User guide
Table Of Contents
- Title Page
- Table of Contents
- About this User Guide
- Introducing the 3ware® SATA RAID Controller
- Getting Started with Your 3ware RAID Controller
- First-Time RAID Configuration Using 3BM
- Driver Installation
- Driver Installation Under Windows
- Driver Installation Under Linux
- Obtaining 3ware Linux Drivers
- Driver Installation Under Red Hat Linux or Fedora Core 5
- Materials required
- Creating a Red Hat Linux Driver Diskette
- Installing the 3ware Kernel Driver Module while Installing Red Hat Linux on a New Unit
- Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device
- About Variables In the Kernel Driver Module Installation Instructions
- Driver Installation Under SuSE Linux
- Compiling a 3ware Driver for Linux
- Driver Installation Under FreeBSD
- 3ware BIOS Manager 2 (3BM 2) Introduction
- 3DM 2 (3ware Disk Manager) Introduction
- Configuring Your Controller
- Configuring Units
- Configuring a New Unit
- Creating a Hot Spare
- Naming a Unit
- Setting Unit Policies
- Changing An Existing Configuration by Migrating
- Deleting a Unit
- Removing a Unit
- Moving a Unit from One Controller to Another
- Adding a Drive
- Removing a Drive
- Rescanning the Controller
- Maintaining Units
- Checking Unit and Drive Status through 3DM
- About Degraded Units
- About Inoperable Units
- Alarms, Errors, and Other Events
- Background Tasks
- Scheduling Background Tasks
- Locating a Drive by Blinking Its LED
- Maintaining Your Controller
- Determining the Current Version of Your 3ware Driver
- Updating the Firmware and Driver
- Downloading the Driver and Firmware
- Updating the Firmware Through 3DM 2
- Updating the 3ware Driver and Firmware Under Windows
- Using the Update Utility With Multiple Controllers
- Updating the 3ware Driver Under Windows XP
- Updating the 3ware Driver Under Red Hat or Fedora Core
- Updating the 3ware Driver Under SuSE
- Updating the 3ware Driver Under FreeBSD
- Updating the Firmware Under Linux and FreeBSD
- Viewing Battery Information
- Testing Battery Capacity
- 3DM 2 Reference
- Troubleshooting
- Appendices
- Index

Error and Notification Messages
www.3ware.com 237
Background Information
The 3ware RAID controller communicates to the ATA disk drives through the
Ultra DMA (UDMA) protocol. This protocol ensures data integrity across the
ATA cable by appending a Cyclical Redundancy Check (CRC) for all ATA
data that is transferred. If the data becomes corrupted between the drive and
the 3ware RAID controller (because of an intermittent or poor quality cable
connection) the 3ware RAID controller detects this as a UDMA CRC or cable
error. The 3ware RAID controller then retries the failed command three times
at the current UDMA transfer rate. If the error persists, it lowers the UDMA
transfer rate (for example, from UDMA 100 to UDMA 66) and retries another
three times.
Action
Check for possible causes of UDMA CRC errors such as defective or poor
quality interface cables or cable routing problems through electrically noisy
environments (for instance, cables are too close to the power supply). Also
check for cables which are not standard or exceed the ATA specification. A
list of cables for use with 3ware controllers is available at http://3ware.com/
products/cables.asp.
0022 Upgrade UDMA mode
Event Type
Warning
Cause
During a self-test, the controller found that a drive was not in the optimal
UDMA mode and upgraded its UDMA transfer rate.
Action
None required. The drive and cable are working in optimal mode.
0023 Sector repair completed
Event Type
Warning
Cause
The 3ware RAID controller moved data from a bad sector on the drive to a
new location.










