Wireless LAN Cable Modem Modem Number: U10C007 User’s Guide Rev. 1.1 Firmware 5.11.
Contents 1. BEFORE YOU BEGIN ...........................................................................................................4 Understand the Wireless Cable Modem’s Features .......................................................................................... 4 Contact Your Local Cable Operator................................................................................................................... 4 Prepare Your Area for Wireless Cable Modem Installation ...........................
Cable Modem Information ................................................................................................................... 28 Cable Modem Status.............................................................................................................................. 29 Downstream............................................................................................................................................ 29 Upstream ..........................................................
1. Before You Begin Your new wireless cable modem provides high-speed wireless access to the Internet by using IEEE 802.11b/g wireless standard and an active Internet Connection through your cable service provider. This user guide describes how to set up and use the wireless cable modem. Before installing the wireless cable modem, you should read this user guide to ensure proper wireless cable modem operation.
Prepare Your Area for Wireless Cable Modem Installation Before installing your wireless cable modem, you should first prepare your area. To do this: 1. Locate your cable outlet and ensure that it is located within proper distance of your wireless cable modem and computer. Be sure not to bend the cable as this may strain the connector and cause damage. 2. Place wireless cable modem as high as possible. Allow sufficient airflow around the wireless cable modem to prevent overheating. 3.
• If using the wireless cable modem’s Ethernet port: o A PC running Windows 95 (or later) operating system or a Macintosh computer running system 7.6 (or later) operating system o An active Ethernet port on your PC or Macintosh • If using the wireless cable modem’s Wireless feature: o A PC running Windows 98 (or later) operating system or a Macintosh computer running system 7.
outlet, and electrical outlet. To install the hardware: 1. Power off the computer 2. Connect one end of the coaxial cable to the wireless cable modem’s cable connector. Connect the other end of the coaxial cable to the cable wall outlet. Be sure not to bend or over tighten the cables as this may strain the connector and cause damage. If you plan to connect the wireless cable modem and television to the same wall outlet, you must use a cable line splitter (not included). 3.
USB, however, only enables you to connect one computer to the cable modem. Using the Ethernet port allows to you connect multiple computers to a cable modem through the use of additional equipment which is not included. Please contact your cable service provider for more information on using multiple computers. Installing the Software Drivers Before Hardware Connection CAUTION: You should run the “Setup.exe” program first before you connect USB cable to the PC.
5. Click “Next>”. You will see the following ‘Complete’ screen. 6. Click “Finish”. You will see below screen, and then select ‘Yes.’ Now you can connect the USB cable to the PC by following next section instructions.
Installing the Hardware This section explains how to connect the cable modem to the computer, wall outlet, and electrical outlet. To install the hardware: 1. Power off the computer 2. Connect one end of the coaxial cable to the cable modem’s cable connector. Connect the other end of the coaxial cable to the cable wall outlet. Be sure not to bend or over tighten the cables as this may strain the connector and cause damage.
2. Insert the CD into the PC’s CD-ROM drive and click Next. You will see the following screen: 3. Select Search for the best driver for your device (Recommended). Then select Next. You will see the following screen.
4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have Windows search for the necessary driver files. You will see the following. CAUTION: You must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the correct location of the driver files. DO NOT proceed if USB Composite Device is displayed in the above window. Contact your cable provider for further assistance. 5. Click Next.
6. If the above screen appears, you must insert the Windows 98 CD so that Windows can copy the remaining files. 7. Wait for Windows to complete copying the remaining files.
8. Click Finish to complete the installation. You will see the following screen. 9. Choose Yes to restart your computer. 10. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. Installing the Software Drivers in Windows Me Operating System To install the cable modem software drivers using the Windows Me operating system: 1. Power on your PC.
3. Select Automatic search for a better driver (Recommended) and click (Next). The computer automatically copies the necessary driver files from the CD. You will see the following screen. 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have Windows search for the necessary driver files.
5. Click Finish after the computer has copied the necessary files. You will see the following screen. 6. Click Yes to restart the computer Installing the Software Drivers in Windows 2000 Operating System To install the cable modem software drivers using the Windows 2000 operating system: 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen.
2. Insert the CD into the PC’s CD-ROM Drive and click Next. You will see the following screen. 3. Select Search for a suitable driver for my device (recommended. Then select Next>.
4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have Windows locate the necessary driver files. You will see the following screen. 5. Click Next to install the driver files for the cable modem. You will see the following screen.
7. Click Finish to complete the installation. 8. After the installation is completed, verify that the USB LED is lit on the front of you cable modem. If not, refer to the troubleshooting section later in this chapter. Installing the Software Drivers in Windows XP Operating System 1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware Wizard screen.
2. Choose the software automatically (Recommended). Click Next to continue. You will see the following screen. 3. Click Finish to complete the installation.
Troubleshooting the USB Installation None of the LEDs are on when I power on the Wireless LAN Cable Modem. Check the connection between the power adapter and the cable modem. Power off the Wireless LAN Cable Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may have a hardware problem. When attempting to install the USB driver in Windows 98 SE, I receive the following error message: Device not installed at this time. Driver not found.
All of the LEDs on the front of my modem look correct, but I cannot access the Internet. • If the POWER, USB, SYNC, and READY are solidly lit, the cable modem is working properly. Use the following procedures to verify connectivity between the PC and the cable modem: o Launch Your PC’s Internet Browser (e.g., Netscape, IE) o Enter http://192.168.100.1 into your browser. This URL connects you directly to the web server within your cable modem.
installing the wireless cable modem using the USB port. You can use the wireless cable modem’s Ethernet port if you have: • A PC running Windows 95 (or later) operating system or a Macintosh computer running system 7.6 (or later) operating system • An active Ethernet port on your PC Before you begin, verify that your Network Interface Card (NIC) has been installed and configured for use with your wireless cable modem. The wireless cable modem requires TCP/IP to be installed.
• Try restarting the computer so that is could re-establish a connection with the wireless cable modem. • Check for a resource conflict (Windows users only). To do this: 1) Right-click on the My Computer icon on your desktop and choose Properties. 2) Click the Device Manager tab and look for a yellow exclamation point or red X over the NIC in the Network Adapters field. If you see either one, you may have an IRQ conflict.
LEDs on the Front of the Modem pwr usb _____Ethernet____ sync ready wlan 1 2 3 4 • pwr: Indicates that the wireless cable modem has successfully completed internal power-on tests. • usb: Indicates connectivity between the USB port on the wireless cable modem and a PC’s USB port. • sync: Indicates the connection status between the wireless cable modem and the cable network.
Ethernet 10/100 PWR 4 3 2 1 USB Cable 1. PWR: This is where you plug the included power adapter. Remember to use only the power adapter that came with the wireless cable modem. 2. Ethernet 10/100 Port 1, 2, 3, 4: This is where you plug the Ethernet cable. The other end connects to the Ethernet port on the PC or NIC 3. USB Port: This is where you plug the included USB cable. The other end connects to the USB port on your PC. 4.
6. Web User Interface Accessing the Web User Interface 1. The PC connected to the wireless cable modem must support TCP/IP connection and dynamic DHCP IP address acquisition, and must have a web browser installed. 2. Open the web browser and set the URL location as: http://192.168.100.1 3. Click LOGIN. Input user for User name and user for Password, and then click OK. 4. If the user inputs an incorrect user name and/or password, the web user interface displays “401Unauthorized”.
Web User Interface Home Page A main menu is shown at the top of the pages and the user can select different options to view wireless cable modem information..
Cable Modem Status Downstream User’s Guide 29
Upstream Upstream Burst User’s Guide 30
Operation Configuration Event Log User’s Guide 31
Wireless Basic This page allows configuration of the Wireless Modem parameters the SSID and channel number. Wireless Basic • Network Name (SSID) Enter SSID to group your wireless network. The wireless clients that have the same SSID can communicate with others. The default SSID is the last four hexadecimal digits of the modem MAC address. • Broadcast SSID When set to closed, SSID will not be broadcasted to avoid unauthorized access to the network. • Country When set to USA, Channel 1 to 11 is available.
Security This page allows configuration of the WEP keys and/or passphrase. Wireless Security • Network Authentication Network authentication can be set to disable, 802.1x, WPA, and WPA-PSK. Factory default for Network Authentication is disabled. • WPA Pre-Shared Key Enter WPA Pre-shared Key when WPA-PSK network authentication is selected. • WPA Group Rekey Interval Enter WPA Group Rekey Interval when WPA-PSK network authentication is selected.
Shared Key Authentication can be set to optional or required. • PassPhrase You can set WEP encryption key by entering a word or group of printable characters in the Passphrase box and click “Generate WEP keys”. These characters are case sensitive. • Network Key 1, 2, 3, 4 You can pre-define up to 4 keys for 64-bit or 128-bit (64-bit keys require 10 hexadecimal digits) (128-bit key require 26 hexadecimal digits) Factory default WEP keys are 128-bit, and the key is the cable modem MAC address plus 14 zeros.
Access This page allows configuration of the Access Control to the AP as well as status on the connected clients. Selects whether clients with the specified MAC address are allowed or restricted wireless access. Wireless Access • MAC Restrict Mode MAC Restrict Mode can be set to Disabled, Allow, or Deny. • Mac Address Enter Mac Address to allow or deny access to the AP. Select Clear to remove Mac address to allow or deny access to the AP.
• Add Click “Add” to include MAC Address for deny or allow.
Gateway Information This page shows gateway information. Gateway Information • Refresh Click “Refresh” to get current gateway information. • Connected Computers Click “Connected Computers” to show computers attached to the cable modem.
Firewall Time Provision This page allows configuration of Time Provision to get the current time via specific provision mode. Firewall – Time Provision • TOD / NTP Check “TOD” to enable Time Provision using TOD. Check “NTP” to enable Time Provision using NTP. • NTP Primary Server: Specify NTP Primary Server IP address when in NTP Time Provision mode. • NTP Secondary Server: Specify NTP Secondary Server IP address when in NTP Time Provision mode.
TOD filter This page allows configuration of web access filters to block all internet traffic to and from specific network devices based on time of day settings. Firewall – TOD Filter • Connected Computers Click “Connected Computers” to specify day & time to block certain computer in the network. • Computer Name Select Computer Name and check “Enable” to start blocking internet access according to the schedule.
Firewall – TOD Filter • Day(s) to Block Check day(s) to block internet access for the “Add Computer”. • Time of Day to Block Check Time of Day to block access for the “Add Computer”. • Applications Block Check Applications to block for the “Add Computer” • Apply Any configuration changes must be followed by “Apply” before changes will occur.
Web filter This page allows configuration of content filters to block to and from specific network devices based on keyword and domain name entries. A list of "trusted computers" can also be entered that are not subject to the filters entered. Specific Firewall features can also be enabled. It is highly recommended that the Firewall is left enabled at all times for protection against Denial of Service attacks, etc. Firewall – Web Filter • Filter Proxy Check “Enable” to enable Proxy filter.
Uncheck “Enable” to disable blocking Fragmented IP Packets. "With this feature enabled, all packets are checked to determine if the packet contains a "fragment" flag. If the flag exists, the CM will discard the packet. This feature is used primarily to protect against any intruders/hackers from gaining access to the router or network." "Under certain conditions, this feature may cause communication issues with other devices on the network and should be disabled.
Log This page allows configuration of Firewall event log reporting via email alerts and a local view of the attacks on the system. Firewall – Log • Contact E-mail Address Enter E-mail address for sending Firewall event log. • SMTP Server Name Enter SMTP Server Name for sending Firewall event log. • E-mail Alerts Check “Enable” to enable sending Firewall event log. Uncheck “Enable” to disable sending Firewall event log. • Apply Any configuration changes must be followed by “Apply” before changes will occur.
Content Filter Setup This page allows configuration of URL content filter rules. Content Filter – Setup • URL Keyword Blocking Check “Enable” to enable URL Keyword Blocking. Uncheck “Enable” to disable URL Keyword Blocking. • URL Domain Blocking Check “Enable” to enable URL Domain Blocking. Uncheck “Enable” to disable URL Domain Blocking. • Add Keyword Specify Keyword and click “Add Keywork” to add keyword to the list.
Violation Log This page provides a local view of the content filter log. Content Filter – Violation Log • Contact E-mail Address Enter E-mail address for sending Content Violation log. • SMTP Server Name Enter SMTP Server Name for sending Content Violation log. • Apply Any configuration changes must be followed by “Apply” before changes will occur. • E-mail Log Send current Content Violation log to e-mail address specified. • Refresh Update event log. • Clear Log Clear event log.
Tools Ping This page provides ping diagnostics to help with IP connectivity problems. Tools - Ping • Ping Target Specify target IP address. • Ping Size Specify ping packet size in bytes. • No. of Pings Specify number of pings. • Ping Interval Specify interval between pings in ms. User’s Guide • Start Test Click to start ping test. • Abort Test Click to abort ping test. • Clear Results Click to clear result messages. • Refresh Click “Refresh” to get updated results.
Trace Route This page provides trace route diagnostics to help with IP connectivity problems. Tools – Trace Route • Tracert Target Specify trace route target IP address. • MAX Hops Specify maximum hops. • Timeout Specify timeout. • Start Test Click “Start Test” to start trace route test. • Abort Test Click “Abort Test” to abort trace route test. • Clear Results Click “Clear Results” to clear result messages. • Refresh Click “Refresh” to get updated results.
Client List This page shows connected computer in client list. Tools – Client List • Refresh Click “Refresh” to get updated results.
Password This page allows you to change the user’s password. Tools – Password • Password Specify new password. • Re-Enter Password Re-Enter new password. • Apply Any configuration changes must be followed by “Apply” before changes will occur.
User Defaults This page allows you to restore Wireless, Firewall and Content Filter to Factory Defaults, and Cable Modem will reset after pressing Apply button. Tools – Factory Defaults • Restore User Factory Defaults Check “Yes” to restore user wireless, firewall and content filter to factory defaults. • Apply Any configuration changes must be followed by “Apply” before changes will occur.
