Installation guide

During the installation process, be sure to select a Custom installation. If you choose a

typical installation, then the appropriate software for use with Amanda will not be

installed. You will then be prompted to select from a large number of drivers and other

features to be installed. Here are some notes relevant to use with Amanda Portal:

• You do not need to install the “third party support”. These features are not used by

Amanda Portal. If you are using Portal’s speech recognition capabilities, then you should

select the “Continuous Speech Processing” module.

• You must install the TAPI Service Provider in order to use Dialogic’s PBXpert

program. However, this driver is not used by Amanda, so if you are not going to use

PBXpert, then you can omit this module.

• If you will be using an E1 board, or an ISDN (PRI) protocol with a T1 board, then you

should choose to install GlobalCall and ISDN support. You will get a subsequent dialog

box asking you which ISDN protocol(s) you want to install. Naturally, you will want to

install the protocol(s) that your trunks have been configured for.

• Similarly, if you are using a DM/3 board, including an IP Telephony board, then you

should include DM/3 and DM/3 GlobalCall support.

• If you are installing a GammaLink board, then include the “GDK” option.

• You may include the Windows NT Performance Counters if you will make use of the

information that is gathered. Otherwise, omit this software to improve system

performance and also because its installation will require you to reboot the system.

• If you later want to change any of your selections, you must uninstall the drivers then

re-install them. You cannot install over an existing installation. Like the Brooktrout

drivers, Intel driver installation is completed by using a configuration program that is

installed during the installation phase. This program is called the Dialogic Configuration

Manager, or DCM. When you installed Intel boards, each board was configured with a

sequential number called the Board Locator ID, via a rotary switch on top of the board.

Whether the boards or ISA or PCI, the DCM should automatically detect them when it

comes up. There are very few parameters that you should normally change in the settings

of the boards before attempting to start the driver. To change the parameters for a

particular board, right click on the board to bring up a dialog box. One parameter

that you usually must change on ISA boards is to set the bus width from 8 to 16 bits. You

should do so unless you find that this prevents the driver from working correctly. If you

are configuring digital boards (T1 or E1 interfaces) for use with an ISDN protocol, then

you should set the appropriate protocol(s) on the lines. On dual boards, such as the

D/480SC-2T1 cards, you can configure the protocol on each trunk separately. Once you

have saved any necessary board configuration parameters, you should attempt to have the

DCM start the drivers. Once you have successfully started the drivers, then you can use

the Service menu of the DCM to configure the

drivers to start automatically whenever the computer is booted.