Operation Manual

PIX-75 www.amano.com/time 1-800-253-9836 39
Error
Cause
Solution
Er 02
Motor Sensor
Error, Carriage
Stuck.
Unlock cover and remove. Set TCX-85 on its
side with the ribbon side up. Press the Reset
button to reset the printer carriage and blow
air into the printer platen (see Figure 5: TCX-85
Print Margin Adjustment on page 34) to remove
or dislodge jammed objects. If the error
reoccurs, check the wires and cables to verify
all components are connected properly.
Er 03
Motor Moving
Error.
Unlock cover and remove. Press the Reset
button to reset the printer carriage and the
time should reappear on the display. Try to
stamp a card again so you can hear the
machine attempting to stamp.
Er 04
Print Buffer
Empty.
User has configured clock for symbol printing
without entering a symbol for line 1 or line 2.
Select predefined print format or re-configure
symbol printing.
Er 05
Print Buffer
Full.
User has configured clock for symbol printing
with more than the allowed number of dots per
line. This error could also occur with a pre-
defined print format and overwriting print
hour/year format. To correct the problem,
select a pre-defined print format or enter less
than 160 dots per line. If this error occurs the
clock will ignore the print request and display
the error.
TCX-85 Support
Should you need further assistance in clearing an error message:
1. Visit our website at: www.amano.com/time or
find more information at www.amano.com/tkb
2. Call us at: 1 (800) 253-9836
Monday Friday 8:15am 5:00pm (EST)
3. E-mail us at: tkb@amano.com