User manual

Time Guardian v4.0 User’s Guide 2-3
The Finish button will only be active when all of the required information is provided. If
you have missed one of these fields, the “Finish” icon will be grayed out and you must go back
and complete the missing information. Once the initial setup is complete, The Wizard can be
used to make modifications to your setup. For instructions on how to do this, please refer to the
section about
Using the Wizard.
Time Guardian Wizard Worksheets
The Time Guardian Basic and Advanced Worksheets provide you with a place to record your
company information and rules prior to starting the Basic or Advanced setup Wizards. Should
you find it necessary to make changes to your system, we encourage you to note them on the
Worksheet for future reference.
Time Guardian Registration
Please return the enclosed warranty registration card or Register Product from Customer
Service online at:
http://www.amano.com
Time Guardian Basic Customer Support
On-Line Help
Can be accessed through the main menu in the software and is searchable by topic. See QS 7:
Printing Time Guardian Documentation for more detailed help information.
E-Mail Support
Support is provided via e-mail at TGSupport@amano.com. A zip file with your settings should
be sent to Time Guardian support to resolve any problems.
Time Guardian One-on-One Technical Support Options
Toll Free support number is: 1(800) 253-9836.
The first 30 days of support is provided free of charge, however this only applies to
installation and set up questions, and requires the user complete the warranty registration
card.
After 30 days, users requiring phone support will be charged a fee per incident or the user
can purchase a support contract.
A Support Contract (contact support for fee) includes hardware and software support for
one year and also includes free software updates.