Installation manual
32 Telephone Switching Systems for Amanda@SOHO
Setting Up Ringing Operation
The ringing that you set up determines whether Amanda is a primary or backup attendant:
• Primary Attendant: Set up direct ringing to have Amanda answer any line that is
ringing at a voice mail port. You will need to program the CO lines to ring directly
to the Voice Mail Station Ports of the Unisyn system. One major consideration is
that station hunting does not work on calls coming in on the CO lines. This means
that you should program line one to direct ring at Amanda’s port one, line two to
direct ring at Amanda’s port 2, and so on. you should also program delayed ring-
ing for the lines to a second Amanda port in case the main port is busy when a call
comes in. For example, program line one to delay ring to Amanda port two, line
two to delay ring at Amanda port three, and so on.
• Backup Attendant: Set up delayed ringing to have Amanda answer a line ringing
at a voice mail port after a specified number of rings.
• Special night user: Set up night ringing to use Amanda differently at night.
You must choose a ringing assignment for the lines that you have assigned to the voice
mail ports before the voice mail system can provide the automatic attendant feature.
To program direct ringing:
1. If you are not already in configuration mode, dial ITCM *#746*.
2. Dial 54 “STA/LINE CONFIG”.
3. Dial 1 “DIRECT RING”.
4. Select the line ports (1 through 6) for direct ringing by dialing 01 through 06 or press-
ing B1 through B6 buttons (see table below).
5. Dial # when all the line ports have been selected.
16 A7
17 A8
18 A9
19 A10
20 A11
21 A12
22 A13
23 A14
24 A15
25 A16
Port
DSS Button to
Press