Installation manual

6 Telephone Switching Systems for Amanda@SOHO

You program it identically, regardless of whether Amanda is being used as a primary

automated attendant, a backup attendant, or a voice messaging center.

To program voice mail coverage:

1. Press

2. Enter the number of the extension to be covered by Amanda. For example, to program

extension 11, press .

3. To assign Automatic VMS Cover, press until you see “1” for assigned

on the display.

4. To program another extension, press or until the extension

number shows on the display.

5. Select another procedure or exit programming mode.

XTRA

NFORMATION

To manually change an extension’s VMS Cover state, users can program the VMS Cover

feature on a button with lights. Users can then press the VMS Cover button to activate the

feature (green light on) or deactivate the feature (green light off).

OTE

: If Automatic VMS Cover is assigned at an extension, the green light is

lit automatically after programming the VMS Cover button to indicate

the VMS Cover is currently active. If this is the case, and the VMS Cover

button is pressed, the feature is deactivated. To activate VMS Cover

again, you must press the button.

Automatic VMS Cover also applies to outside calls on lines assigned ownership with Line

Coverage Extension (#208). See “Voice Mail Coverage for Outside Lines (Optional)” on

page 9.

Users with Automatic VMS Cover turned on can activate Do Not Disturb to Send All

Calls immediately to their voice mailbox.

If an extension has Automatic VMS Cover and Call Forwarding active, calls ring at the

forwarding destination; they are not covered by Amanda.

Standard telephones and system telephones without a programmed VMS Cover button

cannot override this feature once it is assigned to an extension.

Setting the Number of Rings for No Answer

Procedure #117 VMS Cover Rings which applies to all system extensions programmed for

VMS Cover, defines the number of times a call rings before it is sent to a user’s voice

mailbox.

Depending on your needs, you can program this procedure identically or differently for a

primary automated attendant, a backup attendant, or a voice messaging center.

(If an extension has VMS Cover or Automatic VMS Cover (#310) active, unanswered

calls to that extension are routed to Amanda after the specified number of VMS Cover

Rings.)