User guide
Table Of Contents
- Title Page
- Table of Contents
- About this User Guide
- Introducing the 3ware® SATA RAID Controller
- Getting Started with Your 3ware RAID Controller
- First-Time RAID Configuration Using 3BM
- Driver Installation
- Driver Installation Under Windows
- Driver Installation Under Linux
- Obtaining 3ware Linux Drivers
- Driver Installation Under Red Hat Linux or Fedora Core 5
- Materials required
- Creating a Red Hat Linux Driver Diskette
- Installing the 3ware Kernel Driver Module while Installing Red Hat Linux on a New Unit
- Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device
- About Variables In the Kernel Driver Module Installation Instructions
- Driver Installation Under SuSE Linux
- Compiling a 3ware Driver for Linux
- Driver Installation Under FreeBSD
- 3ware BIOS Manager 2 (3BM 2) Introduction
- 3DM 2 (3ware Disk Manager) Introduction
- Configuring Your Controller
- Configuring Units
- Configuring a New Unit
- Creating a Hot Spare
- Naming a Unit
- Setting Unit Policies
- Changing An Existing Configuration by Migrating
- Deleting a Unit
- Removing a Unit
- Moving a Unit from One Controller to Another
- Adding a Drive
- Removing a Drive
- Rescanning the Controller
- Maintaining Units
- Checking Unit and Drive Status through 3DM
- About Degraded Units
- About Inoperable Units
- Alarms, Errors, and Other Events
- Background Tasks
- Scheduling Background Tasks
- Locating a Drive by Blinking Its LED
- Maintaining Your Controller
- Determining the Current Version of Your 3ware Driver
- Updating the Firmware and Driver
- Downloading the Driver and Firmware
- Updating the Firmware Through 3DM 2
- Updating the 3ware Driver and Firmware Under Windows
- Using the Update Utility With Multiple Controllers
- Updating the 3ware Driver Under Windows XP
- Updating the 3ware Driver Under Red Hat or Fedora Core
- Updating the 3ware Driver Under SuSE
- Updating the 3ware Driver Under FreeBSD
- Updating the Firmware Under Linux and FreeBSD
- Viewing Battery Information
- Testing Battery Capacity
- 3DM 2 Reference
- Troubleshooting
- Appendices
- Index
Problems and Solutions
www.3ware.com 221
Enclosure-Related Problems
An LED is blinking red on the 3ware Sidecar.
A blinking red LED on the 3ware Sidecar indicates that there is a “predicted
fault” on the drive in that slot.
This can result from a number of different factors, include a SMART error,
read error, or cable error. The drive has not failed yet, but may fail soon.
For additional information about the LED indicators on the 3ware Sidecar, see
“Enclosure LED Status Indicators” on page 135.
Hardware Installation Problems
Two common problems during hardware installation are listed below. For
details related to other issues, check the 3ware KnowledgeBase: http://
www.3ware.com/KB/kb.asp.
The 3ware BIOS screen never appears
• The 3ware RAID controller may not be installed properly. Reinstall the
hardware and reboot.
• The motherboard may be functional, but may not be compatible. Please
check the Motherboard Compatibility List on the 3ware website at http://
www.3ware.com/products/compatibility.asp to see if you motherboard
has been tested by 3ware. If you have a different type of motherboard
available, you may want to test the controller in it to see if the 3ware
BIOS screen appears.
• The motherboard's BIOS may need to be upgraded. Check the web site of
the motherboard manufacturer to download and install their latest BIOS.
• The motherboard may not be functional.
• Use a different PCI slot. If you are using a PCI riser card, try installing it
directly. Some riser cards are not compatible with certain motherboards.
• You may not have the latest 3ware firmware and driver. To see what
version you have, see “Determining the Current Version of Your 3ware
Driver” on page 163.To download the most recent software, see http://
www.3ware.com/support/download.asp.
Need to boot from a non-3ware device without changing the boot
order
If the operating system is installed on a 3ware unit, you can temporarily
bypass the 3ware BIOS and prevent the OS from booting from that unit by
pressing Alt-b. This saves the step of changing the boot order in the
motherboard BIOS and 3BM and having to change it back again.