Cable Modem Router Model Number: U10C012 User’s Guide Rev. 1.0 Firmware 5.20.
Contents 1. BEFORE YOU BEGIN ...........................................................................................................4 Understand the Cable Modem’s Features ....................................................................................................... 4 Contact Your Local Cable Operator ................................................................................................................ 4 Prepare Your Area for Cable Modem Installation...................................
Cable Modem Information ............................................................................................................................. 33 Cable Modem Status........................................................................................................................................ 34 Downstream ..................................................................................................................................................... 35 Upstream ............................
1. Before You Begin Your new cable modem provides high-speed access to the Internet by an active Internet Connection through your cable service provider. This user guide describes how to set up and use the cable modem. Before installing the cable modem, you should read this user guide to ensure proper cable modem operation.
Prepare Your Area for Cable Modem Installation Before installing your cable modem, you should first prepare your area. To do this: 1. Locate your cable outlet and ensure that it is located within proper distance of your cable modem and computer. Be sure not to bend the cable as this may strain the connector and cause damage. 2.
Be sure to follow the instructions provided for the port that you want to use. Using the USB port allows you to install the cable modem more quickly and easily than using the Ethernet port, because you do not have to install and configure a network interface card (NIC). USB, however, only enables you to connect one computer to the cable modem. Using the Ethernet port allows you connect multiple computers to a cable modem through the use of additional equipment that is not included.
3. You will see the following Welcome screen. 4. Click “Next>”. You will see the following Start screen.
5. Click “Next>”. You will see the following ‘Complete’ screen. 6. Click “Finish”. You will see below screen, and then select ‘Yes.
USB cable to the PC by following next section instructions. Installing the Hardware This section explains how to connect the cable modem to the computer, wall outlet, and electrical outlet. To install the hardware: 1. Power off the computer 2. Connect one end of the coaxial cable to the cable modem’s cable connector. Connect the other end of the coaxial cable to the cable wall outlet. Be sure not to bend or over tighten the cables as this may strain the connector and cause damage.
2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following screen. 3. Select Search for the best driver for your device (Recommended). Then select Next. You will see the following screen.
4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have Windows search for the necessary driver files. You will see the following: 5. Select the updated driver (Recommended) Ambit USB Cable Modem and click next. You will see the following screen.
CAUTION: You must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the correct location of the driver files. DO NOT proceed if USB Composite Device is displayed in the above window. Contact your cable provider for further assistance. 6. Click Next. The computer automatically installs the necessary driver files.
7. If the above screen appears, you must insert the Windows 98 CD so that Windows can copy the remaining files. 8. After files copying is done, you will see the following screen: 9. Click Finish to complete the installation. You will see the following screen.
10. Choose Yes to restart your computer. 11. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter.
Installing the Software Drivers in Windows Me Operating System To install the cable modem software drivers using the Windows Me operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following screen. 3. Select Automatic search for a better driver (Recommended) and click (Next).
4. Click Next. The computer automatically installs the necessary driver files. 5. Click Finish after the computer has copied the necessary files. You will see the following screen.
6.
Installing the Software Drivers in Windows 2000 Operating System To install the cable modem software drivers using the Windows 2000 operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Insert the CD into the PC’s CD-ROM Drive and click Next. You will see the following screen.
3. Select Search for a suitable driver for my device (recommended. Then select Next. You will see the following screen 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive.
Next to have Windows locate the necessary driver files. You will see the following screen. 5. Click Next to install the driver files for the cable modem. You will see the following screen.
7. Click Finish to complete the installation. 8. After the installation is completed, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter.
Installing the Software Drivers in Windows XP Operating System 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen. 2. Choose the software automatically (Recommended). Click Next to continue. You will see the following screen.
3. Click Finish to complete the installation.
Troubleshooting the USB Installation None of the LEDs is on when I power on the LAN Cable Modem. Check the connection between the power adapter and the cable modem. Power off the LAN Cable Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may have a hardware problem. When attempting to install the USB driver in Windows 98 SE, I receive the following error message: Device not installed at this time. Driver not found.
4. Select USB Composite Device and click Remove 5. Click Refresh The Add New Hardware Wizard window appears, displaying the device name USB Composite Device. Refer to the proper operating system instructions in this chapter for information on reinstalling the driver properly. All of the LEDs on the front of my modem look correct, but I cannot access the Internet. • If the POWER, USB, SYNC, and READY are solidly lit, the cable modem is working properly.
necessary files from you computer. 3. Installing the Modem Using the Ethernet Port This chapter explains the process for installing your cable modem using the Ethernet port. See Chapter 2 “Installing the Cable Modem Using the USB Port” for instructions on installing the cable modem using the USB port. You can use the cable modem’s Ethernet ports if you have: • A PC running Windows 95 (or later) operating system or a Macintosh computer running system 7.
properly. Troubleshooting the Ethernet Installation None of the LEDs are on when I power on the Cable Modem. Check the connection between the power adapter and the cable modem. Power off the Cable Modem and wait for 5 seconds and power on the modem again. If the problem still exists, you may have a hardware problem. The Ethernet 1/2/3/4 LED on my cable modem is not lit. • Try restarting the computer so that is could re-establish a connection with the cable modem.
• If you are using a cable splitter, try removing the splitter and connect the cable modem directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish communications with your cable service provider. • • Your Ethernet or coaxial cable may be damaged. Try using another cable. If none of these suggestions work, contact your cable service provider for further assistance.
4. Cable Modem Router LEDs and Connectors This chapter describes the functions of the cable modem router’s LEDs and connectors. When the pwr, sync, and ready LEDs are lit, the cable modem router is working properly. The usb or enet 1, 2, 3, 4 LEDs should also be lit depending on what port is being used. The following provides an overview of the LED indicator lights on the front of the cable modem router and what the LEDs mean.
Connectors on the Back of the Modem This list of connectors describes where to connect the cables and power adapter when installing the cable modem. 1. Power: This is where you plug the included power adapter. Remember to use only the power adapter that came with the cable modem. 2. Ethernet 10/100 Port 1, 2, 3, 4: This is where you plug the Ethernet cable. The other end connects to the Ethernet port on the PC. 3. USB: This is where you plug the included USB cable.
5. Web User Interface Accessing the Web User Interface 1. The PC connected to the cable modem must support TCP/IP connection and dynamic DHCP IP address acquisition, and must have a web browser installed. 2. Open the web browser and set the URL location as: http://192.168.100.1 3. Click LOGIN. Enter user for User name and user for Password, and then click OK.
4. If the user enters an incorrect user name and/or password, the web user interface displays “401Unauthorized”.
Web User Interface Home Page A main menu is shown at the top of the pages and the user can select different options to view cable modem information.
Cable Modem Status User’s Guide 34
Downstream User’s Guide 35
Upstream User’s Guide 36
Upstream Burst User’s Guide 37
Operation Parameters User’s Guide 38
Event Log • Clear Log Click “Clear Log” to empty event log.
FIREWALL TOD Filter This page allows configuration of web access filters to block all internet traffic to and from specific network devices based on time of day settings. Time of Day Access Filter • ADD • Remove Specify MAC address of the CPE to be filtered. Click to remove MAC address entry in the list. • Enable Check to enable TOD access filter based on the MAC address entry. Uncheck to disable TOD access filter.
Application Filters This page allows configuration of application filters. A list of "trusted computers" can also be entered that are not subject to the filters entered. Specific Firewall features can also be enabled. It is highly recommended that the Firewall is left enabled at all times for protection against Denial of Service attacks, etc. Application filters • Filter Proxy Check to enable Proxy filter. Uncheck to disable Proxy filter. • Filter Cookies Check to enable cookies filter.
Check to enable ActiveX filter. Uncheck to disable ActiveX filter. • Filter Popup Windows Check to enable Popup Windows filter. Uncheck to disable Popup Windows filter. • Block Fragmented IP Packets Check to enable Fragmented IP Packets filter. Uncheck to disable Fragmented IP Packets filter. • Firewall Protection Check to enable Firewall protection. Uncheck to disable Firewall protection. • Apply Click “Apply” to change the displayed parameters.
Event Log This page allows configuration of Firewall event log reporting via E-mail alerts and a local view of the attacks on the system. Event Log • Contact E-mail Address Specify E-mail address to receive event logs. • SMTP Server Name Specify SMTP Server Name that the out going event log E-mail is used. • E-mail Alerts Check Enable to start E-mail Alerts. Uncheck Enable to stop E-mail Alerts. • Apply Click “Apply” to change the displayed parameters.
Parental Control Setup This page allows configuration of parental control rules. Content Filtering • Keyword Blocking • Domain Blocking Check to enable blocking based on the Keyword Check to enable blocking based on the list. Domain list. Uncheck to disable keyword blocking. Uncheck to disable domain blocking. • Apply Click “Apply” to change the displayed parameters. • Add Keyword Specify the keyword and click Add Keyword to add the keyword into the list.
Violation Log This page provides a local view of the Parental control violation log.
Diagnostics Ping This page provides ping diagnostics to help with IP connectivity problems. Ping Test Parameters • Ping Target Specify target IP address. • Ping Size Specify ping packet size in bytes. • No. of Pings Specify number of pings. • Ping Interval Specify interval between pings in ms. User’s Guide • Start Test Click to start ping test. • Abort Test Click to abort ping test. • Clear Results Click to clear result messages. • Refresh Click “Refresh” to get updated results.
Client List This page shows listing of client’s information. • Refresh Click “Refresh” to get updated results.
Security This page allows password change and the ability to set user configuration to factory defaults. Security • Password Enter new password. • Re-Enter Password Re-enter password to confirm. • Restore User Factory Defaults Click Yes to set user configuration to factory defaults. Click No to keep current user configuration. • Apply Click “Apply” to change the displayed parameters.