Installation and Operation Guide

9-10 TS-3000i Web Clock Installation & Operation Guide
FAQ-29. I have assigned a static IP address to the clock but I can’t
find the clock using the TS-3000i utility?
 Make sure no other device is using the IP address that is
assigned to the clock. If that is the case, change the IP
address to different value.
 Make sure the clock is not assigned a local-link (private) IP
address such as; 169.254.x.x
 Make sure you have assigned the correct subnet and
gateway value in the device’s network settings.
 Make sure the PC (on which you are running the TS-3000i
utility) and the clock are on the same subnet.
FAQ-30. I have connected the clock directly to the PC (or through
the switch) but I can’t find the clock using TS-3000i utility.
 Make sure the PC (on which you are running the TS-3000i
Utility) is not assigned a static IP address. If that is the case,
assign the static IP address to the clock in the same subnet.
For example, if the PC is using the IP address 192.168.1.1,
the clock should be assigned the IP address 192.168.1.2
with the subnet of 255.255.255.0.
 If you have DHCP server enabled in your network
configuration, make sure the PC and the clock both get the
DHCP assigned IP address.
FAQ-31. I have enabled the Wide Area Service Discovery on my
clock but I don’t see the clock in the IE bonjour plug-in or
the Safari browser?
 If you have just changed the clock configuration from Local
Area Service Discovery to Wide Area Service Discover, wait
for few seconds and then close and re-open the web
browser.
 If you just changed the clock’s name, wait for a few seconds
and then close and re-open the web browser.