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YOUR UNOFFICIAL KINDLE FIRE MANUAL
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10. Troubleshooting the Kindle Fire
From time to time you might run into a few problems running your Amazon Kindle Fire. You might experience slow
transition between screens, perhaps, or have problems running particular apps, games or even videos.
While battery management is a vital aspect of troubleshooting problems (many issues can be xed with a full charge)
there are plenty of other tips and tricks that you can use to overcome any issues that you might face as a Kindle Fire
user.
10.1 Restart the Device!
Should your Kindle Fire freeze or lock up, or if apps fail to respond correctly and you cannot return to the Newsstand
then there is only one thing that you can do – turn it off and back on again! There are two ways of doing this, the “nor-
mal” way and the “desperate” way.
However, before performing this step, you will need to ensure that your Kindle Fire has enough charge to cope. If the
device is frozen it could be attempting to perform a lot of processing in the background, something that will drain bat-
tery life. As such, you should charge the Kindle Fire for around 30 minutes before performing a Hard Reset.
The normal sequence in this procedure is that when the power button is held, the Kindle Fire displays a Shut Down
button for you to tap by way of conrmation. However this might not happen if the device has frozen, so in this situ-
ation you should use the Hard Reset procedure: hold the power button down (for about 20 seconds) until the device
powers off.
Powering the device back on, you should nd that the majority of issues are now resolved.
10.2 Tracing and Dealing with Problem Apps and Games
Many issues on the Kindle Fire can be app related. As a result you should take a look at the settings for the app you
suspect to be causing the problem.
This is something you should rst investigate by opening the app itself and checking the settings. If there are any op-