User's Manual

智莱科技 Shenzhen Zhilai Sci and Tech Co., Ltd.
文件名称:USA023 项目 23 门蓝牙柜_产品使用说明书
File name: User’s Manual for Odin Locker
版本 versionV3.1
文件编号ZL-ZL-110480
File No: ZL-ZL-110480
页数 pages31
- 30 -
8.2 ,付修服费标 Standard of Paid Maintenance Services After Warranty
Period
在保修期满后,我公司仍将提供后续有偿的服务,根据客户的不同需求,我公司提供了两套个
性化的售后服务形式以供选择,具体如下:
全年包干维修保养方案由我公司负责维修保养每年至少全面检测保养两次。维护
中产生的人工费、差旅费、配件费(如果是条码型,则不包括损耗件:打印机芯、切纸刀)均由我
公司承担。
按次维修方案每次接到贵单位通知后上门进行维修路费人工费和配件费 由贵单位承
担。日常保养由我公司培训贵单位人员完成。
免费维修方案贵单位派人到我公司进行免费的学习培训日常保养及维修由我公司
贵单位人员完成。
After the warranty period expires, we will still provide follow-up paid services. According to the
different requirements of the clients, we provides two sets of personalized after-sales service for selection
as follows:
1) Annual maintenance. We will be responsible for the maintenance at least twice a year. And we will
bear the round trip fare, labor and accessories costs(if the locker belongs to the barcode type, the
consumable parts are not included: printer core and paper cutter) generated by the maintenance.
2) Maintenance by times. Every time you need our maintenance service, you should be responsible
for round trip fare, labor and accessories costs. The daily maintenance is completed by your staff who is
trained by us.
3) Free maintenance. You can arrange the staff to our company for free learning and training. Daily
maintenance and repairs will be finished by your staff under our guidance.
8.3
服务承诺 Service Commitment
质保期内承诺 Commitment within the warranty period
因质量问题而产生的维修配件材料更换及相关人工由我公司负责
因设备的质量原因而造成丢失损失由我公司按照中华人民共和国合同法中的保管合同
的约定承担责任。
人为损坏由我公司派人维修损坏器件有偿提供