Operation Manual

CP-5000 User’s Guide 6-3
Error Messages
There are nine possible error messages (Err 1 thru Err 9) that can
appear in the display. When one of the errors occur, the CP-5000 will
display the error message and may beep. The display will return to
normal after an error message is displayed.
Err 1 thru Err 9
Printing or Ribbon Error
The time card sensors could not detect the Column Position Block.
Possible reasons are:
• The imprint quality (black color) is poor or too light. Replace the
ribbon cassette.
• No ribbon cassette is inside the machine. Install a ribbon cassette.
• The ribbon cassette is not seated correctly in the printer carriage.
Reinstall the ribbon cassette.
• The red color is active in front of the dot head. This is due to
normal interference between the slider and printer carriage. Push
slider to normal (protruding from the left side of the printer carriage)
position.
• Printer or printer carriage is damaged. Contact your local Amano
dealer.
• A non-Amano ribbon was used. Always use Amano approved
ribbons: non-Amano ribbons bind in the printer carriage, produce
weak quality prints and ink residue on print head, rollers, and time
card.