User's Manual

Version 1.0 ©Copyright 2015, Ambient LLC. All Rights Reserved. Page 14
Problem
Solution
Wireless remote
(thermo-hygrometer)
not reporting in to
console.
There are dashes
(--.-) on the display
console.
If any of the sensor communication is lost,
dashes (--.-) will be displayed on the screen. To
reacquire the signal, press and hold the
CHANNEL/+ button for 3 seconds, and the
remote search icon will be constantly
displayed. Once the signal is reacquired, the
remote search icon will turn off, and the
current values will be displayed.
The maximum line of sight communication range
is 300’ and 100’ under most conditions. Move the
sensor assembly closer to the display console.
If the sensor assembly is too close (less than 5’),
move the sensor assembly away from the display
console.
Make sure the remote sensor LCD display is
working and the transmitter light is flashing once
per 60 seconds.
Install a fresh set of batteries in the remote
thermo-hygrometer. For cold weather
environments, install lithium batteries.
Make sure the remote sensors are not
transmitting through solid metal (acts as an RF
shield), or earth barrier (down a hill).
Move the display console around electrical noise
generating devices, such as computers, TVs and
other wireless transmitters or receivers.
Move the remote sensor to a higher location.
Move the remote sensor to a closer location.