Operation Manual
or make purchases on the device through your Amazon account. Personal information such as
photos and side-loaded documents will remain on the device.
Tip: Deregister is most often used by customers who wish to switch Amazon accounts on a device within a
household. If you are selling your device, you should consider performing a factory reset to ensure you have
removed all personal information.
• Remote Alarm – Activate an alarm on your device. If your device can be reached, an alarm will play
on the device for two minutes or until it has been dismissed.
• Find My Device / Find Your Phone – Find your device's approximate location on a map generated
in . If your device cannot be reached immediately, you can request that Amazon continue trying to
reach your device periodically for the next three days. You will receive a status email from us stating
if we were able to locate your device or if we were unsuccessful after three days.
Important: The maps and location information used in the
Find My Device / Find Your Phone feature might be
inaccurate or unavailable depending on a number of factors, including the kind of wireless connectivity
supported by your device (Wi-Fi only or Wi-Fi + 4G/LTE) and whether it supports GPS. Find My Device / Find
Your Phone is not intended to be relied upon in situations where precise location information is needed.
• Remote Factory Reset – Reset your device to its default factory settings. If your device cannot be
reached immediately, you can request that Amazon periodically continue trying to reach your device
for the next three days. You will receive a status email from us stating if we were able to successfully
initiate a device factory reset or if we were unsuccessful after trying for three days.
Note: Resetting your device will remove your personal information, Amazon account information, and
downloaded content from the device only, and your device will no longer be available on your
page. Any
content you purchased from Amazon is automatically saved to the Cloud, and can be downloaded to other
devices registered to your account. Once initiated, Remote Factory Reset cannot be cancelled or reversed.
Manage Your Device
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