User's Guide

Kindle User’s Guide 72
Chapter 5 The Kindle Store
Once downloading is complete, items automatically appear in Home. If the download is not success-
ful, or if it is interrupted, Kindle will attempt to download again without any action required from
you.
Tip: Once your item has been downloaded, the original is retained in the Manage
Your Kindle page at Amazon.
Returning an Item
All of your Kindle Store purchases present an order cancellation feature at the time of
purchase in case you change your mind or made a mistake. Just select “Purchase by Accident?
Cancel this Order” on the order confirmation page. You’ll see the order cancellation page, along with
a “Return to Store” link. If the item had already downloaded to your Kindle, it will be removed the
next time your device connects to Whispernet.
For U.S. and other countries, Kindle Support can be reached via e-mail, Amazon’s Click-to-Call ser-
vice, or phone directly and toll free from many countries. For support information, click the Contact
Us option on our Kindle Support pages at www.kindle.com/support.
UK customers can contact Kindle Support at [e-mail] or by phone at: 0800-
496-2449 (toll free) or outside the UK: [phone] (charges will apply).
See also “Contacting Kindle Support” in Chapter 9.