Installation manual

132 Telephone Switching Systems for Amanda@SOHO
Information about Prefixes and Suffixes
When a voice mail system is connected to the Starplus DHS via SLT ports, the operation
of the voice mail system can be greatly enhanced by preprogramming digit codes strings
that allow the caller entering voice mail to go to the appropriate menu level. The code that
must be entered may be different, depending on the call type (CO transfer to VM,
intercom call to VM, etc.)
The Starplus DHS provides four codes string fields (shown in the table below). The
Starplus DHS always sends the station directory number (an extension) to the voice mail
system as the User ID. Three of the four code strings are prefixes or suffixed for the User
ID.
Information about the Softkeys
On the telephone, there are three softkeys. The display shows what the current meaning of
each softkey is: bksp, save, chg, next, back, or show.
ICM PREFIX
Intercom prefix. Up to four digits that precede the User
ID when a station user calls voice mail to retrieve mes-
sages. When programmed correctly, the user is asked for
his voice mail password.
XFR PREFIX
Transfer prefix. Up to four digits that precede the User
ID when a CO line call is transferred to voice mail.
When programmed correctly, the caller hears the user’s
greeting and can leave a message without further dial
code digit entry.
SUFFIX DGT
Suffix digit. Up to two digits added to intercom calls
placed to the voice mail system to direct the caller to his
Users ID. He enters his password to retrieve messages.
Not needed for this application.
DISC DGT
Disconnect digits.Up to eight digits sent to the voice
mail system when a station user (who is listening to mes-
sages) disconnects or when the CO line caller (who is
leaving or listening to messages) hangs up. The DISC
DGT makes the voice mail port available to new voice
mail callers quickly.
bksp
Backspace. Erases the last data entered and returns to the
previous prompt.
save
Store. If the entry is valid, pressing save confirms your
selection. If the entry is invalid, pressing save refreshes
the display so you can try again.
chg
Change. Allows you to change the current setting.
next
Moves you to the next category to be programmed.
back
Moves you to the previous category.
show
Display. Shows the first available setting within the cur-
rent category.