User Manual
12
EN
Troubleshooting
Problem Solution
The product does not switch on.
Check if the power plug is
connected to the power outlet.
Check if the power outlet works.
The product does not seal.
Check the vacuum bag for
damage.
Check for wrinkles in bag along
the sealing strip. To prevent
wrinkles in the seal, gently stretch
bag flat while inserting the bag
into a vacuum chamber (L).
For moist food or small quantity of
liquid, adjust to moist mode.
For a large quantity of liquid,
freeze into solid before
vacuuming.
Bag melts.
Sealing wire (K) is too hot. Wait 30
seconds between seals to allow
the sealing wire (K) to cool.
The product does not vacuum.
The upper and/or lower gasket
(M, P) is loose. Remove, clean
and reinstall the upper and/or
lower gasket (M, P).
The upper and/or lower gasket
(M, P) is damaged or has a
tear. Replace the gasket with a
provided spare (Y).
Check for wrinkles in bag along
the sealing strip. To prevent
wrinkles in the seal, gently stretch
bag flat while inserting the bag
into a vacuum chamber (L).
Adjust bag position and try again.