User's Guide

Kindle User’s Guide

Appendix A

Product Information

applies only to hardware components of the Device that are not subject to accident,

misuse, neglect, fire or other external causes, alterations, repair, or commercial use.

Instructions. For specific instructions about how to obtain warranty service for your

Device, please contact Customer Service using the contact information provided below. In

general, you will need to deliver your Device in either its original packaging or in equally

protective packaging to the address specified by Customer Service. Before you deliver

your Device for warranty service, it is your responsibility to back up any data, software, or

other materials you may have stored or preserved on your Device. It is possible that such

data, software or other materials will be lost or reformatted during service, and we will not

be responsible for any such damage or loss.

Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND

REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER

WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY

OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST

HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY

OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH

WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS

EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A

STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY

NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL,

INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF

WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS

THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL

INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS

NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR

LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL

DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

THIS "LIMITATIONS" SECTION DOES NOT APPLY TO CUSTOMERS IN THE

EUROPEAN UNION.

This limited warranty gives you specific rights. You may have additional rights under

applicable law, and this limited warranty does not affect such rights.

FOR AUSTRALIAN CONSUMERS: Our goods come with guarantees that cannot be

excluded under the Australian Consumer Law. You are entitled to a replacement or refund

for a major failure and for compensation for any other reasonably foreseeable loss or

damage. You are also entitled to have the goods repaired or replaced if the goods fail to

be of acceptable quality and the failure does not amount to a major failure. Goods

presented for repair may be replaced by refurbished goods of the same type rather than

being repaired. Refurbished parts may be used to repair the goods.