Installation manual

76 Telephone Switching Systems for Amanda@SOHO
Using Third-Party Voice Mail
You need to program this telephone switching system to use third-party voice mail. On the
Panasonic 824 DBS, this is equivalent to setting the terminal type to 10.
To use third-party voice mail:
1. Press the FF3 key.
2. Dial #2#10#.
3. Press the HOLD key.
Programming Call Forwarding
The Call Forward—No Answer Timer determines how long an unanswered call rings
before it is sent to a secondary destination.
To set call forward on no answer to 12 seconds:
1. Press the FF1 key.
2. Dial 3#17#2#.
3. Press the HOLD key.
Stopping the Busy Signal
The DBS 824 can be set to send either silence (default) or a busy tone to a voice mail port
when the caller hangs up.
To make sure that the voice mail busy tone is set to silence (on hang-up):
1. Press the FF1 key.
2. Dial 2#1#20#0#.
3. Press the HOLD key.
Using Amanda as a Primary Auto Attendant
In addition to the program you have already done, to make Amanda a primary auto
attendant, you need to program the DBS 824 to send incoming calls from trunk lines to
Amanda when the DBS 824 system is in Day mode.
Do not do the procedures in “Using Amanda as a Backup Attendant” on page 77.