User Manual

17

TROUBLESHOOTING



PROBLEM POSSIBLECAUSE SOLUTION
Dimornoflame FlameLED’sareburntout. InspecttheLED’sandreplacethemif
necessary.
Backblackclothisfallingoff
androlledupintheflicker.
Changeaflickerandbackblackcloth.
Ember bed is not
glowingordimming
EmberLED’sareburntout InspecttheemberbedLED’sand
replacethemifnecessary.
Applianceturnsoffand
willnotturnon
Appliancehasoverheated,and
safetydevicehascausedthe
thermalswitchtodisconnect.
Turnoffthemainswitch,allow
appliancetocoolfor10minutes,
turnbackon.
House
tripped.
circuit breaker has Resethousecircuitbreaker.
Appliance’sfusehasblown. Replacethefuse.
Appliancewillnotcome
on when switch is
flippedtoON
Applianceisnotpluggedintoan
electricaloutlet.
Checkplugandplugin.
Appliancehasoverheatedand
safetydevicehascausedthe
thermalswitchtodisconnect.
Turnoffthemainswitch,allow
appliancetocoolfor10minutes,turn
backon.
Circuitboardisburntout. Inspectthecircuitboardandreplace
itifnecessary.
Nowarmaircomingout
ofappliance
Heaterisburntout. Inspect the burner and heater
assemblyandreplaceitifnecessary.
Flamesputters Flamemotorisdefective. Callaqualifiedservicetechnicianand
replaceflamemotor.
Remote Control does
notwork.
Lowbatteries.
Unitswitchin“O”position.
Replace AAA batteries in remote
control.
Turntheswitchin“I”position.
Flameisfixed. Wiringmaybelooseorthe
flamemotormaybedefective.