User guide
Table Of Contents
- Title Page
- Table of Contents
- About this User Guide
- Introducing the 3ware® SATA RAID Controller
- Getting Started with Your 3ware RAID Controller
- First-Time RAID Configuration Using 3BM
- Driver Installation
- Driver Installation Under Windows
- Driver Installation Under Linux
- Obtaining 3ware Linux Drivers
- Driver Installation Under Red Hat Linux or Fedora Core 5
- Materials required
- Creating a Red Hat Linux Driver Diskette
- Installing the 3ware Kernel Driver Module while Installing Red Hat Linux on a New Unit
- Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device
- About Variables In the Kernel Driver Module Installation Instructions
- Driver Installation Under SuSE Linux
- Compiling a 3ware Driver for Linux
- Driver Installation Under FreeBSD
- 3ware BIOS Manager 2 (3BM 2) Introduction
- 3DM 2 (3ware Disk Manager) Introduction
- Configuring Your Controller
- Configuring Units
- Configuring a New Unit
- Creating a Hot Spare
- Naming a Unit
- Setting Unit Policies
- Changing An Existing Configuration by Migrating
- Deleting a Unit
- Removing a Unit
- Moving a Unit from One Controller to Another
- Adding a Drive
- Removing a Drive
- Rescanning the Controller
- Maintaining Units
- Checking Unit and Drive Status through 3DM
- About Degraded Units
- About Inoperable Units
- Alarms, Errors, and Other Events
- Background Tasks
- Scheduling Background Tasks
- Locating a Drive by Blinking Its LED
- Maintaining Your Controller
- Determining the Current Version of Your 3ware Driver
- Updating the Firmware and Driver
- Downloading the Driver and Firmware
- Updating the Firmware Through 3DM 2
- Updating the 3ware Driver and Firmware Under Windows
- Using the Update Utility With Multiple Controllers
- Updating the 3ware Driver Under Windows XP
- Updating the 3ware Driver Under Red Hat or Fedora Core
- Updating the 3ware Driver Under SuSE
- Updating the 3ware Driver Under FreeBSD
- Updating the Firmware Under Linux and FreeBSD
- Viewing Battery Information
- Testing Battery Capacity
- 3DM 2 Reference
- Troubleshooting
- Appendices
- Index
Alarms, Errors, and Other Events
www.3ware.com 141
Downloading an Error Log
You can download an error log containing information from the firmware log.
This can be useful when troubleshooting certain types of problems. For
example, you might want to send the saved file to 3ware Customer Support
for assistance when troubleshooting.
To download the error log
1 In 3DM, choose
Information > Controller Details from the menu bar.
2 Make sure the correct controller is displayed in the Select Controller
field in the menu bar.
3 On the Controller Details page, click the
Download Error Log link.
4 When the Save or Open dialog box appears, navigate to where you want
to save the log and click
OK.
Viewing SMART Data About a Drive
You can view SMART (Self-Monitoring, Analysis, and Reporting
Technology) data about a drive to help troubleshoot problems that occur.
SMART data is available on all disk drives (unit members, Single Disks, and
Hot Spares).
You can also set self-tests that will check the SMART attributes and post
messages to the Alarms page when they are exceeded. For more information,
see “Selecting Self-tests to be Performed” on page 160.
To view SMART data
1 Choose
Information > Drive Information from the menu bar.
2 On the Drive Information page, click the port number for the drive you
are interested in.
A window showing details of the SMART data opens. The data is shown
as hex values.