User guide
Table Of Contents
- Title Page
- Table of Contents
- About this User Guide
- Introducing the 3ware® SATA RAID Controller
- Getting Started with Your 3ware RAID Controller
- First-Time RAID Configuration Using 3BM
- Driver Installation
- Driver Installation Under Windows
- Driver Installation Under Linux
- Obtaining 3ware Linux Drivers
- Driver Installation Under Red Hat Linux or Fedora Core 5
- Materials required
- Creating a Red Hat Linux Driver Diskette
- Installing the 3ware Kernel Driver Module while Installing Red Hat Linux on a New Unit
- Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device
- About Variables In the Kernel Driver Module Installation Instructions
- Driver Installation Under SuSE Linux
- Compiling a 3ware Driver for Linux
- Driver Installation Under FreeBSD
- 3ware BIOS Manager 2 (3BM 2) Introduction
- 3DM 2 (3ware Disk Manager) Introduction
- Configuring Your Controller
- Configuring Units
- Configuring a New Unit
- Creating a Hot Spare
- Naming a Unit
- Setting Unit Policies
- Changing An Existing Configuration by Migrating
- Deleting a Unit
- Removing a Unit
- Moving a Unit from One Controller to Another
- Adding a Drive
- Removing a Drive
- Rescanning the Controller
- Maintaining Units
- Checking Unit and Drive Status through 3DM
- About Degraded Units
- About Inoperable Units
- Alarms, Errors, and Other Events
- Background Tasks
- Scheduling Background Tasks
- Locating a Drive by Blinking Its LED
- Maintaining Your Controller
- Determining the Current Version of Your 3ware Driver
- Updating the Firmware and Driver
- Downloading the Driver and Firmware
- Updating the Firmware Through 3DM 2
- Updating the 3ware Driver and Firmware Under Windows
- Using the Update Utility With Multiple Controllers
- Updating the 3ware Driver Under Windows XP
- Updating the 3ware Driver Under Red Hat or Fedora Core
- Updating the 3ware Driver Under SuSE
- Updating the 3ware Driver Under FreeBSD
- Updating the Firmware Under Linux and FreeBSD
- Viewing Battery Information
- Testing Battery Capacity
- 3DM 2 Reference
- Troubleshooting
- Appendices
- Index

Chapter 12. Troubleshooting
234 3ware Serial ATA RAID Controller User Guide
Check physical cable and power connections. You can also run the drive
manufacturer’s diagnostic and repair utilities on the drive.
See Also
For links to drive manufacturer diagnostic utilities and troubleshooting
advice, see
http://www.3ware.com/KB/article.aspx?id=10894.
“Basic Troubleshooting: Check This First” on page 219
000F SMART threshold exceeded
Event Type
Warning
Cause
SMART monitoring is predicting a potential drive failure.
The 3ware RAID controller supports SMART monitoring, whereby the
individual drives automatically monitor certain parametric information such
as error rates and retry counts.This type of monitoring may be able to predict a
drive failure before it happens, allowing you to schedule service of the unit
before it becomes degraded. The SMART status of each drive attached to the
3ware RAID controller is monitored daily.
Action
AMCC recommends that you replace any drive that has exceeded the SMART
threshold.
If the drive is part of a redundant unit, remove the drive through 3DM2 or
CLI. Replace the drive and start a rebuild.
If the drive is not part of a redundant unit, then you will need to backup your
data before replacing the drive.
See Also
“Viewing SMART Data About a Drive” on page 141
“Rebuilding Units” on page 150.










