User guide

Can't Pair the Fire TV Remote App

If you can't pair your Fire TV Remote App, or if the app stops working, check your Wi-Fi network

connection.

Check this first:

• Make sure the device with the Fire TV Remote App is connected to the same Wi-Fi network as your

Fire TV Stick.

• Make sure another device isn't currently display mirroring to your Fire TV Stick, as this will prevent the

Fire TV Remote App from pairing.

• If you have advanced settings set up on your Wireless router, make sure mDNS discovery is enabled.

• If you used advanced settings on your Wireless router to manually assign a static IP address to your

Fire TV Stick, set the IP address to automatic.

Still having trouble?

Disconnect the power cord from your Fire TV Stick for three seconds, and then plug the power cord back

in.

Can't Pair the Fire TV Remote App