Ubee Interactive® DOCSIS 3.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 Contents 1 SAFETY GUIDELINES............................................................................................................................................ 3 1.1 ECO-ENVIRONMENTAL STATEMENTS .................................................................................................................... 3 2 INTRODUCTION ......................................................................................................................
Ubee U10CO35 Cable Modem User Guide, v10_30_10 1 Safety Guidelines The following information provides safety guidelines for anyone installing and maintaining the U10C035 cable modem. Read all safety instructions in this guide before attempting to unpack, install, operate, or connect power to this product. Follow all instruction labels on the device itself. • Always follow basic safety precautions to reduce the risk of fire, electrical shock and injury.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 2 Introduction Welcome to the Ubee family of data networking products. This document provides instructions on how to connect and use the Ubee U10C035 Cable Modem. The U10C035 Cable Modem provides high-speed access to the Internet using an active Internet connection provided by your cable service provider. 2.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 Upstream • Frequency Range: 5 MHz ~ 42 MHz • Modulation: QPSK, 8, 16, 32, 64 QAM, 128 QAM (S-CDMA only) • Maximum Data Rate 4 US: 122 Mbps (108 Mbps) RF Output Power • TDMA /ATDMA: +8 to +54 dBmV (32QAM, 64QAM) – ATDMA only +8 to +55 dBmV (8QAM, 16QAM) +8 to +58 dBmV (QPSK) • S-CDMA: +8 to +53 dBmV (all modulations) Network Management • SNMP v1/v2/v2c and v3 agent Built-In • Telnet • Web UI • IPv4 and IPv6 support Physical Specifications • D
Ubee U10CO35 Cable Modem User Guide, v10_30_10 2.3 Package Contents The U10C035 product package contains the following: U10C035 Front View U10C035 Rear View U10C035 DOCSIS 3.0 Cable Modem Firmware – 3.10.1203, Firmware approved by Comcast QA DOCSIS 1.x/2.0/3.0 Certified Straight-through Ethernet Cable, RJ45 Wall-wart adapter - AC to DC Power Switching Input: 100-120VAC 50/60 Hz 0.3A Output: 12V / 1.0Amp Energy Star Level V beginning Jan-2010 Wall-mount instructions & template.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 2.4 Minimum Requirements The following are the system requirements for computers connecting to the cable modem and for using the web interface of the cable modem. PC – Minimum System Requirements Processor 300Mhz Operating System Windows 2000 pro, Windows XP Memory 128 MB RAM Hard Drive 125 MB free space Disk Drive CD-ROM drive Email Client Outlook Express 5.5/6 Internet Browser Internet Explorer version 5.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 2.5 Back Panel Connectors Power This is where you plug in the included power adapter. Remember to use only the power adapter that came with the cable modem. 1000BaseT This is where you plug in the included Ethernet cable. The other end connects to the Ethernet port on the PC or NIC. Reset Allows you to power-cycle the cable modem. This function does NOT reset to factory defaults.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 2.6 Cable Modem LEDs This section describes the functions of the cable modem’s LEDs and connectors. Important: U10C035 cable modems manufactured after January 2010 use the blue and green LED color combination. Cable modems in the field or those manufactured prior to January 2010 use the orange and green color combination. Be sure to use the table for your specific cable modem.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 Cable interface traffic (network access enabled) on on on on on depends on on Ethernet status Ethernet connected depends on provisioning state on on Ethernet traffic depends on provisioning state blink on • GREEN Ethernet LED indicates 10/100/1000 Mbps speed has been negotiated. • LED flashing indicates network traffic on the active port. • LED dark indicates no connectivity. 2.6.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 Network off Access Disabled Cable interface traffic (network access enabled) on on on on on on on on on on depends on on Ethernet status Ethernet connected depends on provisioning state on on Ethernet traffic depends on provisioning state blink on • GREEN Ethernet LED indicates 10/100/1000Mbps speed has been negotiated. • LED flashing indicates network traffic on the active port. • LED dark indicates no connectivity.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 3 Web-Based Device Management Utility Use this chapter to access and use the U10CO35 web management utility. 3.1 PC Requirements Be certain that your PC adheres to the following requirements. Refer to page 7 for more information on system requirements: Supports TCP/IP, Supports DHCP, Web browser installed 3.2 Connect the Device Use the following procedure to connect the U10CO35 cable modem. 1.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 3.3 Access the Web Interface Use the following procedure to access the web interface. 1. From the computer, launch an internet browser. 2. In the internet browser, enter the following address and press : http://192.168.100.1 Note: You may also access the web interface using the cable/RF IP address, offered to the modem via DHCP during registration. 3.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 5. Click OK after entering the login. Note: The Web Interface page displays the message“401Unauthorized” when the username or password is incorrect. 6. The following navigation screen displays after logging in to the web interface. All menu functions for the web interface are explained in the following sections. Note: The Tools menu (upper-right side of screen) is displayed only when the admin login is used to access the web interface. 3.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 Item Description Cable Modem Indicates that the cable modem is Docsis1.0/Docsis1.1/Docsis2.0/Docsis3.0 compliant. MAC Address Displays the MAC address of cable modem. Serial Number Displays the serial number of cable modem (usually the MAC address without “:” between octets). Boot Code Version Displays the current boot code version. Software Version Displays the current software version. Hardware Version Displays the current hardware version.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 current provisioning state. Ethernet Link Status Displays the current link status of the Ethernet interface. The Status field displays Up/Down to indicate if there are devices (for example, PCs) connected to the Ethernet interface. The Comments field displays speed and the duplex type of connected devices. 3.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 Power Level (dBmV) Displays the current locked downstream received power (dBmV). RxMER (dB) Displays the current locked downstream Modulation Error Rate (MER). Correctable Codewords This field displays R-S codewords received on this channel with correctable errors. Uncorrectable Codewords This field displays R-S codewords received on this channel with uncorrectable errors. Refresh Click to re-display the current state of information in this screen.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 Modulation Displays the current locked upstream modulation type (QPSK/ 8QAM /16QAM/ 32QAM/64QAM/128QAM/256QAM). Symbol Rate (Ksym/sec) Displays the current locked upstream symbol rate. Mini-Slot Size Displays the current locked upstream mini-slot. Power Level (dBmV) Displays the current locked upstream transmit power. T1 Timeouts Displays the number of timeouts waiting for a valid UCD from the CMTS.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 Item Description transmission of specific traffic types (maintenance, short packets, long packets, or unsolicited grants, such as those for voice traffic). Differential Encoding Displays the current differential encoding state (ON/OFF). Preamble Length Displays the current preamble length, 0-1536 (bits) used for synchronization. Preamble Value Offset Displays the current preamble value offset, 0-1534 (bits).
Ubee U10CO35 Cable Modem User Guide, v10_30_10 3.9 Event Log Use the following procedure to review the event log generated by the cable modem. The event log captures all key behavioral activity of the cable modem. 1. Access the web interface. Refer to page 13 for instructions if required. 2. Click Event Log from the left-side of the screen. 3. Instructions are provided below the following example. Item Description Refresh Update events in the log as they occur. Clear Log Empty the event log.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 4 Tool Page The Tool options of the web interface allow you to reset/power cycle the cable modem or perform a factory default. 1. Access the web interface. Refer to page 13 for instructions if required. Important: You must log in using the admin account to use the Tool menu. 2. Click Tool from the top-right side of the screen. 3. Refer to the following sections for instructions on using the Tool options. 4.
Ubee U10CO35 Cable Modem User Guide, v10_30_10 4.2 Reset Modem This option allows you to reset the cable modem just as you would by power-cycling or performing an SNMP reset of the device. This reset does not perform a factory default. Original primary downstream information is retained so registration time is faster than the Reset Defaults option. 1. Access the web interface. Refer to page 13 for instructions if required. Important: You must log in using the admin account. 2.
