information, send an electronic mail message to
3wareSales@amcc.com.
Feedback on this manual
Your feedback is welcome. If anything in the guide seems unclear please let
us know by using the email form at http://www.3ware.com/support.